“Wonderful”

Hotel extremely 5* In a central location, walking distance from all the sights. Car taken away to be parked. Expensive, but then you get what you pay for.

“Excellent hotel - would recommend to others.”

Thought Helvetia & Bristol was a great hotel. Good size room, luxurious, very clean, staff very helpful. Great location - all attractions are within walking distance.

“A great place to stay”

I cannot overstate the quality of this hotel. On arrival the car was whisked away to be parked, we were greeted by a very friendly receptionist who then personally showed us to our room (no fumbling with bags - they followed later). The rooms were furnished with antiques and were very comfortable. The hotel is right in the centre of Florence, close to the Duomo, shopping and sights - just right. Take my advice - this is not the cheapest hotel you could find but you stay there and leave with a smile on your face.

“Great Room and Excellent Location”

Great Hotel in Florence. 5 Star quality and the location is ideal, well worth the price.

“A nice Traditional hotel”

We really thought everyone at this lovely hotel was very plesant & accommodating, we simply had a miscommunication with the concierge which cause a problem (they handled it pefectly however). He spoke & understood english just fine, they simply do things differently than in the US & one has to make forgivenesses for such things in order to not let things ruin their vacation. The location was GREAT. Walking distance to the bus/train station for easy daily excursions. Right in the middle of the shopping district. A few blocks from the Arno & the more lively & upbeat South Side. This is a very quiet hotel. Our upgraded room was two stories which was an unexpected treat (very Europian). The jacuzzi in the all marble bath was great after a long day of walking. Heated floors/towel holders along with robes/sleeps made me feel right at home. They also have a decent free video library that was great for those nights we had no energy to walk another step. Their food was FABULOUS &room service prompt. They also had an affordable Internet Service. Our internet service in London was free (& in a much larger hotel). Here we had to pay, though not much, such a small hotel should provide it free. Florence is a VERY expensive city to visit. Be prepared with cash. Many places do not except credit. The hotel does not except credit on excursions they set up for you or stamps:cash only.

“A charming hotel”

A charming hotel with an exellent service. The staff are friendly and very helpfull.

“Fabulous Florence Find!”

Loved my 7 night stay. Hotel lobby was great place to meet for drinks or coffee or to just relax. There was always a friendly face. Desk staff could not be more helpful and of course always smiling. Would stay there anytime. I highly recommend

“Unique Hotel in Great Location”

Quirky rooms with antiques make this hotel different from the impersonal hotels we find in many cities. The location is perfect - on a quite street and close to the best shops. Great service from the front desk and good advice on restaurants and galleries.

“Nice hotel”

We stayed in this hotel for five days during our honeymoon (at the end of April). The overall cleaniness of the room was good and the room was spacious. However, be careful of the mosquitos. I got stung on the face six times on my second night ...

“Room is so tiny, we would suffocate in the room...”

Although the hotel is nicely decorated throughout, our room was so tiny that we could not open two large suitcases we brought in at the same time. There was one double bed and there was just some marginal space left to walk through the door, nothing else. The hotel is very cenrally located though and is convenient to many atractions in Florence. I would recommend booking a suite room if you like to have a confortable stay at this hotel.