Ratings based on 42 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified travelerfrom Toronto, ON, CAN
Nice place, bad servicePosted May 12, 2015
Pros: Is well located and clean.
Cons: Put friendly staff in the front desk, some one who cares about guests and not threat them like a bothersome.
Location: I visited lots of local museums and old buildings, plus enjoying nice restaurants within downtown. Besides taking some tours, only 1 was good.
The initial welcome was nice and friendly, after that and old man is in charge, he does not hear very well he does not speak enough english and is quite loud. Pretty early on the morning you can hear this man playing with the electric switch and talking out loud; a modest breakfast is included small bread, jelly, juice, coffee, milk, etc. This person will micromanage what you eat and what you do, he refers to guests as stupid people if they do not finish entirely their meals and its proud that americans do not like him. If you leave the lights on in your room even for taking a short walk he will turn them off (that's right, no privacy). During checkout this man demanded payment quite aggressively, I asked him kindly to call expedia, I thought the expense was covered, he refused and insisted that I should access my bank account from his computer. I had 3 people treating me like a theft during my checkout, he did put his daughter on the phone and she was kind enough to let us go while clarifying the issue. Guests are a bothersome for this person, the place is nice but is not worth it. There is no remote for the AC so be ready for mosquito bites because you have to leave the window slightly open. For this hotel cost reduction is more important than to provide a pleasant experience/service to guests. I'll never use this B&B again.
for Everyoneby A verified traveler
Posted May 5, 2015
We were given a studio near the Ponte Veccio. Excellent room with all facilities, giving the feeling that we rented a home in Florence. minutes walk from all important sites.
for Couplesby Catherinefrom Rennes
Une bonne adressePosted Feb 23, 2015 on Hotels.com
Rien à dire de négatif. L'accueil de Bruno était chaleureux. Très agréable.
for Familiesby Charlesfrom PARIS
Séjour de Noël à FlorencePosted Jan 2, 2015 on Hotels.com
Accueil des plus sympathiques. Séjour très agréable. Très bonne situation dans la ville.
by A verified traveler
Awful...View of boiler from my locked balconydoorPosted Dec 13, 2014
No heat no hot water!!!!and no breakfast was included in my B and B. When I went down one morning to pay and have breakfast, the hotel was closed. Owner had to go to a funeral and appts that day. No discount on room for no heat and no hot water
for Business Travelersby A verified traveler
Posted Dec 1, 2014 on Hotels.com
for Personal Eventby Danfrom Stockholm
Toppenläge nära till ALLTPosted Nov 5, 2014 on Hotels.com
B & B med ett mycket bra läge mitt i hjärtat av Firenze. Bruno, en värd som är mycket mån om sina gäster. Kommer mycket troligt att återvända dit vid mitt nästa besök
for Everyoneby A verified travelerfrom MT
Nice apt close to all the action of FlorencePosted Oct 21, 2014
Our room was not at the main location, but across the Arno, one very short block from the Ponti Vecchio. Great location, very close to great restaurants too. We needed to tell them our arrival time so someone would be there to check us in. The apt was roomy, clean and a great location
for Couplesby A verified traveler
Best location in FlorencePosted Oct 16, 2014 on Hotels.com
Badia Fiorentina is in the most wonderful location in Florence, centrally located, close to everything and a short walk to all the sites. It is not a real hotel, it is a guest house so it does not have any of the amenities of a hotel, and there is a few flights of stairs to climb up, but it does have Bruno who is the loveliest hotelier we have met. He was beyond helpful if getting us reservations for the Uffizzi and the Academia, also restaurants and a taxi.
for Couplesby A verified traveler
Posted Oct 13, 2014 on Hotels.com