Ratings based on 699 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from beverley

Loved it

Posted Jul 6, 2015
Loved it Historic Elegant with modern slant Staff excellent, very smart, helpful and friendly Right in the middle of things Very florentine
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 29, 2015
Très bon hotel calme et plein centre , bon petit déjeuner, personnelle à l'écoute et proffetionell
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh, Scotland

Beautiful central hotel....

Posted Jun 16, 2015
Pros: Spotlessly clean, friendly helpful staff, excellent room service, fresh coffee machine in room.
Location: Very central, close to the Ponte Vecchio, lots of restaurants around and excellent shopping on your doorstep!
The hotel has lots of quirky features.... stained glass windows and doors with frescos on the walls of some rooms, lovely old shabby-chic furnishings but with a modern twist. We were in room 510 and since we had requested a (quiet) room to the back of the hotel didn't expect a 'room with a view' however, on opening the wooden shutters were delighted to find we had a great view over the surrounding red tiled rooftops dotted with flowerpots and a church spire in the distance! All in all a great experience and would definitely recommend the NH Collection Firenze, Porta Rossa!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, California

Posted Jun 2, 2015
Updated hotel in city central. My wife and I spent two days in Florence and we were able to walk to all the major attractions and restaurants without needing public transportation. Also located within a 10 minute taxi ride from the train station. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler from Motilla Cuenca

Posted Jun 1, 2015
Buen hotel. Me mejoraron la habitación contratada. Tenía contratada una suite junior y me dieron otra mejor por el mismo precio
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel, close to tourist attractions.

Posted May 27, 2015
Pros: Location
Cons: Nothing, really.
Location: Google this information
Best part was the helpful staff. Room was clean, and coffee machine provided.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Upgraded to Presidential Suite

Posted May 24, 2015
We arrived at the hotel early due to train schedule so we thought we would drop off our luggage with the staff and explore around until our room was ready. They told us for 50 euro/day we could get the presidential suite because it was clean and ready! It was in their tower which was 4 levels with panoramic views of Florence at the top! It was amazing and the location is perfect. It's close to all major landmarks and the street is quiet! WONDERFUL!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the center of historic florence.

Posted May 23, 2015
The stay was nice, enjoyed the 16th century building with 21st century upgrades. The location is perfect placed in walking distance between significant sites in florence, less than ten minutes walk to train station, galleries, and the cathedral.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cedar Park, Texas

Perfect Florence hotel!

Posted May 4, 2015
This is an incredible hotel! The location is excellent (walking distance from the Florence train station, as well as all the major museums and tourist attractions in Florence). The staff is extremely helpful and courteous to first time American visitors. The lobby is beautiful, the breakfast is delicious (they even have gluten free options), and the rooms are clean and comfortable. The historical building is charming - Exactly what a traveler wants when visiting Florence! I would stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Zeeland

dichtbij het station, alles op loopafstand te doen

Posted May 3, 2015
Pros: de centrale ligging, ontbijt en dat alles netjes was en in goede staat.
Cons: 1) een duidelijk omschrijving van de looproute van het station naar het hotel 2) en minimaal 1 Nederlandstalig televisiestation
Location: In de straat die achter het hotel ligt, hebben we voor een hele prettige prijs smakelijk geluncht en gedineerd. (Hostaria il Desco )
zowel mijn echtgenoot als ik zelf waren heel tevreden, het ontbijt was goed verzorgd, het personeel uiterst behulpzaam en vriendelijk. Het verblijf is niet goedkoop, maar als we ooit terug zouden gaan naar Florence, komen we daar zeker weer terug.