Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Highly recommend

Posted Sep 12, 2014
Pros: Liked everything about this hotel and would stay here again for sure. Also welcome drinks on arrival in the afternoon were a nice touch.
Tasteful decore in a beautiful historic building. Very central location yet on quite narrow street so not noisy at all. Staff were helpful, knowledgeable and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Wonderful historic hotel in a fantastic location!

Posted Sep 10, 2014
The hotel was beautiful. Staff was courteous and helpful. Centrally located and beautifully maintained. We got a complimentary upgrade to a suite which was huge! The breakfast buffet had a wide variety of selections from eggs to pastries. We can't say enough great things about this hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from KY, USA

Elegant hotel in a great location!

Posted Sep 7, 2014
My husband and I had a lovely two night stay in a standard room. While the room was small, it had everything we needed plus very tall ceilings, comfy bed, and fabulous bathroom! It was in a prime location close to shopping, restaurants, and main attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Close to everything

Posted Sep 7, 2014
Staff very helpful. Great location. Don't like air conditioning going off in room when you leave. Hot when you come in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasantly surprised

Posted Sep 6, 2014
Pros: the staff, decoration, breakfast and the room
Cons: Staff knowledge on the city's restaurants. Not all recommendatipns were excellent.
Location: excellent
Staff was very welcoming the minute you dtep to the reception. I interacted with Valentina ana Anna at reception who were eager and proactive to recommend the city sites and the best restaurants. Also Fabian who is the barman was also very helpful and friendly. The room was very spacious, clean and well designed and decorated. Breakfast was also very good and the hotel location is spectacular.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in Florence!

Posted Aug 30, 2014
Excellent hotel in Florence, if you catch the best rates..! Great location, great staff, comfortable beds! and coffee maker in rooms.. ahh...
5 out of 5
Recommended
for Couples
by A verified traveler from lincs. uk

Great hotel in centre of old city

Posted Aug 25, 2014
We have stayed here before in a normal room but opted for a suite this time. Everything was great but a bath as well as a shower would of been great. This is not a negative on the hotel more of a personal taste. Will be staying here again. Breakfast is fantastic!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Aug 24, 2014
Pros: Everything was great!!
Location: It's central Florence, so there is loads of site seeing to do.
Great Hotel. The location was very central. The rooms were large, and really well presented. The hotel contains lots of antiques and artwork, you feel like you're in a museum. The staff are very polite and helpful. The breakfast was very good too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Location!

Posted Aug 18, 2014
Pros: Location, Location, Location. Very clean and comfortable.
Cons: Maybe complimentary breakfast!
Location: Great shopping, restaurant and within walking distance to all the major attractions and shopping. Would definitely stay there again!
Close to all the major sites and very comfortable. The staff was wonderful and very helpful to assist with directions and recommendations.
5 out of 5
Recommended
for Couples
by A verified traveler from USA

Lovely hotel, central yo everything!

Posted Aug 10, 2014
Cons: Bigger room. More storage.
Location: Hotel is beautiful. Staff, exceptionally friendly, especially Fabien, the bar waiter! Room (delux) was quaint, quite small, but lovely and clean. Room
Hotel is beautiful. Staff, exceptionally friendly, especially Fabien, the bar waiter! Room (delux) was quaint, quite small, but lovely and clean. Room also had an excellent coffee maker. Result. Loads of beautiful winding streets, outstanding architecture and loads of fab caf├ęs and resturants all within seconds of the hotel. Thoroughly recommend this hotel!