Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the train station

Posted Jun 6, 2015
Pros: The location was easy. The breakfast was filling. The room was comfortable
Cons: More secure luggage hold at front desk
Location: Short walk from the train station. Cappelle Medicee nearby. Climb the Duomo. Street market with tons of vendors.
Short walk (less than 10 minutes) from the train station. Nice rooms (we had private bath) with comfortable beds and pillows. Breakfast was adequate.
4 out of 5
Recommended
for Everyone
by A verified traveler from denver

Posted May 28, 2015
Francesco was so nice and helpful. Breakfast was delicious. The facility was beautiful.
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Hotel was very convenient to sights

Posted May 27, 2015
Cons: Beds a bit old, could use replacement.
Location: Best authentic Chinese Szechuan restaurant in Florence straight down the very lively street.
We enjoyed the neighborhood, full of good restaurants, gellateria and close walking distance to the Duomo. Great breakfast with plenty of fresh fruit, cold cuts and pasteries. Staff was very efficient and helpful. Hotel very clean and well maintained.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in an ideal location

Posted May 6, 2015
Just returned from two night stay at the Hotel City. It was a really comfortable hotel with lovely room and everything you need. Less than 10 minutes walk from the train station and just 5 minute walk to the main square of Duomo so a perfect location! Lots of little shops and restaurants around as well. Can't say enough nice things about the lady Doriana who worked on the front desk. Check in was seamless and she was always there to greet us with a smile and answer all our questions. I would definitely recommend this hotel to anyone heading to Florence. Patricia and Nigel
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely stay!

Posted May 1, 2015
We only stayed here 2 nights, but I loved the location for this hotel. It was very central...walking distance to various attractions. Staff were friendly and helpful! breakfast was nice a simple selection but filling, anything you had ask the lady she would kindly bring. I order a fried egg one morning, which she kindly ask the chef to make. We were happy with our choice of hotel. When we return back to Florence one day, we would stay here again. :-)
4 out of 5
Recommended
for Everyone
by A verified traveler from SF,CA

Nice hotel right between station and Duomo

Posted Apr 10, 2015
The location of his gore could not have been more perfect. Yummy fresh croissants for breakfast in the morning and less than 5 minute walk from the train station. I will definitely come back here on my next trip!
4 out of 5
Recommended
for Couples
by Carolina from Brasil

Excelente hotel

Posted Apr 8, 2015 on Hotels
Excelente hotel, quarto confortável, limpo e espaçoso. Silencioso para uma noite tranquila, com janelas antiruídos. Ótimo café da manhã com pães, leite, café, suco, frutas, bolos. Pessoal da recepção muito educado. Localização perfeita, próximo à estação de trem (mas longe o suficiente da muvuca e barulho) e perto de quase todas atrações turísticas. Recomendo!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice rooms.

Posted Apr 7, 2015
Pros: Very quaint, clean. Great location.
Cons: Breakfast was good, not great.
This hotel was within walking distance from the train station. The room was clean and updated. We especially liked the modern bathroom. Staff was very nice.
5 out of 5
Recommended
for Couples
by A verified traveler

Great location, nice hotel, fair price

Posted Apr 2, 2015
Pros: Location was perfect. Half mile walk to the central train/bus station or the city center. Clean room. Good breakfast.
Cons: Not sure it can be improved, but walls were thin. If other guests are noisy you will hear it.
Location: It's Florence, downtown.
Stayed here for a wedding anniversary trip and were very pleased. Found the place on TripAdvisor and liked the location and the rate. Stayed in a double room and had enough space for 2 and our gear for the week, though room size is European (small). Staff was friendly and helpful. We were suspicious of the "cash only" hotel tax, but after some research it appears to be a legitimate government program.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful City Centre Hotel

Posted Mar 25, 2015
Friendly and helpful staff, intimate and quaint hotel in the city centre. Highly recommwnded