Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
We had a great stay here. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shanghai

Very nice boutique hotel.

Posted Jun 29, 2015
We really enjoyed staying in this hotel. The staffs are very helpful. Nice room, quiet area, good breakfast. We also enjoyed riding hotel bicycle in down.
5 out of 5
Recommended
for Couples
by A verified traveler from Britain

Quiet and out of the way.

Posted Jun 6, 2015
Pros: Service, environment, staff and every other aspect of the hotel were without question of the Highest standard for such an establishment.
Cons: Fruit juice selection was orange and pineapple, a couple more would have been nice however that is me just being picky.
Location: 10 minutes from centre and all attractions of Florence.
Superb hotel with lovely staff. The breakfast was sublime as was the service, just as you would expect from a five star hotel. Reasonably well priced given the service levels and certainly on par with the very best out there!
2 out of 5
by A verified traveler

Bery expensive for hotel that is not in the center

Posted Jun 3, 2015
Internet servise is very very bad. No way to function. The bath tub luck was broken. For 3 days since we notice the reception, it was not fixed. The same about the towels heater. Didn't work and was not fixed. It should happen to such a pricy hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel with very friendly staff

Posted Jun 2, 2015
This hotel is slightly away from the busiest areas of Florence but walkable in ten minutes. The staff however make this place, they were very friendly & helpful & the restaurant particularly was really great, amazing food and lovely staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr nettes kleines Hotel

Posted May 4, 2015
Wir haben zwei Nächte in diesem Hotel verbracht. Das Personal war sehr aufmerksam und hilfsbereit vom Einchecken bis zum Auschecken. Das Zimmer wird jeden Abend für die Nacht vorbereitet . Es blieben einfach keine Wünsche offen. Gerne wieder!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Good a experience!!

Posted Apr 30, 2015
The location is not on the center but a 5 min walk.. Convenient for any kosher keeping as the only kosher restaurant is a block away
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and quiet . Well located

Posted Apr 21, 2015
Perfect Exactly what expected Near center but not too center
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location

Posted Apr 6, 2015
Pros: The decor. Tastefully done.
Cons: The air conditioning in the room was not hooked up. It only served as a heater.
Location: Hop on hop off bus tour is always good. Art galleries. Fiesole is a must - Tuscan hill town. Forget the mall - waste of time.
An excellent hotel ideally located a short 5 min walk to the town centre cathedral which is probably the absolute town centre. It's away from the hustle and bustle but close enough to all the action. Staff was friendly and helpful. Breakfast was excellent but we didn't manage to eat lunch or dinner at the hotel. We did regret that because the menu looked great. Would definitely visit again.
4 out of 5
Recommended
for Couples
by A verified traveler from Hove, UK

Nice hotel in quiet part of Florence

Posted Apr 2, 2015
Pros: Quiet and close enough to the city centre. Staff were very polite and eager to please.
Cons: Early morning use of the service lift should be avoided
Location: Lots of restaurants in the city, if you take your time you to choose will find some that are very good
The Regency was well presented, as were the staff. We had a junior suite, which was reasonably large, but not overly comfortable. The bathroom was a good size and well equipped. Our room was at one end of the building and next to a service lift, which was used early in the morning and a little noisy. Food in the hotel was of a reasonable quality but the menu was not extensive. The hotel is located in a very quiet part of Florence about fifteen minutes walk from the Piazza del Duomo. There are a couple of nice restaurants quite close (en route to the Duomo) but most of the buildings in the immediate area are very large and appear to be residential (albeit, in a lot of instances, very grand). A small park in front of the hotel is used a lot by locals to walk their dogs, play football or simply sit and talk. It was clean and opened up the area, but it was not somewhere I wanted to spend any time in.