Ratings based on 106 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby Steph from London
Good hotel!Posted Apr 12, 2013
Pros: It was really modern and nicely decorated. I was lucky enough to have a balcony room with an amazing room.
Cons: The bed wasn't the most comfortable, there wasn't any added bedding or clothibg storage space in my room.
Location: The location was pretty convenient.
The hotel was very modern and nicely kept. I had a comfortable and relaxed stay their and would recommend it to others. The staff were not that nice but were helpful when needed. It was an easy 20min walk to the main areas of the city or there are a few bus stops really close by.
for Couplesby nanostar
Good night sleepPosted Jan 22, 2013 on Hotels.com
Quite a modern style rooms. Reasonable walking distance to the cathedral and to the main train station. Less crowded area with few places to eat out, but Florence is relatively small and can easily walk around. Loved Florence town, so beautiful and very charming streets. Room sizes are ok, won’t get a noisy or any other disturbance and a good night sleep guaranteed. Staffs are friendly and helpful.
for Getaway With Friendsby Michelle
Budget TravellersPosted Jan 2, 2013 on Hotels.com
We loved our stay here. Our beds were super comfortable, room was clean, the place was quiet, breakfast was amazing, the walk from the station was a beautiful walk seeing the sites, and the hotel staff were super friendly and helpful. Would definitely stay here again!
for Everyoneby A verified traveler from Australia
Fantastic locationPosted Nov 13, 2012
You could not actually ask for a better location. I did not have to take any transport to any of the tourist attractions. All of them were only 5-15 minutes walk. The staff were helpful and upon arriving provided us with a map in which they highlighted all of the main tourist attractions. I would stay here again upon returning to Florence.
Posted Oct 21, 2012 on Hotels.com
Hotel Firenze was not exactly super close to downtown, but the fact that it was super clean, the staff was very helpful, breakfast was a great deal and the internet was free with a decent computer to use made up for the walk to the downtown core. It's showing its age and could use a few more things in the room (we felt like we were staying in a space hotel), but overall it was a nice place for a great price :)
Recommendedby A verified traveler
Posted Oct 18, 2012 on Hotels.com
This was a great place to stay. The only problem was the phone service was out but a fellow guest called a taxi for us. I would recommend to hotel to all my friends. The location was good and withing walking distance to what we wanted to see and a short taxi ride to the train station.
for Getaway With Friendsby A verified traveler
Posted Oct 6, 2012 on Hotels.com
by Khaled from UK
DISAPPOINTINGPosted Sep 1, 2012
Pros: Modern building and decor, spacious rooms & helpful staff.
Cons: Disappointing & poor management with very poor house keeping let this down.
Location: Quiet location, good scenes from the 5th floor windows and 10 minutes walk from Santa Maria.
Reached hotel after a long travel & tired, staff though courteous but took long time to arrange our 2 rooms key codes & then gave one code & paperwork for both the rooms. On returning, they started to argue whose mistake was it with further delays. Rooms were big, spacious & modern but very poor air-conditiong, leaking shower cubicle, no hot water, no toiletries except one dispenser in shower cubicle even if you have to wash hands only, all of these were very disappointing. After a day in city we returned at 9pm and door of one room got stuck & would not shut, lady at reception could only come later at 11pm to sort it out as she was the only staff member in B&B. Though it's a B&B but breakfast not included in price and breakfast expensive, you could have breakfast in half of the price outside.
for Getaway With Friendsby A verified traveler
Great place for the pricePosted Aug 22, 2012 on Hotels.com
This place provided very clean, nice, modern rooms for the price. The beds were especially comfy. Everything seemed to run smoothly at this hotel. The only problem was that they forgot to get our passport info at check-in, and then proceeded to knock on our door and call our room numerous times at around 9 in the morning (we were planning on sleeping in past that hour). After that, the cleaning lady knocked on our door a few times although we had the "do not disturb" sign up. The check-out time is not clearly stated anywhere, so when we tried to leave at around 12:15 they called our room in a huff and seemed very annoyed that we were leaving just fifteen minutes late. However, I'm making too big of a deal of these small negatives, because overall I enjoyed our stay here and would recommend this place to a friend. :)
for Everyoneby A verified traveler
Pleasing hotelPosted Aug 13, 2012
A clean environment for a traveler. A little further from center city then expected however the atmosphere is very pleasing.