Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Sao Paulo, Brazil

Not the best Lungarno hotel, but still a Lungarno

Posted May 3, 2015
Pros: It is a Lungarno (Salvatore Ferragamo`s) hotel
Cons: The hotel could use some renovation.
Location: The location is perfect, right beside Ponte Vecchio, in the heart of Firenze. You can go almost anywhere on foot from there.
Two years ago, I have been to another Lungarno Collection hotel (The Portrait) in Florence and was really impressed. This time, prices at The Portrait were extremely high, so I decided to give a chanceto the Art Gallery Hotel, which is also a Lungarno Hotel, but is clearly in a not so good condition. Anyhow, it is a good and more affordable hotel. My tip is, if you can, choose The Portrait; if not, choose any other Lungarno hotel before thinking of other places.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Spring Weekend in Florence

Posted May 1, 2015
Pros: Friendly and helpful staff - easy and quick access in / out - lovely and simple decor!
Cons: Wardrobes in the room
Location: Great location - walking distance to all you want to do in Florence
Lovely hotel, friendly staff, situated perfectly in walking distance for shops, restaurants, museums etc!
5 out of 5
Recommended
for Everyone
by A verified traveler

使いやすいモダンラグジュアリーホテル

Posted Apr 27, 2015
テルミニ駅徒歩5分の好立地にありながら、広くモダンな客室で、かなり使いやすいホテルの印象でした。 天井は高く、二面採光の角部屋は毎日気分が良かったです。 モダンなデザインがかなりツボで、また来たいなと素直に思います。 ただ、製氷機はホテルになく、氷を頼んだところ5ユーロとられました…
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

Great Location....book it.

Posted Apr 13, 2015
Pros: Ideal central location, close to train station and airport, exceptionally clean hotel, breakfast is ok, Daniella front office manager is wonderful, doorman very nice. Good price value. Take advantage of outdoor bar on 6th floor of Continentale Hotel adjacent to Hotel. I would recommend and return to this hotel. Cons: no identification required to get room key from front desk, no spy hole/peep hole in guestroom door to be able to see who is knocking, concierge service not strong... they have knowledge of more touristy areas. Their advice/direction was accurate, however. WIFI non functioning in guestroom the entire visit. Had to use lobby or restaurant for WIFI. Frustrating but Daniella handled it very professionally.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham

Fantastic stay

Posted Mar 24, 2015
Pros: Location, location, location!
Cons: More toiletries, better sound proofing of doors
Location: Roof top bar at the hotel opposite, small wine bar right by the bridge, lovely restaurants along the river, close enough to walk to all attractions
The hotel was located in the perfect place, right by the Ponte Vecchio but tucked away from the crowds and within walking distance of all the things you would want to see in Florence. The staff were friendly and helpful, the rooms were beautifully decorated and the beds extremely comfy, and the bar was a lovely place to stop for a drink. The only things that could be faulted were that the toiletries weren't replenished even though it was clear we had used them up, and the noise from the corridor was quite loud at times.
4 out of 5
Recommended
for Families
by rafaelfrom sao paulo

Excelente localização

Posted Jan 29, 2015 on Hotels.com
Excelente localização e quarto. Unico problema foi não ter uma area social confortavel para ficar após o cafe da manha. Recomendo!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bogota,Colombia

Great room , Amazing location

Posted Jan 29, 2015
been there several times and the Art Gallery never dissapoints, very comfortable room, high quality bed and sheets, luxury amenities and a perfect location to explore Florence!
4 out of 5
Recommended
for Business Travelers
by Nikkifrom Dallas, Texas

Lungarno hotels own Florence

Posted Jan 26, 2015 on Hotels.com
No cnn no bbc , but they comped our breakfasts
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

proche de la basilique

Posted Jan 25, 2015
Pros: le decor des chambres, l'endroit proche du Ponte Vecchio
Cons: le bruit sonore de la ventilation
Location: tres bien
1 bruit de ventilation près du lit, impossible de dormir correctement, l'hotel a annule les boissons du bar pour s'excuser. Pas de shampoing et de gel douche renouvelé le lendemain, uniquement les bouteilles a moitié vide de la veille Dans l'ensemble, tout le reste était bien
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2015 on Hotels.com