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Reviews of Hotel Nazionale

1 out of 5
Hotel Nazionale
Via Nazionale 22, Florence

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 165 reviews" "
Rating 8 - Good. 68 out of 165 reviews" "
Rating 6 - Okay. 33 out of 165 reviews" "
Rating 4 - Poor. 6 out of 165 reviews" "
Rating 2 - Terrible. 4 out of 165 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Stacey

Very helpful staff! Great location. Perfect for an overnight stay
Stayed 2 nights in Sep 2018

8/10 Good

CAMILLUS j

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Mee Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, room comfort
Great employees and location
Fabulous friendly, knowledgeable employees. Fabulous location. The hotel is up several flights of stairs and it is an older hotel. But I would go back because it's convenient, the employees are wonderful, and the location is great. It was inexpensive also.
Stayed 4 nights in Jul 2018

6/10 Okay

Haneen

Liked: Cleanliness, staff & service
Wifi and air conditioning barely work, but it was a clean room
Stayed 1 night in Jul 2018
Response from Manola on Jul 26, 2018
Thank you for staying with us, we had a couple of days with some problems with the wifi, due to the telephone company, and also the air conditioning wasn't perfect. Everything has been fixed now. We have great wi fi connection and super cold rooms!!! I hope we will see you again, take care, Manola

10/10 Excellent

Amanda, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was excellent. It was just a few block from the train station and within walking distance of all the major sites. The staff was friendly and welcoming.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveyone is Very helpful. 24 hr services. Food court and groceries are in front of the building
Stayed 4 nights in May 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Terry, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Hotel staff are great! Nice breakfast and comfortable room. Close to all the major sites and train station. Very convenient! Great stay and highly recommend to anyone looking for clean and comfortable hotel.
Stayed 2 nights in May 2018
Response from Manola on May 20, 2018
Thank you very much, it was great to have you with us. 'Til net time, best regards, Manola

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff was more than accommodating. Awesome location and close to walk to everything. Would stay agin!
Stayed 3 nights in Sep 2017

6/10 Okay

Roxana, New York, NY

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
There are better for less
Pro: Hotel Nazionale is at a short distance from the train station and the central market. 10 mins from touristic points. Con: 2 flights of stairs so if you have luggage you have to walk it up. No breakfast is included in the price and most if not all hotels come with breakfast in Florence. There are better hotels of lesser price.
Stayed 1 night in Aug 2017

6/10 Okay

Nicole, New York

Liked: Staff & service
Hotel close to food, transportation, and history
Our hotel was easy to get to from the train station. It was in a nice area surrounded by shops, cafes, restaurants and cobblestone streets. Our room itself was a bit outdated and old and did not appear to be very clean. It was just a place for us to sleep and shower close to the train station so it did suffice for our needs. The wifi worked great and we felt safe inside true hotel. Overall things were good, just not great.
Stayed 1 night in Jul 2017

8/10 Good

Jairo, colombia

Liked: Cleanliness, staff & service, property conditions & facilities
Manola is a best person and mánager
The Hotel is Close to principal tourist points. Aditional, is near to laudry, computers room and minimarket.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Cozy room for a one night stay.
Cozy hotel, fairly close to the train station, easy to find. I booked a twin room, so it was small but very clean and cozy. All I needed for a one night stay. Everything is within walking distance of the hotel.
Stayed 1 night in Jun 2017

6/10 Okay

Jenny

Liked: Cleanliness
An ok place.
I like that the Hotel is close to the train station. And not too far to the main attractions. But I feel like it's not really a hotel but B&B. The staff were really nice, specially the lady who welcomed us. Problem was the wifi didn't work really in the room. And that was a problem for my other bookings. So I don't know if I would go back to this place. I like more the hotel vibe.
Stayed 1 night in Jun 2017

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Siu Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best price, clean, and location
Manola is excellent. I ended up arriving a day early and she found me room with her so I didn't have 2 get another hotel for just 1 day. When I arrived my room was ready and she showed me around, how things worked and asked if I needed anything else. This place is exceptionally clean, comfortable, centrally located, secure, and all of the staff was very helpful. I highly recommend Hotel Nazionale to anyone traveling if price, cleanliness, and location are important to you. I will most definitely be staying here again.
Stayed 3 nights in Jun 2017
Thank you very much. I am happy that I could help to make your stay in Florence nice and comfortable. Looking forward to seeing you the next time you are in town, Manola

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

CLARA, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money l
Very good value for the money. It is a simple room with a bed and what you need when traveling if you want to be out all day visiting the city. Perfect for Florence. You can splurge on other things such dining out. That is really expensive in Florence.

