Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Jul 14, 2015
I liked everything about this hotel. It was comfortable, pretty, the staff was very nice, the rooms were clean and spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

空港に近いよいホテル

Posted Jul 13, 2015
Pros: 設備
Cons: 特になし。
Location: 空港まで車で10分程度。
モダンな内装、充実した設備でさすがヒルトンという印象。空港からも近く、市内までのバスもある(利用していないので詳細不明ですが)とのことで観光にもビジネスにも便利なロケーションです。
5 out of 5
Recommended
for Everyone
by A verified traveler

great nights sleep...

Posted Jul 8, 2015
Pros: welcoming and knowlegeable staff
Location: 15 minutes to the airport when there is no traffic..
The room was spotless and the mattress and pillows were super. I had been in Pompeii all day, so the bathtub was a welcome sight.
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Perfect hotel in Florence!

Posted Jul 3, 2015
Pros: Everything!
Cons: N/A
Easy access to bus station, beautiful room and super super clean! Hotel staff was very helpful especially Alessandro!
5 out of 5
Recommended
for Everyone
by A verified traveler

Maravilhosa

Posted Jun 26, 2015
Adoramos Florença e o hotel era excelente! Hotel super confortável com facilidades apropriadas a nossa viagem
4 out of 5
Recommended
for Everyone
by A verified traveler from Sao Paulo, Brazil

Excelente

Posted Jun 18, 2015
Tive uma ótima estadia nesse hotel, a equipe é excelente e não deixa nada a desejar.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Luis Potosí

Un excelente hotel

Posted Jun 15, 2015
Pros: TODO
Cons: NADA
Location: Sólo pasé una noche ahí, no puedo hacer comentarios al respecto.
Hacia mucho tiempo que no estaba en un buen hotel. Este llenó todos los requisitos que pido cuando voy a un hotel. Atención esmerada, comodidad, limpieza, amabilidad, confort, lujo, y podrían ser muchos etc. El restaurant muy bien.
4 out of 5
Recommended
for Everyone
by A verified traveler from Grand Island NY

Convenient Airport location...

Posted Jun 2, 2015
Pros: Impressive staff -- both night and day shifts.
...quick, efficient cab service; nearby bus stop to Santa Maria Novella Train Station/central Florence. Staff could not be more accommodating...so helpful, polite and friendly. Was so impressed with their desire to assist. Nice restaurant and terrace. Enjoyed walk in park across street...nice spot. Was aware of nearby Mall but did not visit it.
3 out of 5
by A verified traveler from Deutschland

Service gut. Etwas in die Jahre gekommen.

Posted May 28, 2015
Möbel etwas in die Jahre gekommen. Versuch erkennbar alles sauber zu halten. Bei älteren Möbeln und Einrichtung nicht immer möglich. Liegt etwas außerhalb. Mit dem Bus aber in ca 15 min zu erreichen. Bus fährt allerdings selten. Ca alle halbe Stunde. Allgemein kühle Atmosphäre im Zimmer.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

STAFF

Posted May 21, 2015
Well we go to the hotel at 4pm. We approached a gentleman behind the check in counter, he was about 5,7 well built, short hair, with glasses. Basically this gentleman (not that he deserved to be called one) was extremely rude an very very unhelpful with everything, I would go as far to say he need to be sacked. The next three days we avoided him an dealt with a staff member named Noemi she was Excellent an extremely helpful an very very polite, like most of the staff.