Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

The hotel is very nice and cosy.

Posted Jul 30, 2015
Pros: The quiet and serene location. Plus the accessibility of many other locations within walking distance.
Cons: Tea materials to be available in the rooms.
Location: Quiet and serene location. A recreational park and several good restaurants are around. You can also a walk along the Arno river.
The hotel is located within walking distance to the city centre and other centres of attraction. The hotel staff were very helpful and the breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

city break

Posted Jul 27, 2015
Pros: comfortable and clean
Location: too far from centre of town, although there are buses and trams nearby. 15 to 20 minute walk.
on arrival at 3.00pm room not ready had to wait 40 minutes. first night was extremely noisy due to proximity to a theatre which hosted some kind of rock festival, the booming of the music went on til 5.00am. next day asked for a room at rear of hotel. Staff were very understanding and moved us to another room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pricey but OK

Posted Jul 27, 2015
Very slow service. Late to check us in. Late to allow access to breakfast, but a pretty good breakfast buffet. Close to tram stop.
3 out of 5
by A verified traveler from tokyo

中心部へのアクセスに注意

Posted Jul 23, 2015
設備、スタッフ等は全く問題なし。 部屋は清潔に清掃されている。 スタッフは親切で、いつもニコニコして、タクシーを呼んでくれたし、日本への絵はがき発送も代行してくれました。 朝食は決して豪華ではありませんが、充分満足できるレベル。 難点は、立地のみ。観光するにあたり、中心部までタクシーで行くには近すぎ、歩くには遠すぎました。(ウフィツィ美術館まで徒歩だと30分では着きません。) トラムやバスを上手に使える旅行者にはお薦め。交通手段がタクシーしかない方には別のホテルをお勧めします。私は後者でした。
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice Hotel

Posted Jul 20, 2015
Pros: Its location
Cons: The restaurant manager's attitude to his staff. It was unpleasant to witness him berating them, when up to his arrival they were doing a good job.
Location: It's close enough to the centre of Florence to walk in 2-3 times a day if you wanted to. Florence is packed with sites and places of interest.
A lovely hotel, ideally located for a most pleasant walk beside the River Arno into the heart of Florence, only took 10-15minutes. The Reception staff were very pleasant and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente

Posted Jul 20, 2015
Hotel excelente, apesar de um pouco afastado do centro. Mas é próximo da estação de trem Santa Maria novela. Café da manhã muito bom e equipe atenciosa. Só não tem estacionamento pra quem está de carro.
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

great price and just a quick walk to city Center

Posted Jul 18, 2015
The hotel is very spacious and comfortable. Rooms look just as they do in pictures and clean. The breakfast is excellent and yes it is a bit of a walk to the ponte vechio but is still on the river. We just had one hotel staff in particular that was always rude to everyone and made faces as if we were bothering her. She was not pleasant until we were leaving out the door.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel

Posted Jul 7, 2015
Pros: The peace , the breakfast and the food in general
Cons: For 4 star is perfect
Location: I been only a weekend for a wedding!
Peaceful, a little away from the centre but easy to reach. With 5 euro a day you can get on all the buses and tram, plus the taxi is not expensive and can reach the hotel between four and six minutes. The staff are very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from österreich

Schönes Hotel

Posted Jul 6, 2015
Tolles Hotel am Rande des historischen Zentrums (10-15 Gehminuten) Reichhaltiges Frühstück. Nettes und zuvorkommendes Personal
5 out of 5
Recommended
for Everyone
by A verified traveler from aus Bayern

Hotel mit internationalem Publikum

Posted Jun 8, 2015
Pros: Freundlichkeit, gutes Frühstück, Ruhe
Cons: nein
Location: Am Arno entlang in die Altstadt nicht zu verfehlen
privater Kurzurlaub , Hotel in der richtigen Lage am Ende der Altstadt