Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from SCOTLAND

A creditable hotel but in the wrong place

Posted Jul 23, 2014
Pros: Excellent cleanliness, great range of food at breakfast apart from our last day
Cons: For some reason on our last day , the breakfast room was packed and there was a lack of staff to cater for them leaving a shortage of food/cutlery.
Location: The location is the only real downside,situated a long way away from tourist attractions and having to walk through gloomy streets to get to them .
Main tourist attractions are so busy and queues ,even the fast lane ones are massive, we could not be bothered. Restaurants generally are very expensive for just the basic menu and staff lack the traditional Italian flair,which we have experienced in many other Italian cities. City hop on hop off bus tours are very good as they cover three routes for the price of one ticket. The Piazza,s could do with some livening up Bus trip was Cinque Terra was poor,two hour journey to get to the first village with nothing really to see and then coming home in the rush hour. We really enjoyed the bike tour to the vine yard even though the temperatures reached 35 degrees, big challenge up three hills,not for the faint hearted in that heat. Sienna is a must and a climb up the tower for a breath taking view of what seemed to be the whole of Italy . Hotel not for families,students or elderly.
5 out of 5
Recommended
for Families
by A verified traveler from Canada, Torornto

Nice and clean hotel in the centre of city

Posted Jul 22, 2014
Pros: Nice staff, clean room, good breakfast
Cons: We were only two nights in this hotel, and service was good for us
Location: Location of this hotel is good. There is a lot of interesting places around it
Service in the hotel was good. We were the first time in Italy and only two nights in this hotel.
5 out of 5
Recommended
for Couples
by A verified traveler from istanbul

nice 4 star hotel

Posted Jul 21, 2014
Pros: our room was big ,clean and comfortable and breakfast was good
Location: it's a bit outside city center (10 min walking distance to stazione alemanni) but there's a busstop and tram station 100 meters away from the hotel
Me and my wife stayed 3 nights .ıt was a very pleasing experience for us . room was clean and comfortable. breakfast was fine.the only downside is it's a bit outside city center (10 min walking distance to stazione alemanni) but there's a busstop and tram station 100 meters away from the hotel so distance was not a problem.
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Lovely Hotel

Posted Jul 15, 2014
It's just a twenty minute walk from the city center and it's an absolutely gorgeous hotel--definitely very old school, but I liked it. The staff was friendly and they had a bar in the hotel for a late night glass of wine.
5 out of 5
by A verified traveler

Great hotel for Florence

Posted Jul 5, 2014
Pros: The outdoor lounge area.
Cons: It would be great if they had bikes for their guests since it is about a half a mike from the center of Florence.
Location: Lots of local restaurants and art galleries.
We loved NH and would definitely stay there again. Great rooms and big bathrooms. Loved the staff. It was quite a walk to the center of Florence.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice Hotel

Posted Jun 26, 2014
Pros: Locality;
Cons: The Bathroom & the lift.
Location: Excellent loaction, as noted above.
The Hotel is very clean, quite, and well run. It is loceted within walking distance of the Town Cenrtre, and very close to the river.
4 out of 5
Recommended
for Everyone
by Kevin from Halifax, NS Canada

Dated but still nice

Posted Jun 12, 2014
Pros: The free breakfast was very nice.
Cons: Update some of the amenities
Location: Its Florence - enough said.
Good experience. Staff were friendly. As stated, rooms are a bit dated. TV's are old but it was still a great place to stay. We liked the fact its a 2 minute walk to the river. It was a great walk there away from traffic and tourists.
5 out of 5
Recommended
for Everyone
by Bernie from Manchester

Classical Interior

Posted Jun 12, 2014
Hotel staff were very helpful and friendly always wirh a smile and a genuine desire to help. Rooms were clean and we were upgraded on arrival. Lots of period furniture which set the scene for this most classical of cities. Breakfast was superb and the coffee way too tasty!! No negatives. Really enjoyed our stay. Would stay here again in a heartbeat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, close to the downtown

Posted Jun 7, 2014
Great building in antique stile. Big room, very comfortable.
5 out of 5
Recommended
for Everyone
by d from Sydney, Australia

A pleasant, comfortable and elegant hotel.

Posted May 22, 2014
Pros: We enjoyed the hotel's old worldly charm, the comfortable, clean room and the helpful staff.
Cons: No improvement needed.
Location: A bit of walking is needed to get to places of interest, but the taxi rides to such places is not exorbitant or difficult to take.
We found the hotel to be friendly, comfortable, clean and charmingly old worldly. The staff were pleasant and helpful and the restaurant offered very satisfactory breakfasts and dinners. Tony on the front desk was must helpful with directions and Giussepe in the hotel's restaurant was a most gracious and friendly maitre'd.