Ratings based on 365 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ashby de la Zouch, Leicestershire

Great hotel in fantastic location.

Posted Oct 25, 2014
The hotel is located right in the centre of Florence within easy walking distance of all of the main sights. The old building has been renovated really nicely, the bedrooms aren't huge but are very comfortable & have everything you need. The staff are all really friendly & helpful, especially Fabian the bartender. Great breakfast for both choice & quality. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Oct 23, 2014
Pros: Wonderful staff. Very courteous and helpful.
Cons: More space for clothes.
Location: Great central location
Far too short of wardrobe/hanger space. Kitchen staff were great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great central Florence location.

Posted Oct 22, 2014
Rooms comfortable but with little charm of the old building that the hotel occupies.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location

Posted Oct 21, 2014
Many sightseeing places are in walking distance. Hotel staff are very helpful and room is clean and comfortable.
5 out of 5
Recommended
for Families
by A verified traveler

Lovely hotel in fab location

Posted Oct 19, 2014
Pros: Location and friendly staff.
Location: Right in the centre so everything is on your doorstep. The open top bus tours are good and take you out of the city when you have had enough.
Lovely old hotel right in the middle of the city, but quiet as it is pedestrianised. Very comfortable and convenient. Would highly recommend. Breakfast at €20 per person was expensive but very nice. Try and get it in your package.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2014
Our room was wonderful and very well appointed. We were sorry we had to leave
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Perfect hotel in Florence

Posted Oct 3, 2014
Very nice hotel in a perfect location. The staff is awesome, very helpful and on top of everything.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bath UK

Pleasant hotel in center of Florence

Posted Sep 25, 2014
Pros: Staff. Location. Breakfast.
Cons: Given the location in an old building there probably is not much that could be improved. Small double room(s) should be redesignated as single rooms.
Location: All the major attractions of Florence are within a 5 or 10 minute walk. Via Porta Rosa is not heavily trafficked.
Very pleasant and helpful staff. Outstanding breakfast but no restaurant. Double room was actually single in size without adequate closet space. Very clean. No view. Fine bathroom. Television had peculiar on/off control.
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco, ca

Posted Sep 20, 2014
Anne at the front desk saved the day for me... For some reason , I could not access my funds via ATM and I had to call fidelity... Anne graciously allowed me to use their phone when the other staff would not. Great location and big rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Highly recommend

Posted Sep 12, 2014
Pros: Liked everything about this hotel and would stay here again for sure. Also welcome drinks on arrival in the afternoon were a nice touch.
Tasteful decore in a beautiful historic building. Very central location yet on quite narrow street so not noisy at all. Staff were helpful, knowledgeable and friendly.