Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Truly Grand

Posted Sep 9, 2014
My wife and I had a lovely stay here. They treated us well from the beginning and we left feeling great. Will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, England

Great location

Posted Sep 9, 2014
Cons: Rooms are a little dark.
Really enjoyed three night stay at the Grand Baglioni. Rooms very comfortable, helpful efficient staff. Rooftop restaurant serves lovely food in a great atmosphere. Two minutes walk to old city yet very close to the station.
5 out of 5
Recommended
for Everyone
by A verified traveler from Devon, England

Wonderful Hotel near the centre of Florence

Posted Sep 9, 2014
Location is everything when your on holiday and the Grand Hotel Baglioni has it all. Near the centre of Florence and within easy walking distance of the train station. We had a very enjoyable week and could not have chosen a better hotel as a base. The room was lovely and the staff were very helpful. Breakfast was excellent with the added bonus of a fantastic view while you eat.
2 out of 5
by A verified traveler from NYC

Disappointed

Posted Sep 6, 2014
Pros: Location
Cons: Read above
Would not go back. Is not up to 4 star standards. Not enough drawers, had to live out of suitcase. Concierge not very helpful, breakfast disappointing. Not enough lighting in room. Do not recommend !
4 out of 5
Recommended
for Couples
by A verified traveler

Fabulous roof terrace

Posted Sep 2, 2014
Nice hotel with old world charm, dark panelled rooms beams etc. professional and friendly staff with a special mention to the doorman and barman. The roof terrace has a marvellous view of florence and is a great way to finish the evening with a drink and take in the view. The hotel is very close to the main train station and bus station if you want to take in a few trips and is a short stroll to the centre of florence.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Florence surprise!

Posted Aug 20, 2014
Pros: Clean, comfortable with typical Tuscan furnishings and close to all attractions and museums.
Cons: Air conditioning could of been quieter.
Beautiful, quirky Tuscan hotel. Situated close to the main train station and a maximum fifteen minute work to most of the main attractions. This hotel had very friendly and helpful staff, with comfortable clean rooms. The "Wow" factor of this hotel is the restaurant and roof top garden with its superb views of the city and countryside.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel close to all sights.

Posted Aug 18, 2014
Pros: Location, breakfast and the view from the rooftop
Great location close to train station and walking distance to almost everywhere in Florence. Great breakfast in a restaurant with full view of Florence!
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Great view of Duomo on the roof

Posted Aug 16, 2014
Pros: Location and view on roof.
Cons: Prices of mini bar were extremely inflated.
Location: Great location for access to train station and city center.
Overall the hotel was great and the location was even better. Overall the staff was friendly and tried to accommodate us in every way. Stayed here for several nights because we loved the view of the Duomo and wanted to take wedding pictures on the roof but couldn't get great pictures because a lady setting up breakfast yelled at our photographer because she was setting up breakfast and refused to wait 2 minutes for us to get a shot. Showers were a little annoying because you couldn't move the shower head and the shower door was not big enough so the floor would end up wet every time.
5 out of 5
Recommended
for Everyone
by A verified traveler

classic yet nice hotel

Posted Aug 14, 2014
Pros: Almost everything
Cons: Breakfast is very poor in diversity and quality. Needs a major improvement
Location: Fantastic location. Very strategic.
it is a very nice hotel. very close to the railway station. walking distance to all Florence attractions. Hotel is classic and a bit old, but maintained in a good condition. Rooms are very spacious and comfortable.Staff is very friendly and helpful. I strongly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, OUTSTANDING root-top terrace!!!!!

Posted Aug 9, 2014
Loved this place! The roof-top terrace was worth the price of admission!!!! Would love to spend every breakfast and evening- time there!!!!!