“Outstanding location, comfort and service”

We went to Florence to celebrate my wife's birthday. She was extremely pleased with the trip in general and the hotel in particular. The hotel is very conveniently located for the main sights in Florence but car access is very complicated, even with a navigation system. It would be helpful if the website provided a detailed map for vehicle access. The hotel is brand new and generally in very good condition and both the room and common areas were very comfortable. The bathroom was extremely well equipped with plenty of towels and bath materials. Best features were the very powerful overhead shower and aset of very sophisticated weighing scales. Service attitude was outstanding especially at the front desk. The front desk staff noticed from from the passport that it was my wife's birthday and made a special room delivery of champagne and exotic fruit to help us celebrate. They also made an excellent restaurant recommendation. The porters, breakfast staff and bar staff were similarly friendly and attentive. Breakfasts were sumptuous with prompt and excellent service. Two minor niggles: - the plugs in the both the bathroom basins failed to close properly and despite requests to the staff this issue was not addressed during our three day stay. - the wellness are is quite remote from the bedrooms and requires the use two elevators and a short walk through public areas in beetween. Overall our stay at the Golden Tower Hotel was an outstanding experience. Highly recommended.

“Found Gold in Florence!”

We stayed four nights at The Golden Tower. It was so luxurious that I felt a bit guilty about it at first, but I soon got over that. We had requested a standard double room and at check-in were asked if we would be willing to take a larger room with two single beds. We agreed and our room was very spacious with two very comfortable full-sized (not twin) beds. The bathroom was huge. The room temperature was a little too warm, but opening the window solved that.The spa is complimentary and has a large whirlpool with colored lights and a waterfall, a dry sauna, and a steam room. What a treat after a day of sightseeing! A breakfast buffet was included in a charming dining room. The food was good and the staff was very friendly. The front desk was staffed by charming young people who spoke excellent English and were eager to help with map directions, dinner reservations, and a day trip to Tuscany. They were also patient and encouraging with my attempts to speak Italian. The hotel is in a near perfect location; you can walk to all of the major sights in five to fifteen minutes. Car access could be a problem, as there was usually a chain blocking cars from entering the plaza that borders the hotel. I would suggest calling the desk and having them direct you or your taxi driver. The Golden Tower is a great value. Thank you Expedia!

“Can't wait to go back!”

This is a lovely small hotel right in the center of everything. no more than 20 minute walk in any direction to absolutely everything I wanted to see in Florence. The staff was exceptional and helpful - and seemed to know me after my first night in the hotel. The double room was just that - a double bed - not two double beds. This is typical for European hotels so it was just as I expected. The room was luxurious with a large marble bathroom just as in the photos. The breakfast was a fine European buffet with just enough of everything to choose from and freshly made coffee. Internet service in the lobby was perfect if you don't have a laptop in your room.

“Excellent”

The Golden Tower is an excellent hotel in a superb location, all the major sights are close by yet it is located in a quiet street, a lovely retreat from the crowds. Room was very comfortable and well appointed, excellent breakfast, better than in many European hotels. The front desk staff were particularly impressive, happy to recommend and book restaurants, very helpful and polite. Couldn't fault this for a short break in Florence, the deluxe rooms and suites look great but regular rooms also very nice. Use of the spa an expensive extra so we didn't bother, too much to do in the city anyway. Would certainly recommend this hotel to other travellers.

“Can't wait to go back”

Excellent location. Very nice rooms. I strongly recommend this hotel in Florence.

“Golden Hotel and Golden bites”

This hotel is fantastic, great service, small friendly feel. Due to some quirky Italian law or hotel rule the aircon wasn't switched on and we couldn't get it switched by reception, it was though after 2nd night. Reception did get us a fan for first night. Still not sure if that was a real law or a cost saving rule We slept with windows open and got more bites 10 plus each than we thought possible. You will not be disapointed, but moral of story is, don't sleep with window open in a very warm April

“Don't drive there”

This is a marvelous hotel, but don't try to drive there. It's hard to find under any circumstances, but almost impossible to drive there. I had to let my wife out a block from the hotel, and she came back with the bellhop, who got in and directed us around the right way. I had driven around by it three times already.

“Great Hotel!”

This hotel is a very nice and comfortable one - I believe either recently renovated or opened - but it definitely showed - very comfortable and very nice. Super friendly staff, clean room, great shower, comfy bed, great lobby that included free wireless when I needed to do some work. Would absolutely recommend and stay again. It's also a great location - 2 blocks from Piazza de Repubblica but on a quiet side street. It is of course hot in Italy in August and AC in room worked just fine but electric in room only comes on when you insert room key in slot -- one night it took a bit to cool down after I came in from dinner but really no big deal - it was comfortable in time for sleeping.

“Great Stay, virtually brand new”

Fabulous Hotel, had a Junior Sweet, which included a loft bedroom and two bathrooms. The hotel is virtually new, so very clean. The staff were amazing and helped with every question we had. It is very central to all Florence landmarks, would definately stay there again...

“50th Birthday celebration in Florence”

Lovely, comfortable city hotel. The staff were excellent and very helpful and friendly. The breakfast was plentiful and of good quality... with even a glass of prosecco on offer. Central location also very helpful