Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.8 Hotel condition
They paid and stayed.
Recommendedby Matthew from York, UK
Great location, Wonderful servicePosted Jul 4, 2013 on Hotels.com
Hotel Berna offers a fantastic location at a great price. The level of service offered by the staff puts most hotels to shame.
for Overnight Stay Before Destinationby Ken
Just Need A Place to Sleep?Posted Sep 12, 2012 on Hotels.com
This in NOT a 5 Star hotel. That said, it was a fantastic place to stay, and use as Home base. It is a block from the train station, and a few blocks from everything you want to see. Francesca, at the front desk was friendly and extremely helpful, going so far as to explain the difference between "Grazi", and "Grazie". If you're looking for a high end hotel that gives you everything, this isn't it. It is however the perfect hotel if you plan to spend your time outside looking at the sites, and need a place to sleep.
for Couplesby A verified traveler
Wonderful staffPosted May 14, 2012 on Hotels.com
Our hotels.com base search criteria was closest to the train station. Then we went off reviews from there. This hotel was just a half block away and although the area surrounding it was not very nice looking (due to the closeness of the train station) the security doors to get into the building made us feel very safe. It was very easy to walk to all the museums within 10-15 minuets. The staff at Hotel Berna was wonderful! They were all very friendly! Our room was clean and very charming. There is a wonderful cafe for lunch if you turn right on Via Faenza (walking from the hotel). It is on the left side just a short way down the street. It was probably one of the best meals we had in Italy (including expensive sit down dinners) and it was very affordable.
Recommendedby A verified traveler from Kennesaw, Georgia
Great Hotel and Very Welcoming.. Highly RecommendPosted Sep 29, 2011 on Hotels.com
We had the best experience with Hotel Berna. What a wonderful and refreshing place to stay. Close to the station and easy access to everything. Our hotel services were perfect. The breakfast was way more then we expected. The front desk and all personnel were friendly and helpful. We loved this place and would highly recommend this to all travelers. Great deal and great place to stay. Air conditioned and quiet. Made it feel like home.. If you go to Florence this is the place to stay..
Recommendedby A verified traveler from Nottingham, UK
florencePosted Sep 27, 2011 on Hotels.com
Fabulous. Better than 4 star hotels that I have stayed in. Clean spacious rooms. My family and I had a triple room. Towels changed daily. Kettle in room. Drinks and cakes on arrival. Breakfast reasonable. Staff were very helpful. They made us feels very much at home. Close walking distance to all the sites. Train and bus station across the road. Convenient supermarket a few doors away. Lots of restuarants around the area. My family and I would stay again without a question.