Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
2.0 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
the description of this place is a total liePosted Oct 4, 2012 on Hotels.com
I was put in the room without bathroom whereas I paid for an en-suite. They kept saying "we dont have one" without apologising me first, looking at me like "what can I do about it?". They also forced me to pay without me totally convinced about the situation saying "I need to do my job. You pay or go". And they added extra to the price saying "its tourist tax in florence which every visitor needs to pay". but it wasnt stated on my confirmation email through this website. Its B&B even though it doesnt say it anywhere on the website, there is no one apart from your check-in time. The kitchen is not stocked very well for breakfast and no one there to serve either. there were hardly anything. and its far from the central. I hated every minute of my stay. It totally ruined my vacation.
for Studentsby A verified traveler
good for studentsPosted Jul 30, 2012
Pros: quiet residential area, good supermarket close
it is not a hotel but a room in an appartment so no staff, zour on zour own
for Everyoneby FlashBud
reviewPosted Jun 9, 2012
Pros: Have a large kitchen. Free WiFi.
Cons: No breakfast provided. Have to call the staff when checked in.
clean and large room. The staff is helpful. Have a large kitchen. Free WiFi. No breakfast provided. Have to call the staff when checked in.