Exterior

Reviews of Croce Di Malta Hotel

4 out of 5
Croce Di Malta Hotel
Via Della Scala 7, Florence, FI

Reviews

8.4

Very Good

Rating 10 - Excellent. 275 out of 665 reviews" "
Rating 8 - Good. 271 out of 665 reviews" "
Rating 6 - Okay. 84 out of 665 reviews" "
Rating 4 - Poor. 29 out of 665 reviews" "
Rating 2 - Terrible. 6 out of 665 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walking distance to all major tourist attractions in Florence. Tons of dining options nearby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel amongst all the attractions!
Stayed 4 nights in Jan 2024

10/10 Excellent

JULIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well located! Walking distance to everywhere and the rooms are Excellent for families with children any age! Very spacious rooms

10/10 Excellent

Samim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, staff, service and very good breakfast
Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Excellent location, excellent breakfast and very clean. However, noise from outside, no air conditioner allowed to use, not so good service and smaller room than in the pictures. Also rooftop not as in the photos and no serviice in it for the season. Too pricey for what you get.
Stayed 4 nights in Dec 2023

6/10 Okay

Ayumi, FPO

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An affordable gem in the heart of Florence
It was a great last minute stay - reception was excellent in warmth and friendliness at check-in. Breakfast was great in both service and buffet options - very nice assortment. Our room was small but well appointed and the bathroom was very updated and more than spacious enough. Good closet and storage space as well. Hotel staff was very accommodating and friendly throughout the stay. Good value for the money!
Stayed 2 nights in Dec 2023

10/10 Excellent

Ayelet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite part of the room was that it had a porch facing into the courtyard with the swimming pool and the high selling. The stuff were extremely friendly and if was amazingly clean
Stayed 6 nights in Nov 2023

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Isobel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely hotel, serving great breakfasts. Staff were friendly and efficient
Stayed 5 nights in Nov 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Jonathan Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Croce di Malta is a small, comfortable hotel, located in walking distance to many of the must-see sites of Florence and excellent shopping (boutique, big stores and street markets). Restaurants worth your time are nearby, too. The lobby staff were extremely helpful, and assisted us with guidance and directions (not to mention restaurant reservations). We will stay there again, on our next trip to Florence.
Stayed 7 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Lester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent
Stayed 3 nights in Oct 2023

8/10 Good

Victoria M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel, the location was perfect the staff was very accommodating and helpful. The roof top bar at sunset was incredible I’d say it had one of the better views than anywhere in the city. The pool was freezing ice cold so be ready for that. After every night of running the AC all night the room stunk terribly which was a downfall but other than that it was a great stay and would recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was central - 10 minute walk to Duomo and all the restaurants Florence has to offer. We weren't there for long enough to take advantage of the facilities but there was a pool and roof top bar!
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful pool, great breakfast, helpful staff and quiet!
Stayed 4 nights in Sep 2023

10/10 Excellent

Stefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so beautiful and quaint. It was a quick 6 min walk to the main train station and a quick walk to all the main attractions. The staff were so nice and helpful and everything was very clean. We had a cute balcony facing the pool which we loved and the complimentary breakfast was delicious! Definitely recommend staying here
Stayed 3 nights in Sep 2023

8/10 Good

Scotia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff. The rooms are on the older side but clean. Some noise on weekends since it is an older building.
Stayed 2 nights in Sep 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for 2 night stay
Great location, nice hotel, pool is a bonus, enclosed pool area makes a nice place for breakfast, comfortable bed and excellent shower. We also had a balcony but the star of the stay was the rooftop bar - 360 degree view of the city and wow what a sunset
Stayed 2 nights in Sep 2023

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from the station, so perfect if walking with suitcases. Great location & not far from the Duomo & markets. Great restaurants & bars nearby. Room was large but dated. Air conditioning not working but sorted after a call to reception. Pool was refreshing & appreciated especially in Europe’s summer. Very strict about bringing own drinks to the pool area, signs would have been welcomed. Roof top bar had magical views of the city. Breakfast was delicious & lots to choose from. All in all great location & facilities, slightly outdated furnishings in rooms but would recommend!
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Fabulous location, super friendly staff
Fantastic location, quick walk from the train station and close to all the main attractions. Staff are super friendly and helpful, it was great having the free breakfast every morning, and awesome having the pool for the afternoons to cool off. Rooms are a little bit run down, but beds are comfy and everything is super clean. Would definitely stay again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Stefanie

