Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Julie from P

Good location. Staff average.

Posted Jun 14, 2014
Staff not well-informed. Rather aloof. Efficient, rather than friendly. Not welcoming. All about paying the bill.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cute and quaint!!

Posted Apr 18, 2014
Location: it is centrally located with lots to do but not in the most hectic area of the city which was nice
This hotel was very nice and cozy! Glad we stayed here. We stayed in American hotels in Barcelona and Rome, so this was a nice hotel where we really felt the spirit of Italy! Cute and quaint! Although we only got to eat at the Hotel buffet one day it was the best breakfast we had for the price and we throughly enjoyed the roof top 360 degree view of the city! Would totally stay here again!
3 out of 5
Recommended
for Everyone
by cristine from albany, n.y.

Centrally located

Posted Apr 14, 2014
Pros: Good location. Quiet, as we didn't have a room on the street.
The room was adequate but no view. Wireless was inconsistent and we needed to ask for assistance repeatedly. Our hotel was in the No Traffic Zone and it would have been helpful to know that but nobody from the hotel informed us so, as a result, we had difficulty returning our rental car. Staff were helpful but not endearing - seemed burned out by tourists. Rather expensive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, comfortable stay- friendly staff

Posted Feb 6, 2014
Great location close to all major sites, staff were very friendly. Only issue is that on one of the nights, we could smell cigarettes from our nonsmoking room. Otherwise very pleasant.
4 out of 5
Recommended
for Everyone
by ian from Wellington

Close to the Ponte Vechio

Posted Dec 8, 2013
Pros: Location is wonderful
Cons: Wifi strength and staff could be more helpful.
Location: Near all Florence has to offer.
Nice hotel, easy walk fro train station, very close to sights. Bit of a maze getting to room, not enough towels (booked for three persons and given two towels) and wifi ok provided stood in common areas.
4 out of 5
Recommended
by SVR from London

Great location

Posted Oct 2, 2013 on Hotels.com
I got upgraded to a bigger room which was great. Clearly the 'new' wing, it was modern, spacious and comfortable. The location is exceptional, and alne makes it worth it. A warning tho- lots of stairs to climb and descend, a tiny lift and still stairs to be walked despite lift. Breakfast was decent- but at 7 euros I can't complain. Worth it just for location!
4 out of 5
Recommended
for Families
by Mark from USA

Nice location unique layout(alot of stairs)

Posted Aug 11, 2013 on Hotels.com
Overall we enjoyed our stay. Arrival and departure was a bit of work, small lift to get up to the hotel so multiple trips carting luggage. The plus, a porter in the hotel delivered everything to your room. Once there you couldn't ask for a better location, very quiet but still local to everything(Uffuzi & Acadamia) are 15 min walk tops. We prefer lighter breakfast fare hence the coffee shop on the corner before the bridge was superb to start the day, the hotel has a great restaurant on the roof top, worth making a reservation for the top tier and enjoying the sunset over an excellent dinner! Bathroom was a tad small but everything else was well appointed, we enjoyed our stay and yes we would stay at this hotel again.
4 out of 5
Recommended
for Getaway With Friends
by Sophia from Basel

Great Location

Posted Jul 23, 2013 on Hotels.com
Friendly staff and great location for exploring the old town. Breakfast on the terrace was a great way to start the day.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

nice hotel and great location

Posted Jul 19, 2013 on Hotels.com
this hotel was in a great location, recommend a view if you can. it was clean and combined Italian ambiance with a modern twist.
4 out of 5
Recommended
for Families
by Ronnie from Scotland

Ideal location

Posted Jun 27, 2013 on Hotels.com
If you are staying in Florence, you could not ask for a better location than La Scaletta as it is within a minute's walk of the Ponte Vecchio, on the south of the river. We stayed in the Purple Suite, which is housed on the first floor with windows overlooking the street, and it was fun to watch the people pass below us. With the double-glazed windows closed, there was no noise from traffic. The suite was a great size, and the jacuzzi bath and massive shower were nice touches, though we could not get the lights element of the tropical rainforest shower to work. Breakfast is an extra 7 Euros, but great value as the choice and quality is excellent. Unfortunately, the pigeons were of a similar mind and wanted to share our breakfast when we attempted to eat it on the terrace overlooking the Bobeli Gardens. We quickly moved inside, where we also had a nice dinner on the night to celebrate the festival of St Giovanni. The terrible weather meant the staff had to quickly transfer this dinner from the rooftop terrace to the inside dining room, but they coped well. Overall, I would describe La Scaletta as a quirky hotel, which tries to embrace the restrictions posed by the fact it is housed in a former palace.