Dear Mr. Kevin,Thank you for your great score shared on your review, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni and especially our very central location in our City.We hope you understand that we are very close by walking to the Historical Center, but of course it cannot be quiet as could a countryside property away from the main transportations.It will be a pleasure for us to welcome you back in our Hotel for your next holidays in Firenze,Best Regards.

Dear Ms. Claire,Thank you for your great score shared on Expedia, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni and especially our very central location in our City.We of course have one of the best position in Town, but there are always some counter aspects then an outskirt hotel away from the Historical Center.We greatly appreciate your good words about the daily cleaning provided from our maids and especially about the kindness and hospitality of our Staff.Thank you again for your time, we hope to see you again in a next future stay in our property to come back enjoying Firenze,Best Regards.

Dear Mr. Vishnuraj,Thank you for your good score shared on Expedia, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni and especially our very central location in the City of Firenze.We hope you liked the free upgrade granted you in a Superior room on the top floor, in order to enjoy as much as possible our gorgeous Town.We also greatly appreciate your kind words about the kindness and hospitality of our Staff.It will be a pleasure for us to welcome you back in our property for your next holidays in Firenze,Best Regards.

Dear Mr. Chinmay,Thanking you for the time spending to write your feedback, we are very sorry to read such a bad review.We can ensure you that our hotel is constantly cleaned and hygenized to guarantee the safity and the comfort of all our customer.We usually take good note of complaints and take good care of all comments of guests but we cannot accept such a misleading review of our property without defending the good name of our Hotel.We only hope that on your next stay you coming back to Florence in our property you will have a much better experience and the right feeling of what this hotel can really offer you,Kind Regards.

Dear Ms. Renee,We thank you for staying with us and for the time spent for sharing this review about your recent stay, we are sorry that your experince with us did not meet perfectly your expectations.We look forward the chance to welcome you back in the near future, hoping that on your next stay in our property you will have a much greater feeling and a better experience of what this hotel can really offer you,Best Regards.

Dear Ms. Natividad,Thank you for your nice rating shared on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Ms. Sharada,Thank you for your nice review and sharing it on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We are glad that you liked our modest 3 star hotel and you have mentioned our services that, even if standard, are managed as the best way as possible.Especially, we really appreciate you very kind words about the kindness of our hotel Staff.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Ms. Fotyne,Thank you so much for your outstanding review, we are very pleased to welcoming you back in our property and is always nice to hear that you greatly enjoy your stay with us.Thank you for the kind words about the position that is, as you can probably guess, our streght trait and obviously the comment about the great assistance received all the time from our kind and helpfull Staff.Hoping to have the pleasure to welcome you back once again in Florence, we send our,Best Regards.

Dear Mr. Sourendra Mohan,Thank you for your kind review and the time spent for sharing it on Expedia, we are pleased to understand the you liked for the most part the stay in Hotel Delle Nazioni.We are sorry that you had some discomfort but our Reception desk, that is 24 hours available, could solve most of the problems in fact, you could have asked us for any kind of repellent when you needed.Hoping that on your next stay you coming back to Florence in our property you will have a much greater experience and a better feeling of what this hotel can really offer you,Best Regards.

Dear Ms. Simone,Thank you for your review and the time spent for sharing it on Expedia, we are pleased to understand the you liked your recent stay at Hotel Delle Nazioni even just for the most part.Is a shame to read just now that the comfort of the room was not so suitable for you, but having no sign of you discomfort did not gave us the opportunity to solve the problem you had with the mattress.We are glad to read that you liked the free breakfast served, even if is not perfect a lot of our customer really love that.Hoping to have the pleasure to welcome you back in Florence in the next future, we hope you can reconsider what our hotel can really offer you,Best Regards.

Dear Mr. Henry,Thank you for your nice review and sharing it on Expedia, we are pleased to hear that you liked your past stay at the Hotel Delle Nazioni.We look forward to welcome you back to Firenze for a new experience in the next future,Best Regards.

Dear Mr. Terence,Thank you so much for your very kind and describing review to be shared with other travelers, we are very pleased to hear that you enjoyed your recent stay at Hotel Delle Nazioni in Florence.We really appreciate this review because it really resume what is Delle Nazioni, starting from the daily cleaning and the attention to that every day, to proximity to all the main attractions in the City.We are glad to see that you like the room you had, even if for any discomfort having with the shower you could have informed our Staff to provide a prompt solution.We definitely look forward to welcome you back to Florence for a new experience in the next future, being once again our beloved guests,Best Regards.