Liked: Property conditions & facilities
Excellent hotel with great breakfast and nice rooftop bar
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay Staff was great
Stayed 6 nights in Jul 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay and the staff were all so friendly and professional.
Stayed 2 nights in Aug 2023

10/10 Excellent

claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 4 nights in Jul 2023

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel wowed us. It is immaculately kept and located in an excellent location within Florence. If travelling by train, the hotel is a short walk to the train station, but also a short walk to major sites, such as the Duomo and Ponte Vecchio. The pool was a huge plus during the heat wave. I highly recommend this property.

8/10 Good

Doron

Stayed 1 night in Jul 2023

10/10 Excellent

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A cute charming hotel very close to the train station and attractions. We really enjoyed the pool area and rooftop bar.

10/10 Excellent

Gloria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to write a review for anyone who, like me, read some of the reviews and was concerned. I am so glad that I did not change my reservation from here. We are two parents and 3 kids age 11, 13, and 15. Yes, the walk from the train station had trash, but no more than would be expected in any busy American city. Yes there are vagrants if you travel towards the duomo, however they were sleeping and did not approach us at all. We were out several nights until after 10 PM and never felt concerned. The hotel is older but uses marble and leather seating in lobby areas. The entrance has automatic sliding glass doors. The front desk staff was extremely helpful! No problem with bag storage. They gave us recommendations on dinner and we used both restaurants they suggested and were happy with both! Our room was the family room and was much larger than we expected - 3 bedrooms and 2 bathrooms! The downstairs bathroom door was a bit warped (wood) and dragged as it neared the door jamb, so we never fully closed that bathroom door. Everything else was in good working order. The floors are wood plank and there are heavy wood furniture in the room. Pool, breakfast, and rooftop views all excellent! Even left my purse on the terrace and it was returned with all items intact! Lettie(?) at the desk was wonderful! Cold AC down to 20C!
Stayed 2 nights in Jul 2023

10/10 Excellent

Alex

Stayed 3 nights in Jul 2023

10/10 Excellent

Teresa

Stayed 3 nights in Jul 2023

10/10 Excellent

Thomas

Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and charming facility. Staff was friendly and helpful. Great view of the city from the rooftop bar.
Stayed 3 nights in May 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Super friendly staff, excellent breakfast buffet, great location, beautiful rooftop bar with a stunning view, but very thin walls.
Stayed 3 nights in Apr 2023

10/10 Excellent

Euler

Liked: Cleanliness, staff & service
Great breakfast, great service.
Stayed 4 nights in Apr 2023

10/10 Excellent

Alan David

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2023

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, amazing room service and also views from the roof terrace. One issue was temperature control in the room, the controller was not working in both areas and the temperature was 23 degrees. Made it uncomfortable at night
Stayed 1 night in Mar 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Walkable to Metro
Stayed 3 nights in Jan 2023

8/10 Good

Rita

Stayed 9 nights in Jan 2023

10/10 Excellent

Jan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property just around the corner from shops with a secluded entrance.
Stayed 4 nights in Oct 2022

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff were friendly
Stayed 2 nights in Oct 2022

10/10 Excellent

sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Good location close to train and restaurants. Sorry never got to see the rooftop bar. Weather didn’t permit. Great concierge service.
Stayed 3 nights in Sep 2022

10/10 Excellent

Tao

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staffs. Good location. A nice place to stay in the city.
Stayed 3 nights in Sep 2022

10/10 Excellent

h

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, a must stay. Location cpudlnt be better to the train station and all the places to view. Very friendly staff both at reception and bar. To have a pool and rooftop bar perfect. Been back twice and would stay again
Stayed 2 nights in Sep 2022

4/10 Poor

James

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was very nice and helpful. Hotel is very dated. Air conditioning did not work well and our room was very warm.
Stayed 1 night in Sep 2022