Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
78% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice hotel and a good base for visiting Tuscany.

Posted Aug 7, 2014
Location: Florence, Siena, Chianti Region
Nice hotel, room was ok but our tv wouldn't work which isn't the end of the world but it would have been better if it had. Breakfast was basic to say the least. One cup of coffee only, and a poor selection of pastries and bread rolls. Not even any cheese or ham. I've been to Italy a lot and that was poor in comparison. The swimming pool was fantastic. There is an on site restaurant but we didn't use it for evening meals as we went out.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Faultless Hotel

Posted Jul 15, 2014
Pros: The building and grounds were beautiful and the staff were lovely.
Cons: N/a
Location: Wonderful location, easy to get around. The area of Rufina is very nice and peacefull but there are plenty of shops and restaurants to enjoy.
The hotel was amazing, easy to get to from Pisa Airport (via train), beautiful location and really friendly and helpful staff. It was about a 15 walk from the local train station (Rufina) which made it great base for exploring Tuscany, we traveled to Florence frequently (30min train journey and €3.30) and also to Pisa and Sienna. The hotel itself was a beautiful building, the rooms were kept immaculate and were very comfortable, The pool was a good size and surrounded by wonderful views. The grounds are beautiful and filled with flowers, fountains and plenty of shady spaces to sit and relax. The staff were all very accommodating and welcoming. The breakfast is also lovely.
5 out of 5
Recommended
for Everyone
by Vicky from Aberdeeb

Excellent friendly hotel

Posted Jun 4, 2014
Pros: Small friendly hotel in perfect location. Staff and owners could not have done enough for us.
Cons: Air conditioning on end of May / start of June
Location: Location was wonderful if you wanted to get a relaxing break away. Just 5 minutes walk to the local village which had restaurants, shops and bars.
Only disappointing factor was that the air conditioning is only turned on over the summer months.
4 out of 5
Recommended
by T J from North Carolina

A bit out of the way, but that was kind of the poi

Posted May 29, 2013 on Hotels.com
The hotel is situated about 2 KM outside of the town of Rufina. The address of the hotel led me to believe it was in Pontassieve, the next town down the road about 10KM, so, when planning your train stop, get off at Rufina. We walked to the hotel from the train station, but it is a good distance, especially when you have baggage and don't know where you are going. Unfortunately, the girls at the front desk who answered the phone could not speak enough English to give us directiosn so we wandered around for a while, getting broken English instructions along the way until we finally found the Hotel. The check in was pretty easy and fast and the room was comfortale and clean. I never really figured out the A/C, so I'm not sure if it was broken or just my inability to work it properly. I never ate at the restaurant except for breakfast but that was very good. They had a party the night we arrived so the restaurant wasn't open but the food they served at the party was quite good. Overall, we enjoyed out stay there and would probably do it again.
4 out of 5
Recommended
for Couples
by Jonathan from England, UK

Quiet hotel set in the Tuscan countryside

Posted Sep 22, 2012
Pros: Excellent location and friendly staff
Cons: The poor air conditioning
Location: Ideal for trips to Florence
This is a lovely hotel set in the beautiful Tuscan countryside and about 30 mins by car from Florence. There is a small town of Rufina is just down the road and has a train station, shops and restaurants. We stayed here in September so it was very quiet and so is ideally suited to those who desire peace and quiet. The grounds are well maintained with wonderful views of the countryside from the room and the staff are very friendly. The room was of a reasonable standard with a bonus of fridge. We also had some very nice meals in the hotel restraunt. Perhaps the only negative is that the air conditioning in our room did not function very effectively and so we were forced to open the window at night. This meant that the room filled with insects and we were covered in bites for much of our stay. We did ask for it to be turned down but it made no difference and we didn't press the matter further.
4 out of 5
Recommended
for Everyone
by jc from uk

06/ 2012 stay at Pian D'Ercole

Posted Jul 5, 2012
Pros: Location, staff and restaurant
Cons: pool use by non residents perhaps
Location: 30 mins from Florence
I have nothing but praise for this hotel and its staff.If its a quiet and relaxing stay or a base for touring (transport required), the Pian d'Ercole is recommended. Due to documentation error we had to cancel the car hire option and arrived by public transport (Rail) to Rufina. The hotel transport collected us and conveyed us to the resort, and for our away day trips arranged transport to and from the hotel and rail station. The rooms were as described in the brochure and cleaned daily. The restaurant served excellent meals and wines and was served by attentive and friendly staff. The location and surrounding countryside was pleasing to the eye and photogenic. Daily use was made of the swimming pool, which was also available to non residents which made it busy on the Sunday. If its clubs, discos bars and noisy traffic you're after, this is not the place for you. We stayed at this hotel for seven nights, and found it to be totally relaxing and look forward to a return visit (with car hire).
3 out of 5
Recommended
by A verified traveler

Pian D'Ercole Resort

Posted Oct 11, 2011 on Hotels.com
Provided a good option for visitng Florence with a car - free parking, with a train station within walking distance, allowing a 30 minute trip into Florence. Comfortable room. Unfortunately the chef was away sick for the three days we were there, so the restaurant was not available, and not many good reataurant options within a 20 minute drive.
5 out of 5
Recommended
for Couples
by A verified traveler from Victoria Bc Canada

Tuscany experience!!!!

Posted Jun 29, 2010
Wonderful place, the only warning is the how to get there if you're driving and not from the area and don't have a very good GPS. We were lucky to find a wonderful lady in the near town of Rufina, that literally took us al the way there! We followed her car almost to the hotel, if wasn't for her I really don't know. Afterwards the location was exactly what we hopped for in Tuscany, so enchanting... we loved... Patricia & Barry from Victoria BC, Canada
5 out of 5
Recommended
by A verified traveler from Canada

Loved It!!!

Posted Jun 23, 2010
We enjoyed the intimate environment of this unique hotel as well as the beautiful grounds it is situated in. The area is absolutely gorgeous and we enjoyed the wine vineyards. The Pool was perfect and we enjoyed it all to ourselves because the hotel was rather quiet. Rooms are comfortable and full of character. The owner of the hotel even drove us to the train station the day we left, since it was raining (for 5 Euros-which were the best 5 Euros I have ever spent) The Al a carte pasta at the hotels restaurant was delicious and affordable. We loved drinking a bottle of their own wine with dinner!! This hotel is really a hidden charm that is worth seeing
4 out of 5
Recommended
by A verified traveler from Buckinghamshire

Would recommend

Posted Sep 28, 2009
My one piece of advice would be to take a different route to the hotel than we did. Arriving in a thunderstorm on a Sunday night in the dark, we followed the sat nav. Which took us up a tiny Italian moutain road, an uncomfortable experience. If you stay on the SS67 it takes you into Rufina and you can find the hotel from there fairly easily - it's signposted from the town centre. There isn't much to Rufina itself that we found, so went hungry for the first night as we didn't fancy the restaurant. Overall, we had a lovely stay - the staff were helpful and friendly whenever we needed them to be, and it really was only half an hour into Florence.