Ratings based on 1,178 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Chelmsford

Lovely hotel, close to Ponte Vecchio

Posted Jul 24, 2015
Pros: Clean, good sized room and bathroom, lovely helpful staff, great breakfast with lots of choice, very quiet at night despite proximity to busy area.
Cons: Free wifi for whole of stay. Tea/coffee tray in room as standard.
Location: See above. All major Florence attractions well within walking distance.
This was an ideal hotel for a stay in Florence. Just a few yards from the Ponte Vecchio, so very handy for all the tourist attractions.
4 out of 5
for Everyone
by A verified traveler from B

Exploring Florence

Posted Jul 17, 2015
People were friendly and accommodating, food was amazing and well priced. Preferred Florence over Rome (very unwelcoming city that treats tourists as an inconvenience) and Venice where I was not impressed with food or culture.
3 out of 5
for Couples
by A verified traveler

Noise level high but worth it.

Posted Jul 15, 2015
Pros: Great restaurant with wonderful views.
Cons: Gelato shop patrons could be less noisy after 2:00 A.M.
Location: Location is close to most major sights and shopping.
Stayed 4 nights and ate in restaurant 2 nights which is saying a lot as Florence has great restaurants. Rooms are small but modern and clean. Wife left shoes in room which were never found?
5 out of 5
for Everyone
by A verified traveler from manchester

Great location

Posted Jul 14, 2015
Pros: Great place, rooftop terrace serving lunch, dinner & drinks with lovely view of the city. Two small kittens (Gin and Tequila) were gorgeous to.
Cons: Lift could be a little quicker !
Location: Right in the heart of things so superb location.
The hotel is minutes walk from the Uffizzi and most of the sights, including the Palace. Nice to pop back and shower during the day in what we're pretty high temps. Food in the hotel was great especially the Wild Boar stew...lovely.
1 out of 5
by A verified traveler

1인실방 정말 너무하네

Posted Jul 13, 2015
저는 1인실방을 썼고 친구는 3인실방을 썼는데 가격차가 1일 30유로정도밖에 차이가 나지 않았으나, 1인실방은 거의 고시원수준으로 너무나도 작았습니다. 화장실은 들어가기조차 힘들정도로 작었고 침대도 그가격에 그방에서 지낸게 너무 후회되네요. 서비스도 불친절하고 3일내내 먹었던컵은 치우지도 않고 새컵으로 교환도 안된채 그대로 두었습니다. 번화가에 있다는것 말고는 좋은점이 하나도 없습니다. 절대 추천하고 싶지 않습니다
4 out of 5
for Everyone
by A verified traveler

Close to points of interest. Very convenient.

Posted Jul 11, 2015
Pros: Close to everything.
Cons: Room could be a little bigger.
Location: Close to Uffizi gallery; supermarket; restaurants and jewelry shopping.
My daughter and I had a wonderful stay in Florence.
5 out of 5
for Everyone
by A verified traveler from M

Perfect location

Posted Jun 29, 2015
Loved everything about this hotel. Clean and elegant room. Breakfast was superb!
5 out of 5
for Everyone
by A verified traveler from Harrogate

Great Location - Fantastic Staff

Posted Jun 25, 2015
Pros: The Staff were great - breakfast good
Cons: Nothing
Location: The location was ideal for every attrachtion
We had a fabulous stay here, the location was amazing, just off the Vecchio bridge - so convenient for all attactions. The staff were amazing and so helpful - especially Marco - couldn't fault the place. Breakfast was lovely - loads of it and it was really nice to eat outside on the terrace with lovely views of the city
5 out of 5
for Everyone
by A verified traveler from Alabama

Awesome! Great location.

Posted Jun 23, 2015
Pros: Elevator for all our luggage, great restaurant for breakfast and dinner. Our location could not have been better, easy to walk every where.
Location: Out our hotel door, across the street, was the Ponte Vecchio Bridge beautiful!!!!, Would love to go back one day...
We have a wonderful time here, when we walked in the front reception area, The guy behind the desk looked like a magazine cover of an Italian opera singer. He was very nice to us, we were without sleep with jet lag..... Room was cool and comfortable. We hit the road early the next morning.
4 out of 5
for Everyone
by A verified traveler from London

Brilliant Location

Posted Jun 21, 2015
Pros: Location and the fact that it was pretty quiet
Cons: Staff could be friendlier and a bit more helpful and something should be done about the pigeons eating food from the tables at breakfast
Location: Everything is within walking distance, including the train station
This hotel is in a brilliant location 10 minutes walk to the Duomo and 5 minutes walk to the Pitti Palace. The bedrooms are fine and, considering how central the hotel is, there was no problem with noise from the street. The hotel staff were courteous rather than friendly and the breakfast was ok rather than great - if you take a table outside beware of the pigeons eating your food whilst you are using the coffee machine ! However, I would definitely recommend this hotel