Ratings based on 585 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Virginia

location is ... the best

Posted Oct 14, 2014
Pros: location, location
Cons: the folks on the front desk do not smile :(
Location: feel safe walking about as each street leads to something interesting
within walking distance of all the sights. It was great to be close to the Uffizi Gallery on one end and Pitti Palace on the other. We had a corner room and the window opened, so we had fresh air and a good view. Breakfast was vast and delicious, breakfast is served on the roof with the best view in Florence! I would stay there again, I liked the area..... wish the staff had been a bit more friendly and wish someone would mention that a smile goes a long way.
5 out of 5
Recommended
for Everyone
by A verified traveler

location, location, location

Posted Oct 6, 2014
Pros: location, restaurant, food
Location: 15 steps from the ponte vecchio bridge. Walking distance to everything.
the location cannot be beat. The view from the restaurant is one of the best in the city. And the food is very good and priced competitively. We loved this hotel. The staff is very accommodating.
5 out of 5
Recommended
for Couples
by A verified traveler from Oxford England

Good location

Posted Sep 30, 2014
Pros: Clean comfortable good location
Cons: Reception staff not friendly
Location: All you want is very close by museums which you need to pre book or stand in queues for ever. Perfect for evening strolls lots of good restaurants
For a weekend visit the Hotel is in a perfect location. The terrace is a good place to start and finish the day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Wonderful hotel

Posted Sep 27, 2014
Excellent hotel & staff - loved the location at the end of the Ponte Vecchio bridge. Florence was very crowded with people, but the hotel was perfect for a good night's sleep. Nice assortment for breakfast and enjoyed the view from the breakfast room.
5 out of 5
Recommended
for Couples
by A verified traveler

City centre hotel perfect for all attractions.

Posted Sep 23, 2014
Pros: Perfect location in the city but also found it relaxing.
Cons: None
Location: As above.
Hotel excellent from minute we arrived until we left.
5 out of 5
Recommended
for Everyone
by A verified traveler from New york, NY

A Must stay at hotel in Florence!

Posted Sep 22, 2014
Pros: Decor, the staff and location
Cons: none
Location: Shopping
This hotel is amazing, awesome view, great staff everyone was really friendly. The location is just perfect
5 out of 5
Recommended
for Everyone
by A verified traveler from Bury, U.K

Amazing central hotel

Posted Sep 13, 2014
Pros: Everything
Cons: Feather pillows would be nice, or a choice.
Location: Perfect location just on the Ponte Vecchio and within minutes of all the treasures of Florence.
The only problem with this hotel is the fact we had to leave when our holiday ended! It's in THE best location, spotlessly clean and comfortable. We stayed on the fifth floor and had excellent view of the Ponte Vecchio and Vasari corridor as well as beautiful palazzos on the hill tops. Breakfast is really good too. This was our second and last trip to Florence so, which is a shame as I'd really like to stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful location, clean, comfortable bedroom.

Posted Sep 13, 2014
Perfect hotel to visit Florence, brilliant location would definitely recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Cons: The beds were very hard.
Location: Within walking distance of all the interesting things in Florence.
It was a very nice hotel with a wonderful breakfast provided and very close to all interesting things in Florence.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, perfect location, and great staff.

Posted Sep 4, 2014
Pros: Location.
This hotel is in a great location - step out of the front door and you are steps from Ponte Vecchio. Everything is within walking distance. Room was clean and comfortable and the staff was great.