Dear Guest,Thank you very much for your outstanding rating left for us on Expedia, we are very pleased to understand that you really enjoyed your recent stay at Hotel Delle Nazioni in Florence.Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regards.

Dear Ms. Alexandra,Thank you so much for the time spent on making this review and the outstanding rating shared on Expedia, we are very pleased to hear that you greatly enjoyed your stay at Hotel Delle Nazioni in Florence.We really appreciate you kind words about the cleaning of our property and the comfort of our rooms and especially the free breakfast offered.Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regards.

Dear Ms. Janine,Thank you very much for the time spent on making this review and the outstanding rating shared on Expedia, we are so pleased to hear that you greatly enjoyed your stay at Hotel Delle Nazioni in Florence.Hoping to have the pleasure to welcoming you back in our property in the next future, we send our,Kindest Regards.

Dear Mr. Gordon,Thank you for your nice review and sharing it on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Ms. Chia-Chen,Thanking you for the time spending to write your feedback, we are very sorry that your stay was not according with your expectations.We apologize for the inconvenience and the feeling you had at check-in, for an hotel like Delle Na-zioni is not so easy to handle more than 95 reservation per day and sometimes is possible to confuse with others bookings.Anyway, we are very afraid to hear that you did not received any assistance from our Staff and es-pecially that they were unfriendly once one of our colleague follow you all the time before having your room, managing the room to be done with 2 separate beds, and even if he asked the extra charge, it was not our intention for you to pay twice because he acknowledged his mistake.If you ever checked our amenities written in almost all the websites, you could for sure desume that our property does not offer kettle in rooms and especially, being a 3-star hotel, we are not having the porterage service guaranteed.Perhaps the competitive rates of our property have attracted your attention more than the property itself.Also, after your review we have checked your room and any of the discomfort written have been found in that room, not from our Staff neither other guest.Thank you again for your time and we definitely look forward to the chance to welcome you back in the near future,Kind Regards.

Dear Mr. James,Thank you so much for the time spent on making this review and the outstanding rating shared on Expedia with us and other travelers, we are very pleased to understand that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence.We are really pleased to hear that you would recommend our property for a future stay to you friends or kindreds.Hoping to have the pleasure to welcome you back in our hotel once again, we send our,Best Regards.

Dear Mr. Axel,Many thanks for your great and detailed review and the time spent on sharing it on Expedia, we are very glad that your holiday in Florence has been a beautiful experience.We can definitely see from your feedback that you really liked our very central position being nearby of the main attractions and as you saying, just in front of the main train station of the Town.We take seriously all the comment from the recent stay of all our guests and in order to improve our service as much as possible, however we cannot provide irons to the rooms due some internal security law that we cannot change.We are glad that you comprehend most part of our weak points and it would be a pleasure for us to welcoming you back once again in our property and let you enjoy an even better experience of Florence,Best Regards.

Dear Ms. Idalmis,Thank you for your nice rating and sharing it on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We are glad that you have enjoyed the central position of our hotel, is very crucial for many guests staying here because is very central located, either to the Historical City Center of Florence as well as to the Tramway and the main Train Station of Santa Maria Novella.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Ms. Carol,Thank you so much for the time spent on making this review and the outstanding rating shared on Expedia with other travelers, we are very pleased to hear that you greatly enjoyed your experience at Hotel Delle Nazioni in Florence.We are very close by to the main attraction of the Town and literally in front of the main joint either for trains and tramways.We really appreciate your good words concerning the cleaning of the rooms and the comfortable that you have found.We really hope to have the pleasure to welcome you back in our hotel in the near future, so far we send our,Best Regards.

Dear Ms. Linda,Thank you for your nice rating and shared it on Expedia, we are glad to understand that you enjoyed your stay at the Hotel Delle Nazioni.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Mr. Kevin,Thank you so much for the time spent on making this review and the outstanding rating shared on Expedia with us and other travelers, we are very pleased to hear that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence.As we can read you really enjoyed the central position of our hotel because as you are saying is located very central, either to the Historical City Center of Florence as well as to the Tramway and the main Train Station of Santa Maria Novella.Every comment for us is essential in fact your feedback is very valuable to us it will and we will take it seriously in order to improve our services even more.Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regard.

