Ratings based on 388 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel handy for everything

Posted Apr 13, 2014
A most enjoyable break I would recommend to anyone
4 out of 5
Recommended
for Everyone
by Haneen from Abu Dhabi, UAE

comfortable and elegant hotel, perfect location

Posted Mar 19, 2014
Pros: The location and the terrace restaurant's view during breakfast. I had one of the best teas ever: a fusion mix of green tea and flowers at the bar
Cons: Maybe add more light to the lobby (it's a bit dark with all the classic wooden furniture).
Location: Everything is near by
The hotel staff were very welcoming, we arrived easily on foot from the train station which is across the road. Then we were able to walk to all the main attractions, duomo, popular squares, shopping areas, etc
3 out of 5
by alan from liverpool

Nice hotel shame about the noise

Posted Mar 1, 2014
Pros: it was clean, it was friendly, the breakfast room had good views
Cons: soundoproofing between rooms
Location: loads to do .very close to central station if you arrive by train and 5 minutes walk from duomo and academia, 10 minutes from ufritzi
The hotel was nice, the staff were helpful BUT the soundproofing between rooms was non existent We were booked in for 4 nights and on the second night the next room became occupied. Their bathroom was adjacent to out bedroom and the running water was so clear I thought we had a leak into our room. I didn't complain because this was not the guests fault. They are entitled to take a bath at 5 am I just didn't like listening to it. And as for the toilet...!!!
4 out of 5
Recommended
for Everyone
by Fadi from Dubai, UAE

Excellent location, staff, and settings.

Posted Feb 10, 2014
Pros: Staff, location and the feeling of history in every room
Cons: - Internet is very slow and unpredictable - Parking is expensive as with most of Europe (35 Euros per day) - Hotel is being restored externally
Location: All Firenze attractions are 5 to 10 minutes away: Shopping, Sight seeing and historic piazzas and churches.
Hotel is located in the middle of everything that Florence has to offer. - Staff were extremely helpful and friendly - Location is 10 minutes away by foot from all Florence attractions. - The hotel is very old but renovated elegantly to keep the old historic feeling and still offer modern comforts - Breakfast is normal but fresh and staff is friendly - Very spacious room, we took the double deluxe and it was magnificent
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfectly comfortable stay

Posted Jan 12, 2014
I stayed for one night on business. The room was lovely and comfortable and a good size. Free wifi which actually worked was a huge plus! The hotel itself has a traditional feel and plenty of dark wood panels, mood lighting and soft furnishings. Only negatives were the breakfast wasn't great and the bed could have been a bit more comfortable. Ideal location for exploring the shops and old town.
5 out of 5
Recommended
for Everyone
by Ken from Temecula,Cal

Great location, lovely historic biulding

Posted Jan 9, 2014
Pros: Ambiance
Arrived New Years Day ( after new years eve in London) and the staff were wonderfully understanding. Breakfasts were delicious, although some of our party weren't used to the European style. The location was walking distance to all the "sights", and a short walk to the train station when we left for Rome.
5 out of 5
Recommended
for Everyone
by Lynn from Stuart Florida, USA

GREAT HOLIDAY

Posted Jan 7, 2014
Pros: See above
Location: We walked everywhere, the Uffizi, the Academia, the market, the Duomo, the Ponte Vecchio are all within a 10 to 20 minute walk.
We were in Florence over New Year's. The location is wonderful. The staff were very helpful, breakfasts lovely, and we liked the American style bar. The hotel is across the street from the train station and on New Year's Eve there was lots of action. The noise didn't bother us since we were expecting it but other guests complained. It is very clean, well kept original furnishings and d├ęcor. We would stay here again and recommend it to anyone wanting to be in the middle of the action.
5 out of 5
Recommended
for Families
by Hope to return! from honolulu

Exceeded expectations!

Posted Jan 1, 2014 on Hotels.com
My family felt like we were treated like royalty. It made x-mas in Florence so extra special. It was nice to start the day with breakfast and after a day of sightseeing it was nice to some back to a fabulous room. Staff was fabulous.
5 out of 5
Recommended
for Everyone
by silvia from Boston

Nice hotel closed to all hot Firenze lspots

Posted Jan 1, 2014
Pros: Location, kindness of the personal
Location: Perfect location, in front to train station, close to San Lorenzo, duomo, Santa Maria Novella
4 out of 5
Recommended
for Everyone
by Khanh from London

Good location

Posted Dec 30, 2013
The hotel is at an excellent location with walking distance to SITA bus and train station as well as not too far from major basillica. The room is comfortable. It is worth the cost.