10/10 Excellent

Joe, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget friendly hotel close to train station
My college age son and I selected this budget friendly hotel as it was located within a three minute walk from the train station since we were traveling around Europe via train. As noted on the hotel website, the hotel is located on the first floor of a building and does not have an elevator for easy access to the hotel lobby. Our room was very clean and actually a litte larger than other hotel rooms we had been staying in during our travels. The bathroom was recently updated and comfortable to use. The A/C worked great as it was 28 degrees celcius or 90 degrees fahrenhite. After we placed our bags in the room, we chatted with the hotel clerk who was excellent. She provided a map of Florence and some helpful tips for seeing the main attractions. We decided to stay for an extra day and she helped to arrange a tour to a winery located in Greve in Chianti. For this, she called the winery to find out about tour times and their location. She then advised us how to get to the bus station to take a bus to/from the winery. The hotel clerk exceeded in providing detailed information which made the tour great. After ten days in Italy, we were tiring a little of the wonderful Italian food. The hotel clerk recommended a great little beer brewing pub which served a great hamburger and was located just down the street from the hotel. Overall, a great stay and a great hotel staff.

8/10 Good

Yunji

Liked: Staff & service, property conditions & facilities, room comfort
Didn't look like a one-star hotel at all
Good: 1. A staff member was present 24/7 and were extremely friendly and helpful. 2. Room was nice and clean, with perfectly working A/C and a spacious private bathroom. 3. Self-serice laundry store and a small corner shop/supermarket right across the road. 4. Main station and tourist attractions were within walking distance. Bad: 1. Something very minor: the toilet flush didn't work very well. We were able to use it once every 20 minutes. 2. No lift - but one of the staff members helped us bring our suitcases up the stairs. 3. The street and exterior might look slightly dodgy, but once you went into the building, it didn't look like a one-star hotel at all.

6/10 Okay

Jack, San Antonio

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly Owner
Two stories up with no elevator. Tough with luggage.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Big room with three beds and desk space. Everything was clean and the hotel was within walking distance to the train and major attractions. Staff was very helpful. WiFi didn't always work and we could hear a lot of noise from outside the room. We were only there one night, but enjoyed our stay!

8/10 Good

Aileen, Las Vegas

Liked: Cleanliness
A Small Friendly Place for the Night
The hotel was just as it was described so I was ok with it being a small room with a small shower. The room was clean and the bed comfortable. Orlando, the owner and Arnaldo who worked the night shift, were very accommodating about leaving my bags there while I went to see the sites and even taking a quick shower before leaving, though it was after my official check out time. I really appreciate their flexibility and friendliness. It was great that the hotel was near the train station so I didn't have to walk far with my bags, and all the sites were in walking distance.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
comfortable and nice

8/10 Good

Verified traveler

Liked: Staff & service
Guesthouse standard, guesthouse price
We stayed for 3 nights. As the previous reviews, the "hotel" is actually a "guesthouse" on the 2nd floor of a residential building, with no lift. The location is close to train station (less than 10 minutes), and lots of resturant, laundry, and close to all attractions. Breakfast is EUR5, and my advise is "take it" The innkeepers are friendly, and the living room is cosy. The room: aircon is trying its best but not so enough. Toilet is reasonable but the shower area is small, and the water flow is weak. Value vs price= 8/10

10/10 Excellent

Lovia, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the city
The place was beautiful

10/10 Excellent

Brandon, Ellettsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Very helpful and accommodating even when I was having technology problems with plugs. Extremely friendly. Very comfortable rooms, freshly cleaned. One of the few places in florescent with air conditioning while I was there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
not bad
a bit far from train station lift is broken clean room

8/10 Good

Bruce, Ponte Vedra beach, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice staff.
Very good location, 10 minutes to the main train station, one minute to the street with the leather vendors, and 6-8 minutes to the Duomo. So almost everything of note in Florence can be reached on foot in just a few minutes. I'd stay there again.

6/10 Okay

Lyudmila, Tel Aviv

Liked: Cleanliness
Disliked: Room comfort
conveniently located
The hotel is very conveniently located , very friendly staff . Living room disayn modest but fairly clean . Drawback walls are very thin you can hear every sound in the next room. As a whole the impression is good and it corresponds to the price

10/10 Excellent

G.F.II

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The staff is very friendly. The room was very clean and it very near from the train station. Two thumbs up!!

