Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marietta

Great location.

Posted Jun 25, 2015
Room was great, good breakfast and great staff. Plaza full of life but not out of control.
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Great hotel and great location

Posted Jun 22, 2015
It was a great place to stay and I would definitely stay there again. We did have some problems staying connected to the internet but other than that it great. Rooms were very nice and clean. The hotel staff was extremely helpful in whatever we needed. Thanks for making our stay in Florence a great experience!
5 out of 5
Recommended
for Couples
by A verified traveler from Wigan

Great choice of hotel

Posted Jun 14, 2015
Pros: Spotless hotel with good breakfast and excellent service. The view from our balcony (Room 208)
Cons: More obvious signage on the hotel. The small sign by the door was hidden by a shrub.
Location: The location is perfect for the transport hub an all the sights are within 15 minutes walk
A lovely base for a short break with plenty to see and do within easy reach of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from HK

Enjoy the stay

Posted Jun 10, 2015
We arrived Florence at 6am and the staff was very helpful in helping us to print out the reserved ticket to the museum. The hotel is located near train and bus station and can walk to all tourist site comfortably. Complementary bottle water was provided which is very nice. Spacious room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Georgia

European Splendor

Posted Jun 10, 2015
Pros: Location, Staff, room appointments and size
Beautiful boutique hotel near the train station. Location is excellent. Roomy rooms and well appointed. Fantastic service to meet all requirements.
5 out of 5
Recommended
for Couples
by A verified traveler from Birmingham UK

Excellent location

Posted Jun 6, 2015
Pros: Cleanliness ..and well trained staff.
Cons: Maybe tourist leaflets should be provided/on display without having to ask the staff.
Location: Right in the middle of old town of Florence!
From our windows, we have a fantastic view of Santa Maria Novella. Very happy with our stay and strongly recommended for those who love visiting the old town of Florence....5 mins walk to Duomo and train station. Room is very clean and linen is fresh laundry ...
5 out of 5
Recommended
for Everyone
by A verified traveler

Florence

Posted May 31, 2015
Beautiful luxury Hotel. Super clean rooms with beautiful decor. Close to most attractions. Friendly, helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Florence Vacation

Posted May 25, 2015
Pros: Beautiful room, centrally located. Immaculately clean
Cons: The layout of the hotel is a bit confusing with three elevators and some steps. Better signage would be helpful.
Location: Central Florence with great shopping, and sightseeing near by.
The hotel is a short (5 min) walk from the train station and is centrally located in Florence. We found it to be a great hotel. Beautiful room with friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Barcelona

Es un hotel muy bonito y el desayuno excelente

Posted May 4, 2015
Location: La ubicación es inmejorable está muy centrico.
Las fotos que aparecen en la página web no engañan, reflejan como es en realidad, ya que muchas veces nos hemos llevado sorpresas nada agradables. Esta vez hemos estado muy bien, cómodos y el personal es muy atento y agradable.
3 out of 5
Recommended
for Couples
by A verified traveler from mexico city

Excellent location, 1 block from train station!

Posted Apr 22, 2015
Pros: Location and price
Cons: The options for breakfast.
Location: Santa Maria Novela museum, the Duomo and Piazza de la Republica. Walking distance from the train station, literally one block.
The hotel rooms are lovely and it was very quiet and comfortable. In one of the main squares in Florence, and of the larger museums.