Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Wifiが繋がらなかった

Posted Jan 3, 2015
1人旅の一泊だったのでシングルルームに案内されましたが、一回外に出なければならず、離れ小島といったような部屋でした。 なのでWifiも繋がらず、部屋を変えて欲しいと頼んで観光に出かけ、戻ってきたらフロントでもう大丈夫と言われましたが結局繋がらず…。 スタッフが部屋に来てくれましたが、ホテルのタブレットはきちんと繋がりました。 結局少し待っても本来3つ接続出来るホテルのWifiも1つしか私のiPhoneに表示されず、ホテルのタブレットを一晩貸してあげるから、ということで収まりました。 ネットが使えてよかったのですが、自分のメールやSNSを見たかったのに、ちょっと違うかな、という感じでした。 部屋も外に面していたため寒くかんじました。 1人部屋だったからこう思ったのかもしれませんが、部屋の中は綺麗で清潔感がありました。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

ベッキオ宮殿裏、アルノ川沿のホテル

Posted Nov 21, 2014
清潔で落ち着けるホテルです。 ロケーションも良く、またウエルカム、ソフトドリンクサービスや、Tシャツなどサービスも上々です。スタッフの対応も良かったです。
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel very close to the train station

Posted Nov 9, 2014
The hotel was very nice. The staff were helpful and spoke English very well. The train station was close and so was the Santa Maria novella cathedral.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bra läge och fin klassisk inredning.

Posted Oct 28, 2014
Pros: Bra läge nära sevärdheterna .
Florens var fantastiskt att se. Många sevärdheter inom gångavstånd och vissa av dessa krävde inte inträde. Maten höll hög klass och likaså servicen.
3 out of 5
by A verified travelerfrom japan

旧館ホテル

Posted Oct 20, 2014
駅から近く、立地については問題はありませんでしたが、ホテルの建物が古いせいでしょうか、メイン入口に階段があり、私の宿泊した部屋に行くまでも階段があり、重たい荷物を運ぶには大変でした。 両方とも3段程度ですが…。 季節のせいか、蚊がたくさん飛んでいるのが気になりました。
5 out of 5
Recommended
for Couples
by Stephenfrom PA

Nice hotel in Florence

Posted Oct 20, 2014 on Hotels.com
Nice hotel a block away from the train station. Front desk staff was friendly and gave us some good recommendations for dinner based on our request for simple, inexpensive but nice locations. Our room was clean, quite, and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nyc

Fabulous

Posted Oct 16, 2014
Pros: Everything
Location: Located round the corner from the Main train station, walking distance to everything.
Fantastic hotel, wonderful staff helpful excellent amenities, good food and very central location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, Canada

Close to the Duomo and excellent restaurants

Posted Oct 15, 2014
Pros: Location, Location, Location
Cons: Being in Italy, surrounded by fantastic wine, there were no wine glasses in the room and no wine openers. Had to ask staff twice to come open wine.
Location: Duomo is very close,
Only stayed 1 night, it was great, if we had more time, we would have stayed longer. Would return to this hotel again.
2 out of 5
Recommended
for Couples
by A verified traveler

2 star hotel only

Posted Oct 15, 2014 on Hotels.com
Location is good, about 5 mins walk to train station. But the room is too small. Air condition very weak, staff ask us open the window to sleep. The furnishings were old and some were broken. No blanket, only have a quilt cover on the bed. Overall, I'd say, it is only a two star hotel.
5 out of 5
Recommended
by Bobfrom Florida

Close to train major sites

Posted Oct 12, 2014 on Hotels.com
Included breakfast was great. Nice street with sidewalk restaurants. Easy walk to the dome and river front. Staff was very helpful. If you can upgrade to a room with a balcony it will make you feel like you have a villa for the night. Loved this hotel.