The facility itself met all expectations - nice pool, modern facilities in the room, clean. However, the restaurant on site is greatly over rated and expensive and the service left a LOT to be desired. I went with my family to enjoy a quiet home base from which to enjoy a few day trips into the Tuscan countryside, after the hustle and bustle of Rome and Florence. Our first night (Wednesday) met all expectations, even though the restaurant was very expensive (overly so). However, on Thursday evening, there was a very loud party going on just across the courtyard from our room. I went to the desk at 10:00 to enquire and was assured that it would only last until 11:30. When that time came and went with the party still raging, I went to the desk again and was told by a different employee that the party was held every Thursday and continued at least until 12:30. It was over by around 12:45, but I then had trouble settling into sleep. When I was finally able to speak to the front office manager, she was very unconcerned and rude in fact. She felt that since the party was organized be someone else, it was not their responsibility and there was really nothing they could do. She would not offer any explanation as to why we were not warned of the party, why a family was put in the direct line of fire of the noise or why I was mislead by her staff that it would be over earlier than it was. She and the other front desk staff were rude and unconcerned.