Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chch, NZ

Nice Hotel, Great Location

Posted Sep 13, 2014
Pros: Staff were very friendly and the location was excellent
Cons: Mine was a single room but still a old school spring bed for a big boy like myself is not ideal. Put a auto closers on doors to stop them banging
Location: Everything is within short walk, bought some diamond earrings for my partner who couldn't be bothered to meet me there
Had a great time seeing all the sights, lots of walking, loads of places to eat and the town is well laid out
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Excellent in all respects!

Posted Sep 6, 2014
Pros: We loved everything. Fantastic location, great staff, good breakfast, sun terrace on the roof, it was all perfect.
Cons: We wouldn't want anything to be changed this was perfect for us, exactly what we look for in somewhere welcoming to stay. We loved every aspect.
Location: This is so close to all of the main attractions but retains that lovely private feeling of being away from the tourist hustle and bustle.
Great location close to the river and bridges with easy walking access to all of the main attractions and points of interest. Lovely room, spotlessly clean with plenty of space and a useful mini bar. Staff were all very friendly and helpful providing advice about trips etc. Although this was a short break, only 4 days, we felt at home immediately and when we return to Florence, as I know we will, we would not consider staying anywhere else. We absolutely loved this hotel and the rooftop terrace was the icing on the cake. Missing Alessandra already.
4 out of 5
Recommended
for Families
by s.u.from 東京

古いけれどもそれもまた良いと思える内装

Posted Aug 30, 2014 on Hotels.com
[良かった点]1.内装は古いものの、装飾のセンスが良く、手入れが行き届いていた。2.受付の人が陽気できさく。3.美術館等、主な観光場所へのアクセスは良い。4.インターネットが簡単に快適に使える(同じイタリアで4つ星でもそうでないところもあった) [悪かった点]1.最初に扉の開け方(表札のボタンを押して解錠)が分からなくて困った。2.階段が狭く、上の階にある受付がわかりづらい(階段のぼっていく途中で不安になる)。3.駅からは微妙に距離があり、石畳の上をキャスター転がして歩くのはなかなか難しいので、荷物が多い場合はタクシーが無難。4.夏だったので、窓をあけた際に入った蚊に夜悩まされた(まぁ、どこでも同じか)
5 out of 5
Recommended
for Families
by Alanfrom California

Great hotel, location, and breakfast

Posted Aug 14, 2014 on Hotels.com
Family run hotel. Great in all ways. The only criticism was difficult to get to by car (which would be true of any hotel steps from ponte vecchio), of course had to pay for parking, the air conditioning did not work well and had to Gaul luggage up one floor to get to elevator. But the service was fantastic and breakfast first rate.
4 out of 5
Recommended
for Couples
by Ronnyfrom Oslo

Very nice experience in Firenze

Posted Aug 13, 2014 on Hotels.com
The hotel has a perfect location in Firenze. 10-15 min walk from the train station, 2 min from the river and Porto Vecchio. 5 min walk to the Dome. Good service and nice staff too :) My first choise if I go back to Florence again :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom north carolina

3 nights in Florence

Posted Jul 9, 2014
Hotel was clean and comfortable, but the staff make the difference. All the staff were very helpful, and Monti was just flat out hilarious... Several of our trip's best memories came courtesy of Monti's unique dramatic conversation. The location is great, and if you don't mind the stairs, it's a no brained. Would did stay here again.
4 out of 5
Recommended
for Couples
by A verified traveler

great location

Posted Jul 8, 2014 on Hotels.com
Room was spacious but furniture was a little scuffed. Bed was comfortable. Room was extremely quiet. Breakfast room was very small and the range of food minimal (probably due to the space). Needed to leave the room key whenever we left the hotel - which was a little strange. Elevator doesn't go all the way down to ground level - which is a problem with heavy bags. Excellent access to shops and tourist attractions. Would stay there again - with lighter bags.
5 out of 5
Recommended
by Mostafafrom Dubai

Posted Jul 4, 2014 on Hotels.com
Great location, great service, great value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good and reasonable price in the heart of Florence

Posted Jul 2, 2014
Good location, Spacious room, a bit old, but overall a good stay for the price.
3 out of 5
Recommended
by A verified traveler

Très survendu

Posted Jun 30, 2014 on Hotels.com
Lorsque j'ai réservé à l'hotel Alessandra, ce qui a fait la difference c'est le petit déjeuner et le wifi inclus. Au final, chambre single minuscule sans vue, sdb sur le palier tout au bout du couloir, et hotel n'ayant pas pignon sur rue, avec comme tout accueil un étage de marches pour accéder à l'ascenceur...