10/10 Excellent

Greg, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nazionale
I stayed one night here and it was great. I had a private twin room with a private bathroom. Room was very clean and comfortable. The staff (Mateo) was very friendly and helpful. Location is great, 5 minutes from The Dome and Giotto's tower. Would definitely stay here again. Great place to stay if you're a student and want to get connected.

10/10 Excellent

Jen B, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Quiet Hotel in Great Location
We were very satisfied with our stay. The hotel is no-frills, but the rooms are quiet and clean and the staff is so friendly and helpful. The wifi in our room was excellent, and the air conditioning was a blessed relief after a scorching hot day in the city. The breakfast was definitely worth the extra money: yogurt, bread, cheese, meat, cereal and milk, lots of fruit, coffee and hot chocolate. The location was great, too--close to the train station and just a few minutes' walk from the Duomo.

6/10 Okay

zhi rong, singapore

Liked: Cleanliness, staff & service, room comfort
HoteL near train station
Room was clean and neat. Amenities were basic but up to task. No major complains about the hotel.

6/10 Okay

Hitesh, Qatar

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel Excellent friendly staff - No Lift
The experince was nice related to room, staff, etc. The biggest dissapointment was the hotel on 2nd floor and NO LIFT. I was with my family (2 kids, 1 infant) and 2 full size heavy bags. The staff was very friendly and helped me to take 1 bag all the way to the room. And same while at check-out. Thanks to them.

8/10 Good

Young Couple, Sussex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station, clean and comfortable
This is an excellent budget hotel. Pros: 5 min walk from the train station (SM Novella) and central Florence. Large quiet rooms. Free wi-fi accessible in rooms. Clean rooms. Good shower (with plenty of hot water). Friendly and helpful staff. Cons: No tv or radio in room. Not much storage in bathroom or hangers in cupboard. Hotel location is on busy street (our room was at the rear so nice and quiet, but this might be an issue if you were front facing.)

8/10 Good

KHE, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff
We went to all the major sites on foot and they were are relatively close. Plenty of delicious restaurants surrounding the location and the train station was a 7 min walk away and was super easy to find. The staff was welcoming and kind, the only downside was that there was no elevator.

10/10 Excellent

Sarah, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
The staff were extremely friendly and helpful. The hotel was beautifully decorated by the original art work of the artist who runs the place. The room was small but very clean with a private bathroom. The check in time was earlier than most hotels, which was nice and they have 24 hour service. I was able to leave my luggage for much of the day the next day, free of charge until it was time for my train. It is a 5 minute walk to the train station and to the centre of the town. I highly recommend this place.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great hospitality
Very well situated, 5mins from train station right in the heart of the city. Room basic but clean and comfortable. Staff were excellent and helpful with any enquiry we had. Well positioned near major tourist sites and mini market and ATM virtually within a minute walk.

8/10 Good

Marie, U.S.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Perfect For Us
My husband and I toured Florence quickly staying only two nights. The hotel staff was very friendly and very helpful. The bed was not comfortable but after a long day of walking around the beautiful city that hardly mattered. Very clean, but a little outdated. A/C worked, kept us cool, but don't expect American A/C quality. Great kitchenette for us to use, grocery stores conveniently located. Less than 15 min walk to Neptune and/or David. We were there for the city and not the room, however the staff made all the difference. Would stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget accommodation
Host was incredibly friendly and helpful with vaporetto help and restaurant suggestions. Wi-fi in room worked well but turned off at 11:30pm.

8/10 Good

Sandeep, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to all major sights
Great vacation

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Budget hotel in good location
The hotel is a short 10 min walk from the train station and fairly close to all the sights. The lobby is nicely maintained and the staff were very helpful. One big issue is that hotel guests cannot use the elevator in the building. Also our room was very depressing. The AC did not work. Wifi didn't work from our room either. Also it was a little annoying that we had to leave our keys at the front desk every time we went out. Next time we will spend an extra 20-30 euros and stay at a better place.

8/10 Good

Brit, UK

Liked: Cleanliness, staff & service, room comfort
Value hotel in convenient location
Great value, friendly staff available 24 hours, good location for Florence centre.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The revated hotel was very clean. I stayed for 6days and was fully staisfied. If I visit Firenze again, I would stay in this hotel.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel??? In Florence
I would not classify this as a hotel. It was a less than basic room with a nice bathroom/shower.