Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from LA


Posted Jul 14, 2014
We loved it here. Large clean rooms. Helpful staff that speaks English well. Will definitely return.
4 out of 5
for Everyone
by S from London

A hidden gem

Posted Jun 29, 2014
A family run beautiful hotel with all around excellent customer service. Huge, spacious rooms with a 4 star feel. You get Free wifi, and can add on a buffet style breakfast for €8 a day per person which is a bargain and highly recommended. The hotel is a bit out of the way which may be inconvienient for some but if you want a quiet, relaxing visit to Florence away from the hustle and bustle and main tourist areas, then this will be a perfect choice ! Only a 10 min walk to Bobolli Gardens and 25 into Plaza Maria Novella. Easily can hop on the #11 bus which takes you to the city centre in about 8 mins. A taxi will run you about €13 each way. All around lovely experience, would stay here again.
5 out of 5
for Couples
by Robin from Newtown

Quiet villa, fantastic staff

Posted Jun 6, 2014
We stayed here for 3 nights in May. The villa was a bit of a trek from the city centre, but it was worth it. Lovely grounds, really nice room and really quiet. Staff are really friendly and we spent most evenings sitting on the terrace drinking the local wine. The breakfasts are worth having and very reasonable. Wifi was free too. Have already recommended to friends and relatives. If you want to stay somewhere fairly close to centre, but quiet, then this villa is for you.
5 out of 5
for Everyone
by Jack and Vero from San Antonio, TX

Posted May 26, 2014
Pros: Clean, comfortable, elegant but understated. The grounds and actual hotel are beautiful.
Cons: Housekeeping can be a little loud in the mornings while going about their work, but not a major problem. They seem to get into full swing by 9am.
Location: Pitti Palace and Boboli Gardens are minutes away on foot. City center is a 20 minute walk and it is a pleasure to walk through the residential area.
Peaceful, relaxing stay for us in a beautiful residential neighborhood of Florence. Room was cozy, clean and comfortable. Staff was great, pleasant to converse with and made every effort to help make our stay enjoyable. Special shout out to Andrea, Simoné and Chris, who were especially great. For us, it was a pleasure to walk to the city center or take the local bus and escape the hustle and bustle at night. Actually lost five lbs during our vacation which was a plus!
5 out of 5
for Everyone
by Ricardo from Chicago, IL

Great Villa to STAY in florence

Posted Mar 31, 2014
Great place to stay, calm and quite. Close to the bus station, great restaurants within walking distance and the staff was outstanding.
4 out of 5
for Everyone
by terry from England

Florence city break

Posted Mar 27, 2014
Pros: Hotel has lots of character and is located in quiet position just south of River Arno. Staff very helpful.
Cons: Given the spacious rooms it would have been nice to have had an armchair (or two).
Location: Approx. 30 minute walk to city centre or take a no. 11 bus. Also two very good restaurants nearby.
Enjoyed Florence and also visited Siena, Lucca and Pisa.
1 out of 5
by Said from dar es salaam

Nice hotel very far from everything

Posted Jan 4, 2014
Pros: clean and spacious
Cons: if the facilities could work, that will be a big improvement
Location: not an ideal hotel for a tourist, for business people, yes and you have to have a car if you are staying at this hotel
Beautiful hotel accept from facilities. First our telephone in the room was not working, they have heaters that heat your towel to keep them warm but the phone in the room is not working. Internet was not working, and when i ask at the front desk they tell me, all of florence internet is slow and crazy if it works it works if not too bad. And the guy managing the hotel is an IT guy so he has done a good job with the internet facility. So i ask myself, if the guy managing the hotel is an IT guy and internet is not working, how does he running the other facilities??? It was a disappointment to me for sure.
5 out of 5
by Mallory from Chicago

Amazing Hotel with Character and Charm

Posted Dec 4, 2013 on Hotels.com
We had a wonderful stay at Hotel Villa Betania. I found the value to be unbelievable and felt like we hit the jackpot staying here. Not only is the hotel itself absolutely beautiful, but the staff was extremely helpful and accommodating. I highly recommend saying here. A huge additional plus for us was that there was plenty of free parking on site, unlike any of the other hotels in the downtown Florence area. It was very easy to walk downtown as well as jump in the car for day trips.
5 out of 5
for Everyone
by Jacky from Cornwall

Quieter location

Posted Nov 9, 2013
Pros: Everything
Cons: Nothing
Really enjoyed the stay, friendly staff, comfortable room, good sized room, excellent breakfast. About half an hours walk from the very centre of Florence but there is a regular bus service that we did not use. We hired a car for visiting the surrounding areas for which there was ample parking at the hotel & had we stayed nearer to the centre that may have been a problem. Would recommend the hotel!
4 out of 5
for Couples
by chandra from usa

nice hotel beautiful setting

Posted Nov 5, 2013
Pros: located close to the city's main attractions
Location: lots of places to eat within 15 minutes of walk
very friendly and helpful staff. nice queite location