Ratings based on 608 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to the main attractions.

Posted Feb 28, 2015
The only thing that was not appreciated was that we would here loud banging noises during the night. We stayed on the first floor and never did figure out where these noises were coming from.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Barcelona

Well located hotel

Posted Feb 23, 2015
Pros: Location
Small rooms, internet patchy, but well located and pretty hotel with good service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Zürich

Hotel in bester Lage

Posted Jan 27, 2015
Pros: Service, Lage und der Stil des Hotels
Cons: wüsste nicht was...
Location: Das Hotel liegt zentral. Zwei Ecken weiter ist der Dom, die Uffizien, die Ponte Veccio sind in ca. 8 min. erreichbar.
Wir waren 3 Tage im Porta Rossa. Das Hotel ist perfekt gelegen und alle Sehenswürdigkeiten sind in max. 10 min. Fussmarsch erreichbar. Der Dom ist um die Ecke, sowie die angesagtesten Einkaufsstrassen und Cafés.Der Arno und die nächste Brücke zum (angesagten) Quartier auf der anderen Seite ist unmittelbar hinter dem Hotel. Das Hotelteam ist spitze und sehr hilfsbereit. Selten so einen Service erlebt! Auf dem Zimmer gab es kostenlos Wasserflaschen, Tee und Kaffee.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

歴史と近代さのマッチしたホテル

Posted Jan 11, 2015
Pros: 観光ポイントやショッピング街に近くて便利。
Cons: 特になし
12世紀の建物で歴史を感じるが、客室は近代的なNHホテルのようにリノベーションされていて快適である。 ホテルのスタップも非常にフレンドリーで予約やお願いに親身に対応してくれてました。
3 out of 5
by A verified traveler

Great central location, but noisy at night

Posted Jan 8, 2015
The hotel itself is great - beautiful building, great reception and nice rooms. The location is very central in Florence, and they take the time at the reception to make sure you know where you are and provide you with all the information you need to explore the city. the rooms in the front of the hotel are however quite noisy at night. There are some bars at a relative distance to the hotel, but the noise echoes through the streets. If you stay there, expect to be waken up when the bars close and expect not to sleep for some time after.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sao Paulo, Brasil

Florença

Posted Jan 6, 2015
Pros: Excelente localização, suite confortável e limpa, decoração e design de muito bom gosto, ambiente tranquilo, ótimo para casais.
Location: Excelente localização próxima do Duomo, da ponte Vecchio e das demais atrações. Tudo a pé!
Maravilhosa experiencia neste hotel. A chegada de carro no entanto não é recomendável. Todos os demais quesitos sano excelentes.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Great place with an incredible staff

Posted Jan 4, 2015
We came in at a pretty slow time, and they immediately upgraded us to a better room, the only reason being that there was no reason for a suite to go unoccupied. Place was great, the front desk staff was helpful with several things we needed during the stay and the bar staff was great too when we had to kill some time in the lobby.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Barcelona

Muy buena ubicación.

Posted Jan 3, 2015
Situado muy cerca de los principales sitios de interés. Personal excelente. Muy pobre el desayuno. Habitaciones amplias y completas. No existen salones para leer, descansar, ver TV, en grupo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel and staff

Posted Dec 22, 2014
We will definitely stay here again. The staff were wonderful, we were given room upgrades and late check outs, the hotel was spotless, all in all we had a wonderful stay. The hotel is perfectly situated for exploring Florence, however it is the professionalism and kindness of the staff that made our stay so special.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superbe hôtel en plein centre

Posted Dec 21, 2014
Pros: Le cadre de cet ancien palais, la sobriété et le confort des chambres. Le très beau et bon buffet de petit déjeuner..
Location: En plein centre du Florence historique
Ancien palais récemment rénové en plein centre de Florence. Chambres modernes et très bien équipées. Personnel accueillant et très serviable.