Dear Ms. Terri,Thank you so much for the time spent on making this review and the outstanding rating shared on Expedia with other travelers, we are very pleased to hear that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence.We are glad that you have enjoyed the central position of our hotel, is very crucial for many guests staying here because as you are saying is located very central, either to the Historical City Center of Florence as well as to the Tramway and the main Train Station of Santa Maria Novella.We also really appreciate your good words about the breakfast served and especially the kindness and hospitality of our Staff, it will be a real pleasure for us to share your good comment with our collegue.Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regard.

Dear Mr. Anthony,We thank you for staying with us and for the time spent for sharing this review about your recent stay, we are sorry that your stay did not meet your expectations.We are sorry to understand that you did not liked the free upgrade to a Double room with Balcony, but as it was we gave you that with any extra charge and the third night you got same typologie at the price of a Standard Double room, so we think that is not completely fair from you.Anyway, as you mentioned, we tried our best to compensate you discomfort providing you a discount for the last night.We hope that on your next stay you coming back to Florence in our property you will have a much greater experience and a better feeling of what this hotel can really offer you,Kind Regards.

Dear Mr. Peter,Thank you so much for the time spent on making this review and the outstanding rating shared on Expedia with us and other travelers, we are very pleased to hear that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence.Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regard.

Dear Ms. Christine,Thank you for your very nice review and sharing it on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We are very glad to know that you really liked the Superior room that we assigned you on the top floor, also we appreciate your good words about the comfort of our property and especially the feeling had with our Staff.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Ms. Margaret & Mr. Kurt,Thank you so much for your outstanding review and sharing it on Expedia with other travelers, we are very pleased to hear that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence.We really hope that you enjoyed the free upgrade to one of our best Superior room with Balcony on the CIty View.Thank you for let us know your discomfort with breakfast, your comment is very important for us in order to update and renew the breakfast offer.For the reason above we hope to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regard.

Dear Mr. John,Thank you for your nice review and sharing it on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We inform you that we always provide a towel to be used just outside the shower also we can provide for free an anti slip carpet upon request but due to hygiene reason, we cannot leave on the shower floor all the time.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Ms. Carmela,Thank you so much for your outstanding rating and the time spent on sharing it on Expedia, is really great for us to hear that you really enjoyed your stay here at Hotel Delle Nazioni in Florence. Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regard.

Dear Mr. Edwin,Thank you so much for your outstanding review and sharing it on Expedia, we are very pleased to hear that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence.We greatly appreciate your good words about the kindness and hospitality of our Staff, we will make sure that the person who checked you in know your good memory of his great job.Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regard.

Dear Ms. Katerina,Thank you for your kind review and sharing it on Expedia, we are pleased to hear that you liked your stay at the Hotel Delle Nazioni.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Mr. Ricky,Many thanks for your feedback following your recent stay at the Delle Nazioni Hotel.We do hope we are able to welcome you back to the hotel again sometime soon.Best regards

Dear mr. Joseph,Many thanks for your fantastic feedback following your recent stay at the Delle Nazioni Hotel. We are delighted to read you enjoyed your stay with us and will make sure to share your comments with our team for their great work.We do hope we are able to welcome you back to the hotel again sometime soon.Best regards

Dear Mrs. Christine,Thank you for your review. I am pleased to hear that you enjoyed your stay here at the Delle Nazioni Hotel in Florence. Your feedback is very valuable to us and I have shared your feedback with the rest of the team.We look forward to welcome you back to Florence for a new experienceSincerely

Dear GuestI am glad to see from you review the location of the hotel is convenient for your needs and you were happy with our services and facilities in and around the hotel giving us good positive recommendations to all travellers to Florence that you would stay again, Your feedback is valuable and we all at the Hotel thank you for your compliments and time.On this positive note, we wish to take the opportunity to welcome you back soon and assure you of our best attention to your needs once again on you next visit.Best regards

Dear Ms. Iris,Thank you so much for the time spent on making this review and the outstanding rating shared on Expedia with other travelers, we are very pleased to hear that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence.Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regard.

Dear Mr. Takis,Thank you for your kind review and sharing it on Expedia, we are pleased to hear that you liked your stay at the Hotel Delle Nazioni.We look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Mr. Ken,Thank you so much for your outstanding review and sharing it on Expedia with us and other travelers, we are very pleased to hear that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence. Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regard.

