Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Friendly helpful staff

Posted Jul 13, 2014
We had a great experience. We highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by nancy from boston ma

Great location for sites in Florence

Posted Jun 16, 2014
Pros: Location, friendly staff and the facilities felt like a true Italian experience
Staff is amazing and we meet some very nice people during the cocktail hour at the hotel.
5 out of 5
Recommended
for Everyone
by Samir

Nice hotel, great location, best value

Posted Jun 7, 2014
Stayed at 5 hotels during our vacation and this was our favorite. The staff made us feel at home. The rooms were nice sizable and the location was perfect!
5 out of 5
Recommended
for Everyone
by Norah and Mark

City Central hotel

Posted May 18, 2014
Really good querky hotel. Great happy hour with complimentary prosececco and nibbles. Ideal central location with a lovely family relaxed approach.
5 out of 5
Recommended
for Everyone
by Flor from New York

Excellent hotel in Florence

Posted May 17, 2014
Pros: I liked the staff who are very friendly. I liked the happy hour with free wine and the opportunity to interact with other people at the hotel.
Cons: The breakfast is the same every day. I will recommend to change the menu at least two or three times per week.
Location: The hotel is in the perfect location. It is walking distance from the major attractions.
I had a wonderful experience in this hotel. The owners and staff are wonderful. I loved the free movies to watch in the room. I used the laptop in the room to check information and even to charge my electronics.
5 out of 5
Recommended
for Everyone
by Mike & Mary from Ottawa, Canada

Downtown location

Posted Apr 14, 2014
Pros: Very clean and well maintained. Breakfast and happy hour included. Nice staff gave us recommenations and booked events for us.
Cons: Nothing
Location: Excellent central downtown location within walking distance of all points of interest and restaurants.
We booked this online and this hotel exceeded our expectations. Family run business that takes pride in customer service and maintaining extremely clean well-maintained rooms. First hotel during our stay in Italy where the air conditioning worked well. Central location with breakfast included was a big bonus for us. We would highly recommend this hotel to anyone wanting to visit Florence.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very central

Posted Apr 11, 2014
Pros: Staff
Cons: Armchairs in bedroom
Location: Very central
Pleasant hotel with very helpful staff but our room was rather austere. the steps to the entrance were as described.
5 out of 5
Recommended
for Couples
by al from birmingham

Lovely hotel in the heart of the city

Posted Mar 21, 2014
Pros: Clean, central and friendly
Cons: The stairs!!!!!!!
Location: Central, easy to navigate from, good local restaurants.
From the initial welcome to our departure we couldn't fault this wonderful family run hotel. We were met by the owner who explained all the tourist requirements and also advised on a great local restaurant for lunch. The room wasn't the biggest but was very comfortable and certainly met our needs for our stay. Staff were very friendly.
5 out of 5
Recommended
for Business Travelers
by lino from hoboken, nj

Fantastic location and pleasant stay indeed

Posted Mar 8, 2014
Cons: i would add a tad more to the breakfast.
Location: all the tourist attractions, EVERYTHING.
I chose this hotel solely on the recommendation of Expedia and it didn't disappoint. The staff was extremely courteous and pleasant. The room was nicely situated large enough for one person and defn well maintained. I will be fair and say the only downside, which minor! were the breakfast was very 'continental' so lunch is necessary. I only compare this to other places i stayed during my trip. Sleeping with the window open was noisy. Minor but i would defn stay again! Great hotel, great rate and great city.
5 out of 5
Recommended
for Business Travelers
by CRN from London

Just great

Posted Nov 9, 2013 on Hotels.com
Hotel is simple, but elegant and good quality. Manager was extremely friendly and helpful. Room was great, and breakfast was modest but perfectly good. Perfect location for getting to central sights - Duomo and Ponte Vecchio within a minute's brisk walk.