Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

A lovely hotel in the heart of Florence

Posted Jul 28, 2015
Pros: Location and the helpful staff.
Cons: No suggestions here!
Location: Dining, shopping, sites/
We had a lovely stay at the Bernini Palace. The hotel is wonderfully situated - short walks from the sites, restaurants and shopping. The staff is extraordinary - helpful, pleasant, helpful. The hotel exudes old world charm and is well maintained and clean. We would happily stay at this hotel on our next visit to Florence.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel of excellence

Posted Jul 25, 2015
Excellent location. Excellent helpful and friendly staff. Excellent room upgrade and prosseco on arrival as a surprise for our anniversary trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great understated 5 Star in centre of Florence

Posted Jul 25, 2015
Had a great time at this lovely hotel that is well located of everything Florence has to offer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in the heart of Florence

Posted Jul 21, 2015
Walking distance from all Restaurants and shopping. Only thing is that bathrooms need some upgrades
4 out of 5
Recommended
for Everyone
by A verified traveler

Llenó mis expectativas.

Posted Jul 10, 2015
Pros: La amabilidad.
Cons: El bufete.
Location: Suficientes para 3 días.
Muy bien localizado. La bienvenida y la explicación del hotel de primera.
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel!

Posted Jun 14, 2015
Knowledeable, friendly staff, beautiful and historic hotel in an outstanding location. Splendid breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveler from JAPAN

街中の最高の立地・・・なのに、惜しかった

Posted May 10, 2015
Pros: 立地!シニョーリア広場から徒歩30秒
Cons: 一部の接客かな
Location: 観光名所がすぐそこに散らばっています
立地や設備については文句なし!だけど、2点で残念だった。まず、4泊なのに2日間しかfree-wi-fiが用意されていなかった点。次に、チェックアウトでタクシーを呼んでもらったら、ホテル前まで呼べないとか・・・前日のチェックアウトのお客には呼んでいたのに。
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome location

Posted Apr 30, 2015
Pros: Central location, nice breakfast
Cons: Bathrooms are small
Location: Central location, very close to all main attractions and main streets etc
Awesome location: 5 min walk to Duomo and Accademia Gallery. 2 min walk to Main street/square 10 min walk to Old Bridge Staff is very nice and friendly. We were travelling with an infant and they were helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2015
Pros: The staff was extremely cordial and very helpful with restaurant recommendations.
Cons: Shower door.
Bathroom was too small and shower can not be used without soaking entire bathroom.
4 out of 5
Recommended
for Couples
by A verified traveler from uk

Excellent location for all galleries

Posted Apr 18, 2015
Pros: Lounge bar, comfortable bed and amenities in room ,atmospheric breakfast room , Front desk and Bar manager and whole ambience were very good
Cons: Restaurant is tucked away and not used by enough residents despite the meal we had being excellent.probably needs to be promoted more.
Location: Perfect
Very comfortable stay in a first class hotel. From arrival to departure the staff could not have been more helpful. The bedroom in the Tuscan floor was atmospheric and quaint but with full modern facilities. Based upon its perfect location we were no more than a few minutes from the Uffizi ,Duomo and Santa Croce. Perfect end to tiring days was a relaxing drink in luxurious bar .