Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location

Posted Jul 11, 2014
Pros: Location, location, location. Security great. Beds great.
Cons: Rooms need small refrigerators and tea making facility.
Location: Close to station and transport and main attractions.
Staff a little distant but pleasant; room great but really needs TEA MAKING FACILITY and FRIDGE -would pay a little more for this; breakfast good Continental but BREAD awful. Location was wonderful. Would stay again - Wanda Carmichael
4 out of 5
Recommended
for Everyone
by A verified traveler from aust

Excellent location

Posted Jul 9, 2014
Fabulous location, right in the heart of it all. Has everything you need.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Close to Florence Cathedral

Posted Jul 6, 2014
Good hotel and really close to cathedral. Room was OK but there was no bar in the room. Room size was big and comfortable mattress
4 out of 5
Recommended
for Couples
by A verified traveler

Close to Duomo

Posted Jun 28, 2014
Very close to the centre of Florence, the bells were our alarm clock at 7am which was perfect. We enjoyed the great breakfast everyday.
4 out of 5
Recommended
for Everyone
by J from Nottingham

Nice hotel, good central location.

Posted Jun 23, 2014
Pros: Central location. Friendly helpful staff.
Cons: Only 1 hour complimentry Internet.
Location: Very central for shops and Duomo and 15mins walk from train station where Airport shuttle bus drops off.
Stayed in this hotel for a business trip to Pitti Uomo. Very central location. Friendly helpful staff. Comfortable room. Usual, light Italian breakfast, basic but ok.
3 out of 5
Recommended
for Everyone
by fabrizio from London

Close to Diomo

Posted Jun 22, 2014
Excellent location 10 minutes walk from train station and 2 mins from the Duomo and all the important places to see in Florence. Staff are really nice nice restaurants raccomended - breakfast room gets a bit crowded some times - nice breakfast (continental) our room was spacious nice bathroom no view we were looking a back street with rubbish bins. Room was a bit dark but how long to you spend in your room with Florence waiting to be explored.. ?
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location !!!!!!

Posted Jun 22, 2014
Cons: New beds and have a fridge would be nice
Location: In heart of city and everything nearby
The position of this hotel was fantastic and walking distance to shops and restaurants. The room was ok but the bed was very uncomfortable and also didn't have a fridge. The breakfast was nice and was good to have a lift.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location & Comfortable

Posted Jun 5, 2014
Pros: Clean, large enough for two single people and a great staff.
Cons: The air conditioning could have been a bit cooler, but we went in spring and the temps outside were not too high so our room was comfortable.
Location: SO close to many major sites to see within a few minutes walk
The room was clean, quiet and the bathroom large. The staff was friendly and helpful, even circling places on the map and drawing lines for us to find locations starting at the hotel. The breakfast was good, coffee hot and there were plenty of choices. The location was in the middle of things you would want to see, but once inside you never heard the noise.
5 out of 5
Recommended
for Couples
by A verified traveler

Good hotel, great location....

Posted May 28, 2014
Pros: The location and the charm
Cons: Could be cleaner floors....I thought.
Location: Amazing location...so close to the Duomo and all restos.
Had a good stay for 2 nights....staff was so great....very helpful and friendly....day or night staff.
3 out of 5
by A verified traveler

Great location but bad facilities

Posted May 28, 2014
The location is great and right in the middle of town. The facilities are extremely out-dated and parts of the room was not comfortable. The floor and walls were dirty and the air conditioning didn't work. Some fresh paint, new furniture and bedspread would go a long way.