Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne australia

Great location. Great staff

Posted May 4, 2015
Pros: Staff
Cons: Music outside could be heard in room
Perfect position. Loved the staff. Room cosy but lovely
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Our trip to Florence

Posted May 2, 2015
Pros: The hotel was perfect in every way
We have travelled all over the world and have to say our 4 day trip to Florence was fantastic and made even better by the hotel, the room and the staff could not have been better. Nothing we asked of them was a problem no matter how small and the hotel location is perfect. Dave and Heather
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Great Location and Luxury Hotel

Posted Mar 30, 2015
The hotel is located beside Ponte Vecchio which is very onvenience for shopping and sight seeing. The view from the room is great as the view of the Fiume Arno can be viewed from the room itself. The staff is very helpful as well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Excellent rearrangement

Posted Feb 26, 2015
Pros: Everything
Cons: None
Location: It was center of everything than you
Hotel I book with Expedia had plumbing issue but with out finding out at check in expedia gave me a call even I was oversea to let me know Hotel they rearrange was better than I was expect it Overall it was excellent Thank you you made our trip to be a once in the life time experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Feb 21, 2015
Pros: Everything
Location: Right in the middle of Florence and a stone throw from the Ponte Vecchio bridge, 5 minute walk from the Duomo and near everything.
Great hotel, does everything it promises. Great location in the midst of the beautiful Florence, right on the river we had a room out towards the street so not much of a river view but did not bother us one bit. Room was spacious and extra clean, bathroom was very clean and nice extra touches of face cream / eye cream etc.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Camberley, Surrey

Great hotel - one of the best I've ever been to!

Posted Feb 17, 2015
Pros: All of it! Conveniently located near the Ponte Vecchio, room perfect, bathroom modern and clean, staff all helpful, view lovely!
Cons: None
Location: On the river near the Ponte Vecchio. Easy to get around on foot to all the main attractions. Hotel recommended some great places to eat.
Staff friendly and helpful, service great, room clean and really comfy. We had a room with River view which I'd recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and hospitality.

Posted Feb 9, 2015
Beautiful river view from our room and all the staff are very friendly and nice. Excellent bar at the hotel as well. We enjoyed our stay very much.
5 out of 5
Recommended
for Couples
by A verified traveler

Belle expérience

Posted Feb 2, 2015 on Hotels.com
Un très bel hôtel avec un service impeccable. Je le recommande sans hésiter !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Great hotel, next to the river

Posted Jan 27, 2015
Great hotel, next to the river with awesome view of the bridge (you have to pay extra for it). Quite pricey (espresso €8!), but top quality. Close to everything, staff super helpful. Recommended if you're willijg to spend a little extra.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 大阪府

バルコニーからの景色はフィレンツェNO.1!

Posted Jan 20, 2015
Pros: 部屋の窓からの景色
運よくアップグレードしてもらい、6階のアルノ川側の部屋に宿泊することができた。 晩は暗くてわからなかったが、朝カーテンを開き、バルコニーから見えた景色には 思わず、息を飲んだ。遠くにはドゥオモやパラッツォ宮殿が、そしてすぐ真前には、 橋がいくつもつらなる、アルノ川の詩的な光景が目に映った。 フィレンツェにホテルはたくさんあるだろうけれど、こんな部屋はそうないのではないか。 朝食が別料金だったので、高くついて残念。但し、座席数は非常に少ないので、それもやむなしか。