Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

Classy higher end hotel steps from sights

Posted Jul 5, 2015
Pros: Access to sights without being on top of them.
Location: We walked to the Museo Ebraica, Florence's Jewish temple, and from there all the sights.
Rapallo sits just outside the well worn tourist trails, so it's a great location to restore yourself after sights and senses. Lovely continental breakfast, good restaurant recommendations, all in all a well curated experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wollongong, NSW

Friendly staff and comfortable stay

Posted Jun 25, 2015
Staff were very helpful, hotel is nice and well decorated. Only a short walk to the main part of town.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Excellent value in north Florence

Posted May 31, 2015
Pros: Clean, quiet, pretty, great value, nice staff.
Cons: Satellite Sky TV didn't work, but we weren't there to watch TV.
Location: Near a wonderful retail and eating street, Via Faenza, with a vibe fueled by the area's universities. Easy walk to major attractions.
Room seemed recently upgraded with modern features and noise-reducing door and windows. Firm but comfy mattress, extra pillows, big bathroom, bottled water included for no charge. We missed the breakfast to catch an early flight, but the free afternoon snacks were thoughtful and yummy. Helpful, attentive staff. Wifi included that was actually fast, unlike many DSL wifi in Florence. Near a wonderful retail and eating street, Via Faenza, with a vibe fueled by the area's universities. Easy walk to major attractions such as Santa Maria Novella and the Duomo.
4 out of 5
Recommended
for Couples
by A verified traveler from Deutsch-Wagram

Sehr empfehlenswert

Posted May 31, 2015
Pros: Zum Frühstück schon mit einem netten guten Morgen begrüßt zu werden und die gute Erreichbarkeit zum Zentrum.
Cons: Fällt mir nichts wesentliches ein, es war perfekt!
Location: Nur 10 Minuten Fußweg zum Zentrum und zum Bahnhof. Alles Sehenswürdigkeiten sehr nah zu erreichen.
Ein sehr sauberes, hübsches Hotel nicht unweit vom Zentrum, Frühstücksbuffet ausgiebig und äußerst freundliche Bedienung. Jeden Tag bekamen wir ein neues Badetuch, obwohl wir dieses nicht am Boden abgelegt haben. Nachmittags gab es gratis Wasser und Snacks im 3.Stock zu holen. Wir würden jederzeit wieder gerne einchecken und auch gerne Ihr Hotel weiterempfehlen. Genau der richtige Platz für einen Städteurlaub und auch preiswert. Zimmersafe und Minibar vorhanden. Wir haben uns sehr wohl gefühlt!
5 out of 5
Recommended
for Couples
by A verified traveler from Massachusetts

Beautiful hotel!

Posted May 25, 2015
Pros: Helpful staff - wonderful amenities
Cons: Nothing!
Location: A short walk from the major sites e.g. Duomo
Recently renovated rooms were just beautiful and comfortable. Location was close to train station and Academia Galleria... just a short walk to other sites. We would stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from paris

Hotel et personnel accueillant

Posted May 15, 2015
Bon séjour, agréable.. Un bémol: le bac à douche au ras du sol, du coup de l eau partout ds sdb.
5 out of 5
Recommended
for Everyone
by A verified traveler from Andover UK

Posted May 8, 2015
Great hotel within walking distance of all the sights. Pleasant & polite staff, clean, excellent breakfast. Good price and would highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Bright comfortable hotel.

Posted May 1, 2015
Pros: Location,decor and staff.
Cons: The rooms are smaller than the images suggest, but hey you are only sleeping in it. Other than that - no need for improvement.
Location: Walking distance to all main attractions. We didn't use a taxi at any time.
Fantastic time in Florence. The hotel was fantastic. Bright, modern and staff that made you feel welcome. only about 10 minutes walk to the centre and away from the noise , hustle and bustle. No need for a Taxi from the main train or bus station. Take a left as you exit the station and its a straight walk. Breakfast choice very good for continental breakfasts and you don't feel like you have to get dressed up in the hotel like others we have been to. Staff warm and friendly and the beds are Very!!!!!!! comfortable and clean. Book, you will not be disappointed.Location, decor
3 out of 5
by A verified traveler

Posted Apr 22, 2015
Cons: Personalities. Anyone staying at your hotel should be treated with the same respect.
Location: Loved the proximity to the center of town. Walked to every location in town.
Lorenzo was quite helpful, however, the other staff made up feel like we did not belong being in the hotel. They were not inviting, were not as helpful and was not concerned if we liked the place or not.
5 out of 5
Recommended
for Couples
by A verified traveler

酒店环境和位置

Posted Apr 8, 2015 on Hotels
在欧洲来说,住宿环境算好的了。简洁时尚,住起来舒服。早餐很美味。地段离火车站有的距离,大约要走15分钟。但只有找对方向,一条路一直往前走就可以到酒店。而且佛罗伦萨其实很小,想要去哪里,走路就可到。所以住在这里,出行还是方便的