Ratings based on 72 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Massachusetts
Nice hotel - clean and comfortablePosted Sep 22, 2014
Pros: Hotel staff very helpful. The hotel itself is situated in a quiet part of Florence. Complimentary breakfast was excellent.
Cons: Bathrooms were quite small, so were the rooms themselves. No armchairs - just a table and 2 chairs, so it wasn't all that comfortable to watch TV.
Location: In a quiet area of Florence, yet not too far from the center of activity (5 to 7 minute walk)
Old-fashioned hotel. Very clean, but with small rooms, even smaller bathrooms, and no elevators. Ambience was very nice, with a comfortable, covered outdoor area for afternoon drinks, etc., and a well-designed dining area. Staff was very helpful.
for Everyoneby A verified traveler from Chicago, IL
LocationPosted Jul 15, 2014
We stayed at the Hotel Regency for 2 nights. The room was beautiful and very comfortable. The bathroom is on the small side but the shower was very large. Our room faced the street and it was very quiet at night. We had breakfast in the dining area and it was very good, eggs, meat, croissants, cheeses and fresh fruit, and cappuccino. Everything was first class. The staff was very accommodating and friendly. They booked dinner reservations, tour guides and taxis upon requests. We also emailed them ahead of time and they responded very quickly. We never ate dinner in their restaurant so I can't comment on that. The hotel really captured the quaintness of Florence being located close to many attractions. I would highly recommend this hotel and would definitely stay there again.
for Couplesby Bernie from Cheltenham,UK
Quiet FlorencePosted Jun 18, 2014
Pros: Location,quality and staff.
Cons: Cooked breakfast could have been warmer.
Location: Excellent location. Lots of art,statues and churches
Boutique hotel in a quiet garden piazza. All rooms finished to a high standard and very clean.Good breakfast. Close to all Museums and churches and within walking distance of the Duomo. Regular bus service only two hundred yards away.
by A verified traveler from california
Staff was very kind and professionalPosted Jun 11, 2014
Pros: staff was kind
Cons: decor and comfort
Location: not near the center
The facility was too old and out dated for the price
for Everyoneby A verified traveler
Lovely hotelPosted May 24, 2014
Lovely hotel Staff very helpful Would stay here again Close walk to city centre Wifi connectivity poor in rooms
for Business Travelersby Wil from Belgium
Quiet place in FlorencePosted May 4, 2014 on Hotels.com
We had a very pleasant stay in the Regency. The staff is very friendly. Delicious breakfast We just expected a more updated bathroom. The pressure of the water in the shower is very weak.
for Couplesby A verified traveler
Excellent choicePosted Apr 22, 2014 on Hotels.com
Great hotel. The service by Alessandro, the main concierge was outstanding.
for Everyoneby Lina from Toronto, Canada
ExcellentPosted Mar 28, 2014
Cons: Nothing that we noticed.
This is an excellent boutique hotel! The hotel is beautiful inside and out. Our room was very nicely decorated, clean, and extremely well equipped! The service here, in one word, is Exceptional! I won't list all the details to prove it because there are too many except saying that it's very good value for your money. This is in no means the most expensive hotel we stayed in Italy during our trip but is definitely the best. So book your stay here and experience it yourself. You can't go wrong.
for Everyoneby Prav
Good location, Amazing staffPosted Nov 18, 2013
Pros: Rooms were generous size, very good breakfast buffet plus staff was more than happy to add anything from ala carte without additional charge
Good location not very close to attractions - about a 10 minute walk. However, cab from anywhere is under 10 euro's Staff was very helpful
Recommendedby A verified traveler
Posted Nov 11, 2013 on Hotels.com
Very nice hotel with great service