Ratings based on 637 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
by A verified traveler from New York
DISAPPOINTEDPosted Apr 20, 2015
Pros: The front desk was very pleasant and the hotel was clean.
Cons: The bathroom was small, no place to put your toiletries and the shower was very small and slippery.
Location: Good location, close to the attractions and restaurants.
We booked a superior room which turned out to be very small with bed taking up most of the room and the room was very dark and very hot. I asked where the air conditioner was and was told that they were conserving and had not turned the air conditioning on yet. I told them if I knew this, I would not have booked this hotel. They showed us another room which had two windows that could be opened, which was an upgrade. We stay in that room, but could not leave the windows opened at night as there was too much noise from the piazza which had a fair going on. As a result, we were very hot and uncomfortable at night and left Florence very tired. The other hotels we stayed in Venice and Rome had the necessary air conditioning and we slept well.
for Everyoneby A verified traveler from 東京
フィレンツェの素敵なホテルPosted Apr 20, 2015
とてもフィレンツェらしいホテル 場所も分かり易く清潔で、スタッフもとても親切です。 この値段にしては、部屋やフロント の雰囲気が豪華です。
for Everyoneby A verified traveler from TOKYO
下水臭さえ無ければ…Posted Apr 18, 2015
for Everyoneby A verified traveler from USA
Beautiful hotel, nice locationPosted Apr 14, 2015
Pros: Location, facility appearance and excellent staff
Location: Close to train and easy to walk to all major sights. Many wonderful restaurants within the area.
This hotel is located within a bustling square with much to look at and only a few blocks from the train station. The facility is very nice and the staff is excellent and very accommodating. Our room was wonderful with everything we needed and very clean and appealing. The only small issues we had was that there seemed to be an odd smell throughout the hall outside our room. It did not affect the actual room and may have been a temporary issue while we stayed for one night. Also, we opted for a room with a view of the square which was very nice until the evening when it became a bit noisy, not terrible however. The largest issue we had was the smell of smoke that seemed to seep into the room from either the street or the bar below our room. This is understandable as smoking is prevalent in Europe and hard to avoid. We just prefer not to have to smell it during our sleep. With that said I would stay here again as the staff was so accommodating, the breakfast was excellent, and the facility is beautiful.
for Everyoneby A verified traveler from atlanta
Beautiful hotel in a amazing locationPosted Apr 14, 2015
Florence is the cradle of the renasaince and this hotel takes you back in time with today's comfort. Great location, close to the train station and walking distance of all this beautiful city's amazing sites.
for Everyoneby A verified traveler from Marseille
Hôtel très bien situé et très agréablePosted Apr 8, 2015
Pros: la déco
Location: santa Maria Novella
Séjour en Avril. Ville très agréable. il vaut mieux réserver à l'avance pour les musées.
for Everyoneby A verified traveler
Excellent family hotel in a perfect location!Posted Apr 4, 2015
We stayed for two nights at this hotel. They provided us two connected rooms. Very spacious rooms, bathrooms were very good. Breakfast was awesome and staff were very courteous. Will recommend this hotel to anyone
for Couplesby A verified traveler
Posted Apr 3, 2015 on Hotels
for Everyoneby A verified traveler
fantastic hotelPosted Mar 31, 2015
nice location, services and stuffs were friendly. strong recommended to book this hotel
for Couplesby Mun from Perth, Australia
Good service & locationPosted Mar 31, 2015 on Hotels
Good service & location. Hotel need to have a larger sign cause it is very difficult to find for a non italian speaking person.