Dear Mr. Alfred,Thank you for your nice review and sharing it on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Guest,Many thanks for your fantastic feedback following your recent stay at the Delle Nazioni Hotel. We are delighted to read you enjoyed your stay with us and will make sure to share your comments with our team for their great work.We do hope we are able to welcome you back to the hotel again sometime soon.Best regards

Dear Ms. Sharon,Thank you for your nice review and sharing it on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We are glad to understand that our Staff were very helpful to fulfill your needs during your recent stay.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.

Dear Ms. Ambar,Thank you for your kind review and sharing it on Expedia, we are glad to hear that you enjoyed your stay at the Hotel Delle Nazioni for the most part.We look forward to welcome you back to Florence for a new experience in the near future to consolidate and give you a better impression of what our hotel can really offer you, we send our,Best Regard.

Dear Mr. Åfonso,we are very sorry to hear that your stay was under your expectations, but as written in the previous review we already gave you all the explanations,Best Regards.

Dear Mr. Åfonso,We thank you for staying with us and for the time spent making your review about your recent stay, It is important for us to know your past experience in our property.We are grateful to hear that you had a very good impression of the job of our Staff.We are sorry that your stay was under your expectations but it surprises us that you found holes and stain in towels and especially on the linen because our housekeeping check minutely all the rooms before check-in.Also we are very disappointed to hear that you never mentioned to our Staff, that you considere very professional and helpful, It is otherwise very important for us to know in order to provide immediately the sanitation and disinfestation in all rooms that we already make periodically.We also surprise us that, having all these problems, you also extended your reservation without telling us nothing about you discomfort.We hope that on your next stay you will have a greater experience and a much better feeling of what this hotel can really offer you.Thank you again for your time and we definitely look forward to the opportunity to welcome you back in the near future,Best Regards.

Dear Ms. Mireya,Thank you so much for your outstanding review and sharing it on Expedia with other travelers, we are very pleased to hear that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence.We are really glad to hear that our Staff was helpful and we are very happy to understand that you are having a good memory of your stay thanks also to the people working in our property.It would be a very great pleasure to welcome you back for a next trip back to our Town and be once again our beloved guest,Best Regards.

Dear Mr. Zachary,we are very glad to hear your outstanding review and the very good words about our property, we are very pleased to know that your stay in Florence was an unforgettable one.The position of our property is indeed one of the most popular factor of chosing of our hotel from our customer, in fact as you are saying we are right in front of the main train station of the Town and in front of one the most important Tramway stops.What we really appreciate is the very good words about the breakfast and especially about the job of our Staff, that always trying to offer you the most unique experience obtainable from our lovely Town.Hoping to have the pleasure to welcome you back in our hotel visiting Florence once again in the near future, we send our,Best Regards.

Dear Ms. Denise,Thank you for your nice review and sharing it on Expedia with other travelers, we are very pleased to hear that you enjoyed your stay here at Hotel Delle Nazioni in Florence even just for one night.We will be pleased to share your appreciation for breakfast to all our Staff, is very important and pleasant to hear it from our guests every time.We particularly appreciate the good words about the kindness that make us proud of our service offered.Looking forward to welcome you back to our Town for a new experience in the near future, we send our,Best Regards.

Dear KLJ, We thank you for staying with us and for the time you provide us with your review about your recent stay. We are willing to accept all constructive reviews to improve the service and hospitality to customers, but we cannot accept not correct information that disparages our image by giving wrong information to the other guests, all the staff work hard and professionally to meet all needs and customer requests. We are surprised that a customer can sleep with the bedbugs without complain it to the Front Desk, furthermore as you can deduced from the other reviews, cleanliness is one of our strengths. We check in every part your room and did't find what you wrote. In the hope of having you again at the Hotel Delle Nazioni for a new experience, we send warmest wishes, Best regards Giovanni MariellaHotel Manager

Dear Ms. Negin,Thank you so much for your outstanding review and sharing it on Expedia with other travelers, we are very pleased to hear that you greatly enjoyed your stay here at Hotel Delle Nazioni in Florence.As we can understand from your words you really enjoyed the central position of our hotel, is very crucial for many guests staying here because as you are saying is located very central, either to the Historical City Center of Florence as well as to the Tramway and the main Train Station of Santa Maria Novella.Also we really appreciate the very good words for our breakfast and the good cleaning you found in our property.It would be a great pleasure for us to welcome you back to Florence for a future trip back,Best Regards.