Ratings based on 600 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

歴史と近代さのマッチしたホテル

Posted Jan 11, 2015
Pros: 観光ポイントやショッピング街に近くて便利。
Cons: 特になし
12世紀の建物で歴史を感じるが、客室は近代的なNHホテルのようにリノベーションされていて快適である。 ホテルのスタップも非常にフレンドリーで予約やお願いに親身に対応してくれてました。
3 out of 5
by A verified traveler

Great central location, but noisy at night

Posted Jan 8, 2015
The hotel itself is great - beautiful building, great reception and nice rooms. The location is very central in Florence, and they take the time at the reception to make sure you know where you are and provide you with all the information you need to explore the city. the rooms in the front of the hotel are however quite noisy at night. There are some bars at a relative distance to the hotel, but the noise echoes through the streets. If you stay there, expect to be waken up when the bars close and expect not to sleep for some time after.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sao Paulo, Brasil

Florença

Posted Jan 6, 2015
Pros: Excelente localização, suite confortável e limpa, decoração e design de muito bom gosto, ambiente tranquilo, ótimo para casais.
Location: Excelente localização próxima do Duomo, da ponte Vecchio e das demais atrações. Tudo a pé!
Maravilhosa experiencia neste hotel. A chegada de carro no entanto não é recomendável. Todos os demais quesitos sano excelentes.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Great place with an incredible staff

Posted Jan 4, 2015
We came in at a pretty slow time, and they immediately upgraded us to a better room, the only reason being that there was no reason for a suite to go unoccupied. Place was great, the front desk staff was helpful with several things we needed during the stay and the bar staff was great too when we had to kill some time in the lobby.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Barcelona

Muy buena ubicación.

Posted Jan 3, 2015
Situado muy cerca de los principales sitios de interés. Personal excelente. Muy pobre el desayuno. Habitaciones amplias y completas. No existen salones para leer, descansar, ver TV, en grupo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel and staff

Posted Dec 22, 2014
We will definitely stay here again. The staff were wonderful, we were given room upgrades and late check outs, the hotel was spotless, all in all we had a wonderful stay. The hotel is perfectly situated for exploring Florence, however it is the professionalism and kindness of the staff that made our stay so special.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superbe hôtel en plein centre

Posted Dec 21, 2014
Pros: Le cadre de cet ancien palais, la sobriété et le confort des chambres. Le très beau et bon buffet de petit déjeuner..
Location: En plein centre du Florence historique
Ancien palais récemment rénové en plein centre de Florence. Chambres modernes et très bien équipées. Personnel accueillant et très serviable.
5 out of 5
Recommended
for Couples
by A verified travelerfrom London

Very central hotel. Efficient and friendly staff.

Posted Dec 12, 2014
Pros: Location
Cons: Water pressure in the shower was a little low. The room was a bit hot at night
Location: Very central location. All main sightseeing things near by
The hotel is absolutely in the centre of the main historic centre of Florence. Everywhere is within a short walk, and perhaps 25 mins to either David or the Boboli Gardens. We only slept and washed at the hotel, but it was comfortable, the staff friendly and efficient. Everything you need for a City Break
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamburg

Stilvoll und zentral

Posted Dec 3, 2014
Pros: Lage und Stil.
Cons: Seifenspender
Location: Im Zentrum. Alles ist sehr schnell erreichbar.
Das Hotel ist optimal gelegen. Das Haus ist sehr geschmackvoll und hat meinen Erwartungen voll entsprochen. Ich wurde sehr nett empfangen und das Personal war sehr aufmerksam. Als besonders gastfreundlich habe ich die Freigetränke für einige Stunden am Nachmittag in der Lobby und - als Teilnehmer des Marathons - das Marathonbuffet empfunden. Das Zimmer war sauber und auch mit Geschmack eingerichtet, allerdings recht klein. Etwas gestört hat der blinkende Rauchmelder in der Nacht. Ein Seifenspender statt der rutschigen Seifenstücke wäre schön gewesen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Japon

中世の城のような内装を保存している快適なホテル

Posted Dec 2, 2014
Pros: 立地 内装
Cons: 歯ブラシ 髭剃りもアメニティにして欲しい
Location: シニョーリア広場 デウオモ ウフィテイ美術館 トルナブオーニ通り
内装はフロントはじめ中世のような内装を残しつつ部屋やその他の施設は近代的になっており快適に過ごせました 立地もシニョーリア広場やデウオモにも近く観光、買い物には最適でした ホテルのスタッフも対応が親切でした 昼には無料でコーヒーなどをロビーで提供いました