Ratings based on 584 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Beautiful hotel, nice location

Posted Apr 14, 2015
Pros: Location, facility appearance and excellent staff
Location: Close to train and easy to walk to all major sights. Many wonderful restaurants within the area.
This hotel is located within a bustling square with much to look at and only a few blocks from the train station. The facility is very nice and the staff is excellent and very accommodating. Our room was wonderful with everything we needed and very clean and appealing. The only small issues we had was that there seemed to be an odd smell throughout the hall outside our room. It did not affect the actual room and may have been a temporary issue while we stayed for one night. Also, we opted for a room with a view of the square which was very nice until the evening when it became a bit noisy, not terrible however. The largest issue we had was the smell of smoke that seemed to seep into the room from either the street or the bar below our room. This is understandable as smoking is prevalent in Europe and hard to avoid. We just prefer not to have to smell it during our sleep. With that said I would stay here again as the staff was so accommodating, the breakfast was excellent, and the facility is beautiful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta

Beautiful hotel in a amazing location

Posted Apr 14, 2015
Florence is the cradle of the renasaince and this hotel takes you back in time with today's comfort. Great location, close to the train station and walking distance of all this beautiful city's amazing sites.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Marseille

Hôtel très bien situé et très agréable

Posted Apr 8, 2015
Pros: la déco
Cons: néant
Location: santa Maria Novella
Séjour en Avril. Ville très agréable. il vaut mieux réserver à l'avance pour les musées.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent family hotel in a perfect location!

Posted Apr 4, 2015
We stayed for two nights at this hotel. They provided us two connected rooms. Very spacious rooms, bathrooms were very good. Breakfast was awesome and staff were very courteous. Will recommend this hotel to anyone
5 out of 5
Recommended
for Everyone
by A verified traveler

fantastic hotel

Posted Mar 31, 2015
nice location, services and stuffs were friendly. strong recommended to book this hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CHIBA JAPAN

大変快適でした

Posted Mar 29, 2015
Pros: 景色が望めない裏側の方が価格が安く、自動車やバイクの騒音もほとんどないため、かえってくつろげました
Cons: 階段、エレベーターがやや複雑で初日は少し迷ったりしました
Location: サンタ マリア ノヴェッラ教会の前です フィレンツェ市街中央部分は歩いて観光できますね
フィレンツェ サンタ マリア ノヴェッラ駅に近く、古い建物を改装した雰囲気のある上品なホテル 共用部も部屋も清潔でよかったです 朝食バイキングは特によかったのですが、朝からおなか一杯になってしまうおかげでお昼は軽く済ませてしまうほどでした スタッフの応対も素晴らしく、お勧めです 価格相応か、それ以上の好印象でした
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamburg

Tolle Lage!

Posted Mar 26, 2015
Location: Schönes kleines Hotel. Wir hatten ein Zimmer mit Blick direkt auf den Platz vor der Kathedrale.
Guter Ausgangspunkt für alle Sehenswürdigkeiten! Sehr zentral gelegen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel I have ever stayed in!

Posted Mar 25, 2015
Pros: Everything.
There are not enough words to describe the perfection of this hotel. Do yourself a favor a book your stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
Great location and you can park your car. Easy walk to Duomo and other historical areas. Staff was were accommodating and answered all our questions. Close to many eating areas.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom HARLINGEN TEXAS

BEST HOTEL STAY AND A WONDERFUL EXPERIENCE

Posted Mar 23, 2015
Pros: THE PEACE AND QUIET! CLOSE TO EVERYTHING! WALKING DISTANCE TO EVERYWHERE
Cons: SOMETHING VERY SMALL, LIKE AN IRON AND IRONING BOARD
Location: GREAT LOCATION TO EVERY THING AND EVERYWHERE YOU WANT TO GO.
HOTEL WAS WONDERFUL! STAFF WAS GREAT. THEY WENT ABOVE AND BEYOND OUR EXPECTATION. THE MORNING BREAKFEST WAS FIRST CLASS, ROOMS VERY CLEAN, THE VIEW TO THE PLAZA WAS INCREDABLE. WE RECOMEND THIS HOTEL TO EVERYONE