Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel with friendly staff

Posted Jun 24, 2015
Pros: Friendly staff
Cons: Can't think of anything.
Location: Very near to train station.
Had a nice stay (2 nights) at this hotel. Staff were friendly, room was fine. Close to eateries and train station.
4 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

交通面で便利

Posted Jun 23, 2015
Pros: よい場所、感じのよいスタッフ
Cons: 特にありません
サンタ・マリア・ノヴェッラ駅と、空港からのバスの停留場に近いので、とても便利です。また、フィレンツェは小さい街なので、ホテルから徒歩で中心街に行くことができ、よいロケーションでした。 私が泊まった部屋は通りに面していましたが、二重窓になっていて、静かでした。ただ、エレベータの前の部屋だったので、エレベータの動作音や人の話し声はかなり聞こえたことだけがマイナスポイントです。音が気になる方は、予約時に、エレベータ前の部屋(101)を避けるようにお願したほうがよいかもしれません。 部屋は毎日、掃除が行き届いて、綺麗でした。タオルも、床に置かなかったのに、毎日変えてくれました。 レセプションのスタッフは4人ほど見かけましたが、皆さんとても親切で感じがよかったです。
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel near Firenze SMN train station

Posted Jun 16, 2015
The hotel is conveniently located near Firenze SMN train station and is a 5-10 walk into the centre of Florence. Hotel staff are cheerful and friendly and assisted us with directions and every query we had. Overall a pleasant stay in Florence. =)
4 out of 5
Recommended
for Couples
by A verified traveler from 横浜市

駅にも観光スポットにも近い便利なホテル

Posted Jun 14, 2015
Pros: 便利な場所、価格の妥当性。
Cons: シャワールームが狭い。
Location: 駅から荷物を転がしても3分、ドウーモにも5分と便利。
部屋は狭かったが、便利の良いホテル。レストランも駅周辺及び平行する裏通りに美味な店がある。お湯も出るし、フロントも親切で問題なし。シャワールームが狭い。
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Very conveniently located hotel.

Posted May 20, 2015
Pros: The female reception staff were pleasing. In particular, a young lady with long hair (forgot to take down her name) was extremely helpful!
Cons: Bigger or better lit signage outside the hotel. With hundreds of hotels scattered in Firenze, it was hard to find.
Location: It's conveniently located near the train & bus stations as well as near places of interest. There are also many shops & cafes nearby.
Decent hotel although we did experience a faulty aircon, making the room hot. However, after we informed the reception,they had it fixed by the time we return from our sight-seeing. Overall, value for money and no-frills hotel in a convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Great Hotel for the price

Posted May 17, 2015
Pros: Location, price, staff
Cons: Getting a bitt dated as far as décor.
Location: Great location near the main train station, many restaurants nearby
We spent only 2 days in Florence and were looking for well located clean and inexpensive. If this fits your criteria also. this is the place for you. The staff Erica and Stefania were excellent. It is a 5 minute walk to the train station- tops. It was clean and quiet and very close to at least 6 good restaurants. Breakfast was ok.. All in all a great experience
3 out of 5
by A verified traveler

Convenient location but watch the stairs!!!

Posted May 16, 2015
Pros: location
Cons: A bellhop to carry heavy suitcases. Nicer products in the bathroom (shampoo etc). Hairdryer that works.
I do not recall reading about stairs until after my room was booked - the confirmation said "two flights of stairs" (no elevator). Well, each of the two flights contained a landing and a turn halfway up, so it was really four flights of stairs to carry our suitcases up and down. Wifi was speedy. Breakfast is not included and is not worth the 5 euro charge. You can do much better at one of the little cafes nearby. The bed was okay. The hairdryer was broken. AC worked nicely. Best feature is the three minute walk to SM Novella train station to catch the train to other cities. One minute the other way and you are in the old historic center area.
4 out of 5
by A verified traveler from Tokyo

Staffs are great!!

Posted Apr 30, 2015
Pros: staff is very kind full.
Cons: nothing.
Location: this hotel is near the staition and especially pharmacy of st. Maria novella.
this hotel is near the staition and especially pharmacy of st. Maria novella. the price is not expensive, but the building is old, stairs and narrow corridors. it's old Florence hotels. Have fan.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice place

Posted Apr 9, 2015
Staff was helpful, breakfast is good, Rooms were clean and comfy bed
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great place for a budget stay

Posted Apr 2, 2015 on Hotels
Near the station, Clean & Comfort, The staffs speak good English.