Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
70% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.2 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful location, fine staff

Posted Nov 3, 2013
The hotel is on the crest of the hill at Fiesole, overlooking Florence. It's a beautiful location and the dining room and breakfast room take full advantage of the view. Our room was clean and comfortable, the food good. The staff was helpful with the usual (transportation, local guidance) but outstanding on a small dispute with a local business. They made two calls and got us reimbursement from the local business. All done with ease and friendliness. This is a grand old hotel, probably from the 19th c, and there is an atmosphere of faded elegance
2 out of 5
by Tony from Sussex, UK

Interesting old villa in hills overlooking Florenc

Posted Sep 24, 2013
Pros: Nice faded atmosphere and easy access to Florence
Cons: The beds!!!! And, indeed, the whole hotel needs an overhaul to warrant its 4 star rating
Location: Florence and easy access to the Chianti region south of Florence
The hotels is in Fiesole which is a village in the hills overlooking Florence thus providing a quiet retreat from the crowds of Florence. The local bus stops right outside the hotel and is only a 10 minute ride into the city centre. The hotel is in an interesting historic villa which must have been magnificent in its heyday. No, sadly it is a bit run down and doesn't warrant its 4 star rating. The breakfast room and terrace is fine and we had a very nice dinner one night overlooking the city. The problems began in our room. We had asked for single beds and the mattresses were so uncomfortable that we slept very badly on both nights. Rock hard and lumpy. The lighting was very dim and the shower a bit grubby. On our first night the restaurant had been taken over for a wedding which was so noisy we closed the window and switched on the air-conditioning. It blew out air but did not cool! The hotel advertises a swimming pool but it is a temporary above ground pool which had collapsed!!
3 out of 5
Recommended
by Stephen from Seattle

Beautiful location and a pool

Posted Jun 25, 2013 on Hotels.com
Everything was great, except that the beds and pillows are horribly uncomfortable. Didn't sleep much due to that.
5 out of 5
Recommended
for Couples
by A verified traveler

Proximity and Access to Florence

Posted May 24, 2013
The staff was very helpful and the hotel very pleasant. Fiesole offers many very good restaurants as well. The town is on a regular bus route so access into Florence is quick. This will be my choice when we return.
3 out of 5
by A verified traveler from Sydney, Australia

Good location but very tired

Posted Apr 18, 2012 on Hotels.com
Great place to stay for visits to Florence but the interior of the room we had was very run down. The pool was covered by a tarpaulin and didn't look to have been in service for quite some time. The Blu Bar (attached to the hotel) not sure if under the same managment but the food there was dire.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 2, 2011 on Hotels.com
4 out of 5
Recommended
by A verified traveler from Dublin

Well Located

Posted Sep 16, 2009 on Hotels.com
This was a really nice hotel in the centre of the town. The staff were very nice and rooms were spacious and clean. Im not sure bout the pool though from the pictures it looked alot nicer.
5 out of 5
Recommended
by A verified traveler from Caterham Surrey

A fabulous Wedding

Posted Aug 12, 2009 on Hotels.com
We stayed at the hotel as a result of attending a wedding over five days....the food was spectacular...we upgraded our room with a balcony and view over florence. The staff were brilliant, the location ideal the only grey area was the hotel bar next door....very expensive compared to the other bars in the square. We shall go back for longer next time.
4 out of 5
Recommended
by A verified traveler from milton keynes

comfortable place to stay

Posted Jul 29, 2009
The only problem was no tea making facilities and no room service before 8.am if you want a drink.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 28, 2009 on Hotels.com