Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Debbie from Western massachusetts

Welcoming stay In a charming hotel

Posted Apr 2, 2012
Pros: Staff was great! Great breakfast.
Location: Fabulous location so close to bus station
This was a lovely hotel and the staff could not have been more congenial and supportive. Our room was charming with a lovely balcony and great view of the neighborhood and even the Duomo. It was a great start to a wonderful stay in Florence.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2011 on Hotels.com
5 out of 5
for Couples
by Annaliese from New York, NY

Very good hotel if you are looking for a place to stay near the train station.

Posted Sep 1, 2011
In walking distance to all the sights. We picked this hotel as we were arriving and departing from the train station just around the corner. The hotel room was large, nicely decorated with character, air con, TV. Great price and service was friendly. If you want this location it is a great choice.
4 out of 5
by A verified traveler from Bogotá, Colombia

Good value for your money

Posted Jul 20, 2011
Convenient, good location, great service and acceptable room quality for a 2 star. Recommend this hotel, good value for your money.
3 out of 5
by A verified traveler from Melbourne

Needs an uplift

Posted May 9, 2011
The hotel is conveniently located near S.M.N station but very quiet and has lift access which was good. The staff were friendly and gave good restaurant recommendations. The room is huge but felt tired. Old and broken furniture I can deal with but old ragged towels are just disgusting. The room door had a small gap that allowed people to peep into the room which was even more disturbing.
3 out of 5
by A verified traveler from Minneapolis, MN

Budget Hotel

Posted Jun 2, 2010
I have to admit I was a little disappointed with the hotel, but there really wasn't anything wrong with it. I think I had it in my head that the budget hotels I stayed at in Italy were going to pleasantly surprise me with how nice they were, but in reality I could see why they were budget hotels. First, on the positive side, this hotel is clean, safe, and the staff were very friendly. They all spoke English and were helpful when I had questions. My room was comfortable. The hotel is located within walking distance of all the major sights. Now, on the aforementioned budget side, the hotel is very close to the train station, packed in with a bunch of other budget hotels. I would not call the location quaint. The room was not newly furnished and felt a little creepy. The door was very thin and didn't seem like it locked quite right. I wouldn't let these negative comments stop you from staying here. I had a good experience at this hotel. I think my expectations were just a little too high.