Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Excellent hotel in central Florence

Posted Jan 22, 2015
Pros: Location, staff and service, comfort and general atmosphere.
Cons: The two lifts are somewhat clunky and need to be upgraded. The room seemed to be overheated at times.
The hotel is very well located within a few minutes' walk of the most important sights in Florence. It has an old world ambience, which is perfectly supported by a friendly and well trained staff, who go out of their way to be helpful.. The hotel serves an excellent breakfast. However, the restaurant menu for lunch and dinner, though of excellent quality, is somewhat limited. On arrival we received an upgrade to a junior suite
5 out of 5
Recommended
by A verified traveler

Excellent

Posted Oct 28, 2014 on Hotels.com
Fabulous hotel and excellent service and room
5 out of 5
Recommended
for Couples
by Reneefrom NJ

Great hotel

Posted Oct 13, 2014 on Hotels.com
The service was terrific and the location perfect.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Eight days in September/October 2014

Posted Oct 12, 2014
Location: Pefrectly place in the heart of the historic centre
Everything was what yowould expec from a five star hotel.
3 out of 5
by A verified travelerfrom saudi arabia

great location,but...

Posted Sep 29, 2014
Pros: clean, at the center of the city
Cons: the room is old and tiny.
not bad but on the price i paid for it, i expected more luxury
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2014
Cons: It was a bit noisy because of a bar down the street
We loved the hotel; however our rooms was on the street and it was noisy from a bar down the street
2 out of 5
by A verified traveler

Hotel loin du 5 etoiles esperé

Posted Sep 15, 2014
Petite chambre, decoration d'avant guerre, taches et moisissures sont ils les nouveaux criteres des top leading of the world...
5 out of 5
Recommended
for Personal Event
by James Vivianfrom USA

The staff surpasses the hotel and location!

Posted Sep 12, 2014 on Hotels.com
A splendid, small hotel in the center of Florence within easy walking distance of all the main cultural attractions, from David to the Duomo; from Galileo's telescopes to Santa Croce with the tombs of Galileo, Dante, Michelangelo and Machiavelli; from the Cappelle Medicee with an interior by Michelangelo and the Medici sarcophagi to the Uffizi and Pitti galleries. The hotel has a fine restaurant with indoor and outdoor seating. But the real highlight of our stay was the staff. After having all of our identification, devices, cash, credit cards, cameras and more stolen in Rome, they could not have been more accommodating and helpful! We'll definitely stay here again, if only to thank them once more.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 30, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Ryufrom 大阪

綺麗な内装

Posted Aug 19, 2014 on Hotels.com
街中にありどこにいくにも便利でした、ホテルで美術館の予約も希望通り手配してもらい、対応も満足でした。 ガイドブックに世界で最も内装が美しいホテルの一つ、と説明がありましたが本当に綺麗でした。