Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Familiesby Sandi from Albany, West Australia
Budget accommodation close to everythingPosted Jun 28, 2014
Pros: Friendly service
Cons: Perhaps checking the rooms a bit more often to ensure everything is there/working? (We did not have a plug for the sink).
Location: Heaps of markets in the streets nearby & lots of variety in the meals - supermarket very handy with the apartment :)
Had some hiccups with our room (new air-con being installed & subsequent loss of hot water), but the staff were great and gave us a discount for our patience. Bit of a hard slug up the stairs if you have big suitcases, but value for money if you're only interested in the sights. Great communication beforehand & late check-in instructions make this an extremely accommodating place to stay. Would recommend to friends!
Recommendedby P. Ng from Australia
Posted May 22, 2014 on Hotels.com
Very satisfied with this hotel and its owner, Serena. She was kind, understanding and flexible with my check-in. Room and facilities were clean and tidy. Good surrounding neighbourhood with lots of restaurants and amenities nearby. Best be equipped with a GPS to find this hotel as there is no sign or an elevator for your huge luggage. Otherwise, everyone would find their stay here throughly enjoyable in Florence.