Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous hotel right next to Ponte Vecchio!

Posted Jul 1, 2015
I would definitely stay here again. The concierge gave us wonderful recommendations for restaurants. They were friendly and the room overlooking the Arno and the Ponte Vecchio was superb! Memorable stay :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Recent Stay

Posted Jun 28, 2015
Pros: Location.
Cons: Better service and friendly staff.
Location: Shopping and restaurants.
Location was great, but service could have been better. Staff were not very helpful and on the arrogant side.
5 out of 5
Recommended
for Everyone
by A verified traveler

One of my favourite hotels.

Posted Jun 4, 2015
I just keep going back to this hotel because it is so lovely. It is not flash. It is quietly sophisticated. Rooms over river have wonderful views. Restaurant is great. Staff are brilliant.
4 out of 5
Recommended
for Couples
by A verified traveler from Donaueschingen

gerne wieder

Posted Jun 1, 2015
Pros: Das Personal war sehr freundlich und wir hatten das Gefühl willkomen zu sein, dazu die Lage und der direkt Blick auf Florenz.
Cons: Uns hätte ein Wasserkocher, Tee oder Kaffeeangebot auf dem Zimmer gefallen
Location: Direkt an der Altstadt, Uffizien 3 Min. entfernt
...einfach schön, das Hotel, die Aussicht, der standort!!! Waren für ein Wochenende dort, auch mit dem Ausblick auf die Strassenseite war das Hotel super. Das Zimmer war sehr schön und hatte einen Balkon mit schöner Bestuhlung. Wir haben uns sehr wohl gefühlt, das Personal ist sehr zuvorkommend. Frühstück uns Service leider für uns zu teuer...aber Florenz hat ja einiges zu bieten für Jeden, waren eh viel in der Stadt unterwegs und waren froh, dass das Hotel direkt an der Ponte Vechio lag. Können das Hotel empfehlen.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne australia

Great location. Great staff

Posted May 4, 2015
Pros: Staff
Cons: Music outside could be heard in room
Perfect position. Loved the staff. Room cosy but lovely
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Our trip to Florence

Posted May 2, 2015
Pros: The hotel was perfect in every way
We have travelled all over the world and have to say our 4 day trip to Florence was fantastic and made even better by the hotel, the room and the staff could not have been better. Nothing we asked of them was a problem no matter how small and the hotel location is perfect. Dave and Heather
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Great Location and Luxury Hotel

Posted Mar 30, 2015
The hotel is located beside Ponte Vecchio which is very onvenience for shopping and sight seeing. The view from the room is great as the view of the Fiume Arno can be viewed from the room itself. The staff is very helpful as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Excellent rearrangement

Posted Feb 26, 2015
Pros: Everything
Cons: None
Location: It was center of everything than you
Hotel I book with Expedia had plumbing issue but with out finding out at check in expedia gave me a call even I was oversea to let me know Hotel they rearrange was better than I was expect it Overall it was excellent Thank you you made our trip to be a once in the life time experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Feb 21, 2015
Pros: Everything
Location: Right in the middle of Florence and a stone throw from the Ponte Vecchio bridge, 5 minute walk from the Duomo and near everything.
Great hotel, does everything it promises. Great location in the midst of the beautiful Florence, right on the river we had a room out towards the street so not much of a river view but did not bother us one bit. Room was spacious and extra clean, bathroom was very clean and nice extra touches of face cream / eye cream etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from Camberley, Surrey

Great hotel - one of the best I've ever been to!

Posted Feb 17, 2015
Pros: All of it! Conveniently located near the Ponte Vecchio, room perfect, bathroom modern and clean, staff all helpful, view lovely!
Cons: None
Location: On the river near the Ponte Vecchio. Easy to get around on foot to all the main attractions. Hotel recommended some great places to eat.
Staff friendly and helpful, service great, room clean and really comfy. We had a room with River view which I'd recommend.