Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
4.0 Service & staff
2.7 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby Peter from Liverpool
StaffPosted Mar 1, 2014
Cons: Require a lift
Location: Excellent location 2 mins from Duomo,Medici Chapel & Santa Maria Novella 5 mins to train station
Staff where very friendly and helpful and the location was brilliant. There is a good delia 2 doors down and an Irish pub in Santa Maria Novella
by anthony from UK
Never againPosted Feb 22, 2014
Pros: The staff
Location: Excellent location
For it's location the hotel is greatly situated, however this is a hotel that I will never book into again nor one that I would recommend. Whilst the staff were friendly and helpful the general condition of the room was far removed from the pictures advertised, the economic room booked was more like a cell with a toilet come wet room and basin located in the main room, whilst the queen bed offered was nothing more than a standard double bed. Based on the quality of the bed, this was the worst night sleep I have ever had as not only was it hard as nails and suffering a major dip in the middle, but I have now found several bites all over. Having thought this room could not get any worse it was pleasing waking up at 3am to find the ceiling dripping with water from the room above, the only positive thing about this experience was the staff in quickly offering another room.
for Everyoneby Liz from Lake Chapala, Mexico
Pleasant and comfortable in a great locationPosted Feb 14, 2014
Pros: I liked the cheerful decor, the friendly staff, the hearty breakfast, and the central location.
Cons: I can't think of anything.
Location: This is a central location in Florence. The train station, all tourist sites, good restaurants and shopping are near.
My daughter and I stayed here for six nights while she was getting settled in an apartment, for a long term stay. The location was perfect, close to the train station and the Duomo. The staff were friendly and helpful, and they all spoke English. I liked the movie poster theme of the hotel, the breakfast room was sweet and the breakfast very complete with yogurt, juice, breads and hot drink of your choice. I felt very secure with the safe in the room. There was no elevator, but the staff were cheerful about carrying the bags up the stairs for you. The only downside was that the room was very small, with very little space to maneuver around the double bed, and the bathroom was tiny with the shower in the middle of the space. But everything worked fine: plenty of hot water, and since it was winter, the room was always toasty warm. A good option for a good price!!
by A verified traveler
Posted Jan 27, 2014
for Everyoneby A verified traveler
Nice hotel no so close to the historical areaPosted Oct 14, 2013
Pros: We enjoyed very much their continental breakfast.
Location: There are some restaurants, stores and banks in the area.
Room was a little bit small. It is located a little bit far from the main attractions. There are buses that can take you to the historical area. Continental breakfast was excellent, in quantity, quality and variety. Wi-Fi was poor from the room. They do not have laundry facility as listed, they have laundry service.
for Everyoneby Ali
Close to the Trains station....Posted Sep 13, 2013
Pros: Location close to Train station, Dumo and the galleries
Cons: some renovations specially in the bathroom area is a good idea.
Location: It's very central so you don't need a taxi and most places are short walk from the hotel.
The place is about 500 meters from the Train station and about 10 minutes walk to Ufizi and Academia Galleries. Rooms are about average and there is no elevator in the building. Staff are nice & helpful.
for Everyoneby A verified traveler
Excellent locationPosted Jul 14, 2013
Pros: I loved the location and the staff
This hotel is in an excellent location, on a main street between the train station and the center of town. The hotel staff was extremely friendly. When I asked for a wake up call early for the next morning, they offered to fix my breakfast early since the breakfast area did not open until 8am. I spoke with several staff members at the front desk, and they were all so helpful. One offered to help me with my internet connection. The included breakfast was good and was located in a sunny room. The hotel is approximately a 5 minute walk from the train station and less than 5 minutes to the duomo (the big church in all the Florence pictures). The hotel is located on a major street but the room was quiet.
for Everyoneby jp from Seattle, WA
Good HotelPosted Jul 10, 2013
Pros: Clean and neat.
Cons: Bigger flat screen tv would be nice.
Location: Great location! All the main sites easily walked to. Found a nice, not expensive, uncrowded cafeteria style restaurant nearby (upstairs).
Arriving a day later than planned, it was nice to check into hotel early, room and staff was friendly and nice. Great location to train and main Florence sites. Hotel breakfast is nice and convenient. The rooms are tight fit because of double bed, bathroom small until you learn how to twist and turn your body around the toilet and shower facilities. I felt like I was in the space shuttle lol.
for Everyoneby Celia from San Francisco, CA
Old hotel, good locationPosted Jun 4, 2013
Room was kind of small and sparse. Basics are there though. Staff was very helpful and even changed my room to the second floor when they saw I was on crutches. (There is no elevator, unfortunately) The location is excellent though. Very close to the train station and all the main sights in Florence. My room was also next to road, so it might be a little noisy for light sleepers.
by A verified traveler
Just ok to stay overnightPosted Jun 1, 2013
Nice and helpful staff. The room needs to be updated. uncomfortable beds. Close distance to train station, walking distance to the attractions and leather market