GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Superior room
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Superior room with view
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Family Room
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Junior Suite
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Guests enjoy a complimentary buffet breakfast each morning in the breakfast room and a rooftop terrace bar with a selection of cognacs, cigars, light meals, and snacks in the Napoleon Suite. Hotel Santa Maria Novella offers a fitness room and sauna.
The hotel offers a complimentary Internet point and small meeting room. Multilingual staff at the 24-hour front desk and concierge desk can offer tour advice and restaurant recommendations. Onsite parking is available (surcharge).
Rooms
Air-conditioned guestrooms at Hotel Santa Maria Novella are individually decorated with antique Italian furnishings and wood floors and many offer views of the piazza or street. LCD televisions come with satellite channels. Complimentary wireless and wired high-speed Internet access is provided.
Marble bathrooms feature bathtubs or showers, hair dryers, vanity mirrors, phones, and heated towel racks. Rooms also include minibars and coffee/tea makers. In-room safes and direct-dial phones are provided.
Room Amenities
Dining
Guests are offered a complimentary buffet breakfast.
Room service during limited hours is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Santa Maria Novella
of guests recommend
out of 41 reviews
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Showing 1 - 10 results (of 41) · See more Hotel Santa Maria Novella reviews
“Florence's cleanest and most pleasant hotel.”
If you don't mind an old style hotel, you would love this one which is centrally located and close to all the shopping and is a walking distance from the the train station. The hotel is super clean and has pleasant and friendly staff. The bed is comfortable and has clean linens that smell good. Plenty of towels and everything that one would need in a bathroom. It would definitely be my first choice if I were to go back to Florence,
“Would stay here again!”
From the moment we walked in, the staff made us feel at home. The location is fabulous ... close to the train station but also within easy walking distance of the sights in Florence. Our room was lovely and an exceptional value ... and the staff was very helpful in giving us dinner recommendations and allowing us to store our luggage until our train left. We could not have asked for anything more! I would recommend this hotel and plan to stay here on my return visit to Florence.
“Feel like royalty”
This was the most exquisite hotel in Florence. The full breakfast was included in our rate and the breakfast room was beautiful and the staff more than attentive. They even offered to pack us a breakfast for one of our early days out for a tour. Restaurant recommendations were perfect. We loved it ... easy to walk to all the sites and shopping as well as places to eat. Highly recommend it!
“Friendly staff pretty rooms”
Marble bathrooms. Pretty room. Brought us extra pillows we requested. Easy walking distance to all tourist sites.
“What a great experience”
The room was very nice and well maintained. The staff was especially friendly and very helpful.
“Hotel SMN Review”
Excellent location, especially for those travelers arriving by train.
“Best stay of our trip”
The hotel is ideally located, the style and decor were great. The service was awesome, and the free bikes for riding the ramparts were the clincher. Best hotel of the trip!
“Great location - great staff.”
We stayed at the Santa Maria Novella prior to and after a biking trip through Tuscany. The staff was welcoming and our room was just beautiful. The hotel is beautiful and our room was comfortable and wonderful to come back to after a day of touring through Florence. The breakfast room is lovely, wait staff attentive. We got a great recommendation for dinner (with reservation) from the front desk.
“Fun in Florence”
I found this hotel by reading reviews on Expedia. I took my daughters and we had a wonderful stay. They were very helpful when one of my daughters lost her cell phone in a tour car in contacting the service and getting it back for us. The location is great for walking to various restaurants and the Domo and other historical sights. The breakfast in the morning was delicious and a good variety. I would stay here again. Staff very friendly and helpful.
“Exceeded my expectations!!!”
This hotel exceeded my expectations! The quality and cleanliness of the room were great - actually very luxurious for a 4 star hotel. Except for the the clerk that tended to the front desk our last night, the rest of the hotel staff was very helpful and friendly. The breakfast was unbeatable! The location was superb - only a couple of blocks from "Il Duomo" (one of Florence's main attractions.) We loved our experience in this hotel and would definitely stay here again (definitely recommend it.)
Showing 1 - 10 results (of 41) · See more Hotel Santa Maria Novella reviews
Piazza Santa Maria Novella 1 Florence, 50123 Italy
Nearby Points of Interest
Location Highlights
The preferred airport for Hotel Santa Maria Novella is Florence (FLR-Peretola) - 5.1 km / 3.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Santa Maria Novella, Florence, Italy: Santa Maria Novella Station is the main train station in Florence, with high-speed rail connections to Rome and Bologna. The station is in central Florence, situated near local landmarks like the Arno River, Santa Maria Novella, and Giardini della Fortezza.
Piazza Santa Maria Novella 1 Florence, 50123 Italy
