Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified traveler

nice Hotel close to downtown

Posted Nov 3, 2014
Pros: Staff was very professional and nice. Our upgraded room to the junior suit was very spacious, Loved the complementary breakfast in the morning..
Cons: Having change at the hotel for Tipping and such..
Location: Great sight seeing downtown not far from the Hotel is key... Definitely use the tour guide recommended by the Hotel!!
Hotel was great, our time in the city of Florence was wonderful.. walking around this beautiful city everyday was great and still did not see everything. .Awesome trip
5 out of 5
for Couples
by A verified travelerfrom UK

Ideal location

Posted Oct 23, 2014
Pros: Everything - it is a little haven in a hectic world
Cons: Nothing really
Location: About 10-15 minutes on foot from the main attractions in Florence, this is the perfect combination of a comfortable bolt hole and an ideal location.
This hotel overlooks a pretty little park which, considering that it's not far from the centre of the city, is remarkably tranquil. Everything seems to run on oiled wheels by staff who are friendly but not intrusive and it would definitely be top of my list to go back to.
5 out of 5
for Everyone
by A verified travelerfrom London

Elegant & Quiet Hotel

Posted Oct 20, 2014
A very good hotel and just the right distance from Florence town centre. The hotel has attentive staff and a very nice quiet location with only a short walk to all the main attractions, restaurants and bars. My only criticism of the hotel would be that it is a little expensive for lunch and dinner and their is no real bar area.
4 out of 5
for Everyone
by A verified travelerfrom Massachusetts

Nice hotel - clean and comfortable

Posted Sep 22, 2014
Pros: Hotel staff very helpful. The hotel itself is situated in a quiet part of Florence. Complimentary breakfast was excellent.
Cons: Bathrooms were quite small, so were the rooms themselves. No armchairs - just a table and 2 chairs, so it wasn't all that comfortable to watch TV.
Location: In a quiet area of Florence, yet not too far from the center of activity (5 to 7 minute walk)
Old-fashioned hotel. Very clean, but with small rooms, even smaller bathrooms, and no elevators. Ambience was very nice, with a comfortable, covered outdoor area for afternoon drinks, etc., and a well-designed dining area. Staff was very helpful.
4 out of 5
for Couples
by Dale McKinneyfrom San Jose

Posted Aug 12, 2014 on Hotels.com
Perfect Garden spoiled by mosquetoes
5 out of 5
by Dale McKinneyfrom San Jose

Posted Aug 11, 2014 on Hotels.com
Perfect but should control mosquitoes in the otherwise nice garden
5 out of 5
for Everyone
by A verified travelerfrom Chicago, IL


Posted Jul 15, 2014
We stayed at the Hotel Regency for 2 nights. The room was beautiful and very comfortable. The bathroom is on the small side but the shower was very large. Our room faced the street and it was very quiet at night. We had breakfast in the dining area and it was very good, eggs, meat, croissants, cheeses and fresh fruit, and cappuccino. Everything was first class. The staff was very accommodating and friendly. They booked dinner reservations, tour guides and taxis upon requests. We also emailed them ahead of time and they responded very quickly. We never ate dinner in their restaurant so I can't comment on that. The hotel really captured the quaintness of Florence being located close to many attractions. I would highly recommend this hotel and would definitely stay there again.
4 out of 5
for Families
by pjfrom san jose, ca

good hotel in florence

Posted Jul 14, 2014 on Hotels.com
Regency was a nice comfortable hotel. close to tourist activities but away from city noise.
5 out of 5
for Couples
by Berniefrom Cheltenham,UK

Quiet Florence

Posted Jun 18, 2014
Pros: Location,quality and staff.
Cons: Cooked breakfast could have been warmer.
Location: Excellent location. Lots of art,statues and churches
Boutique hotel in a quiet garden piazza. All rooms finished to a high standard and very clean.Good breakfast. Close to all Museums and churches and within walking distance of the Duomo. Regular bus service only two hundred yards away.
2 out of 5
by A verified travelerfrom california

Staff was very kind and professional

Posted Jun 11, 2014
Pros: staff was kind
Cons: decor and comfort
Location: not near the center
The facility was too old and out dated for the price