Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the historic section

Posted Apr 17, 2015
Good European century hotel with a great breakfast. The unexpected treat was the wine bar in the evening. As for a room facing the garden it will be quieter.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the river

Posted Mar 10, 2015
This hotel is in a good location. You can walk to all the main sites within 10 mins or so. The private parking lot is great since Florence has pretty much no parking. The hotel itself is older but that's the majority of hotels in this city. Our room overlooked the river and was gorgeous. It had a bathtub which was such a treat as we don't have one at home! The breakfast in the morning is a typical European breakfast. Croissants, meats, cheeses, coffee. The staff was always very helpful and attentive to any needs. I would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California, USA

Very nice and friendly hotel

Posted Nov 24, 2014
Pros: The same as above
Cons: The isolation of my room need to be improved. I could hear the conversation from next room.
Location: This hotel is nearby the major points within walking distance. It's easily to find restaurants and shopping. The location is very good.
The staffs are extremely friendly. The location is good where near by the major points within walking distance. The breakfast is good.. I drove the rental car, this hotel has its private parking lot which is seldom in Florence down. My room face to the river, the view is excellent. I will stay at the same place if I visit Florence again. I met a couple from N. Calornia, they love this hotel, this is the second time they stay at the same place..
5 out of 5
Recommended
for Families
by Cynthiafrom Chicago

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Posted Nov 16, 2014 on Hotels.com
Bent over backwards to serve us. Everyone was so nice. Had third floor room with balcony and view over Arno River. Only con....smokey outside our room.
2 out of 5
Recommended
for Couples
by Jean Claudefrom Salon de Provence

Mauvais

Posted Oct 15, 2014 on Hotels.com
bon acceuil en arrivant, très mauvaise impression en partant (personnel à l'acceuil de très mauvaise humeur, à la limite d'être impoli; personnel pour le petit déjeuner en retard, nous obligeant d'attendre pour avoir du pain et du café). Chambre agréable mais démodée, sans placard avec étagères pour mettre des vétements (il y avait seulement deux placards-penderie), volets difficiles à ouvrir. Bonne salle de bains mais pas de produits pour prendre un bain. Sur la carte décrivant les choix du petit déjeuner, il y avait "fruits frais selon la saison" mais seulement une salade de fruits alors qu'il y avait beaucoup de fruits dans les magasins et au marché. En conclusion, nous ne reviendrons plus jamais dans cet hotel de 4 étoiles alors qu'il ne mérite pas plus que 2 étoiles.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scottsdale, Arizona

Great central location in Florence.

Posted Oct 11, 2014
Pros: Very centrally located & had a lovely view of the Arno River from our room. Love the old world style elegance of this hotel.
Location: Near great restaurants & all the important sights.
Lovely traditional old style Italian hotel. The front office gentlemen went out of their way to be helpful with restaurant suggestions & ordering taxis. We have stayed in this hotel before a few years ago. It takes you back into the old world style of Italian/European hotels. Very nice European style breakfast in the mornings. Room was very clean. All the service from the people in the hotel was fantastic.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SEOUL

클래식한 느낌의 멋진 호텔

Posted Sep 25, 2014
Pros: 침대매트리스가 좋았습니다. 더블룸에 숙박했는데 방크기도 넓고 암체어 2개에 티테이블도 별도로 있어서 사용하기 편했습니다. 방의 벽지가 실크원단벽지로 시공되어 있어서 고풍스럽고 가구나 커튼이 다 예뻐서 기분 좋게 지내다 왔습니다. 조식도 맛있고 저녁에 와인도 무료이용.
Cons: 욕조가 있는 욕실이었는데 화장실은 아주 좋은 정도의 컨디션은 아니지만 깨끗했습니다. 욕실을 조금 더 클래식하거나 예쁘게 꾸미면 좋을 것 같습니다. 그리고 예약할때 꼭 베드타입을 킹사이즈 라지로 메모해서 예약하세요. 그렇지 않으면 싱글베드 2개를 붙힌 타입 배정됩니다.
Location: 우피치미술관, 산타마리아노벨라성당
클래식한 느낌의 멋진 호텔이었습니다. 특히 침대매트리스가 좋았습니다. 더블룸에 숙박했는데 방크기도 넓고 암체어 2개에 티테이블도 별도로 있어서 사용하기 편했습니다. 욕조가 있는 욕실이었는데 화장실은 아주 좋은 정도의 컨디션은 아니지만 깨끗했습니다. 방의 벽지가 실크원단벽지로 시공되어 있어서 고풍스럽고 가구나 커튼이 다 예뻐서 기분 좋게 지내다 왔습니다. 조식도 너무 훌륭했고 저녁에 와인테이블을 6시~8시까지 무료로 이용할 수 있어서 좋았습니다. 단, 베드 타입이 싱글베드를 두개 붙혀있는 룸을 배정해줬는데 바꿀 수 없는 상황이었기 때문에 좀 불편했습니다. 꼭 베드타입을 킹사이즈 라지로 메모해서 예약하세요.
4 out of 5
Recommended
by Elenafrom Boca Raton

Too old for this price

Posted Sep 18, 2014 on Hotels.com
Rooms and bathrooms are pretty old. Breakfast is rather poor, no cheeses. Location is nice. Parking is conveniently located on the back.
3 out of 5
Recommended
for Couples
by mp2326from Northern CA

Nice staff but dingy and smoky.

Posted Sep 9, 2014 on Hotels.com
The location is nice, easy to walk around to the main sites of Florence. But upon entering the hotel the first thing that hits you is that is stinks of second hand smoke. When I asked about it and to make sure we had a smoke free room the response was effectively a shrug and "It's Italy." We stayed in 4 other hotels in Italy and none had this problem. The room is spacious but overall the hotel is old and dingy, yellowing fading wall paper, furniture that is not well maintained. I would definitely not stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice classic hotel, close to the city centre.

Posted Sep 1, 2014
I liked the location of this hotel as well as its classic well conserved appearance. The hotel staff was very friendly.