Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Location

Posted Jul 15, 2014
We stayed at the Hotel Regency for 2 nights. The room was beautiful and very comfortable. The bathroom is on the small side but the shower was very large. Our room faced the street and it was very quiet at night. We had breakfast in the dining area and it was very good, eggs, meat, croissants, cheeses and fresh fruit, and cappuccino. Everything was first class. The staff was very accommodating and friendly. They booked dinner reservations, tour guides and taxis upon requests. We also emailed them ahead of time and they responded very quickly. We never ate dinner in their restaurant so I can't comment on that. The hotel really captured the quaintness of Florence being located close to many attractions. I would highly recommend this hotel and would definitely stay there again.
5 out of 5
Recommended
for Couples
by Bernie from Cheltenham,UK

Quiet Florence

Posted Jun 18, 2014
Pros: Location,quality and staff.
Cons: Cooked breakfast could have been warmer.
Location: Excellent location. Lots of art,statues and churches
Boutique hotel in a quiet garden piazza. All rooms finished to a high standard and very clean.Good breakfast. Close to all Museums and churches and within walking distance of the Duomo. Regular bus service only two hundred yards away.
2 out of 5
by A verified traveler from california

Staff was very kind and professional

Posted Jun 11, 2014
Pros: staff was kind
Cons: decor and comfort
Location: not near the center
The facility was too old and out dated for the price
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted May 24, 2014
Cons: Wifi
Lovely hotel Staff very helpful Would stay here again Close walk to city centre Wifi connectivity poor in rooms
4 out of 5
Recommended
for Business Travelers
by Wil from Belgium

Quiet place in Florence

Posted May 4, 2014 on Hotels.com
We had a very pleasant stay in the Regency. The staff is very friendly. Delicious breakfast We just expected a more updated bathroom. The pressure of the water in the shower is very weak.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent choice

Posted Apr 22, 2014 on Hotels.com
Great hotel. The service by Alessandro, the main concierge was outstanding.
5 out of 5
Recommended
for Everyone
by Lina from Toronto, Canada

Excellent

Posted Mar 28, 2014
Pros: Everything
Cons: Nothing that we noticed.
This is an excellent boutique hotel! The hotel is beautiful inside and out. Our room was very nicely decorated, clean, and extremely well equipped! The service here, in one word, is Exceptional! I won't list all the details to prove it because there are too many except saying that it's very good value for your money. This is in no means the most expensive hotel we stayed in Italy during our trip but is definitely the best. So book your stay here and experience it yourself. You can't go wrong.
5 out of 5
Recommended
for Everyone
by Prav

Good location, Amazing staff

Posted Nov 18, 2013
Pros: Rooms were generous size, very good breakfast buffet plus staff was more than happy to add anything from ala carte without additional charge
Cons: nothing!
Good location not very close to attractions - about a 10 minute walk. However, cab from anywhere is under 10 euro's Staff was very helpful
5 out of 5
Recommended
by A verified traveler

Posted Nov 11, 2013 on Hotels.com
Very nice hotel with great service
5 out of 5
Recommended
for Everyone
by A verified traveler

cozy and warm with a very friendly staff

Posted Nov 11, 2013
Only negative was the shower. It was small and tended to flood. I would consider staying there again.