Ratings based on 1,163 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Perfect location

Posted Jun 29, 2015
Loved everything about this hotel. Clean and elegant room. Breakfast was superb!
5 out of 5
Recommended
for Everyone
by A verified traveler from Harrogate

Great Location - Fantastic Staff

Posted Jun 25, 2015
Pros: The Staff were great - breakfast good
Cons: Nothing
Location: The location was ideal for every attrachtion
We had a fabulous stay here, the location was amazing, just off the Vecchio bridge - so convenient for all attactions. The staff were amazing and so helpful - especially Marco - couldn't fault the place. Breakfast was lovely - loads of it and it was really nice to eat outside on the terrace with lovely views of the city
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Awesome! Great location.

Posted Jun 23, 2015
Pros: Elevator for all our luggage, great restaurant for breakfast and dinner. Our location could not have been better, easy to walk every where.
Location: Out our hotel door, across the street, was the Ponte Vecchio Bridge beautiful!!!!, Would love to go back one day...
We have a wonderful time here, when we walked in the front reception area, The guy behind the desk looked like a magazine cover of an Italian opera singer. He was very nice to us, we were without sleep with jet lag..... Room was cool and comfortable. We hit the road early the next morning.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Brilliant Location

Posted Jun 21, 2015
Pros: Location and the fact that it was pretty quiet
Cons: Staff could be friendlier and a bit more helpful and something should be done about the pigeons eating food from the tables at breakfast
Location: Everything is within walking distance, including the train station
This hotel is in a brilliant location 10 minutes walk to the Duomo and 5 minutes walk to the Pitti Palace. The bedrooms are fine and, considering how central the hotel is, there was no problem with noise from the street. The hotel staff were courteous rather than friendly and the breakfast was ok rather than great - if you take a table outside beware of the pigeons eating your food whilst you are using the coffee machine ! However, I would definitely recommend this hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Hervorragender Standort

Posted Jun 21, 2015
Pros: Lage, Lage, Lage
Cons: den 6ten Stock besser nutzen, freundlich gestalten
Location: Absolut bevorzugte Lage.
es ist ein Massenhotel, hat jedoch aufgrund seiner hervorragenden Lage einen Bonus. Es ist für Florenz-Verhältnisse preiswert, gut organisiert. Das Bistro/der Frühstücksraum ist lieblos, die Terrasse könnte wirklich (mit ihrem Blick üb er die Stadt) ein echter Anziehungspunkt sein. Die Zimmer sind klein, aber ausreichend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
Excellent hotel fantastic location lovely setting on the roof top for breakfast and drinks at night . The staff were excellent except for one night when we ask for some tea bags and coffee sachets for our room the gentleman said he could not do anything till the morning and would make a note for the cleaner . I am sure they could keep some of these in reception . Except for this matter it was an excellent stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jun 17, 2015
Pros: Location, breakfast.
Cons: .
Location: .
Very nice hotel, comfortable, great location, good breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Good location, near lots of shopping.

Posted Jun 10, 2015
The hotel is very nice, the staff is very friendly and helpful. It is in a great location within walking distance of most of the tourist attractions and the train station (if your bags aren't too heavy). If I am ever in Florence again I will definitely stay at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, fantastic location

Posted Jun 9, 2015
Pros: The staff - very friendly and helpful. The bar/terrace is lovely.
Cons: Tea facilitiies in the room
Location: everything you want to do in Florence is near by!
The location is perfect - just off the Ponte Vecchio. Lovely staff - very helpul.
4 out of 5
Recommended
for Couples
by A verified traveler from Madrid

Inmejorable situación

Posted Jun 8, 2015
Pros: Silencioso, bien situado. La terraza del ático es muy agradable. Wifi gratuito
Cons: El cuarto de baño es pequeño, y necesita una actualización
Location: La ubicación es inmejorable, y es perfecta para disfrutar Florencia
Lo mejor de todo es la privilegiada situación. A 10 metros del Puente Vecchio, a 30 metros del Palacio Pitti, a 5 minutos andando de la Plaza de la Signoria y a 10 minutos del Duomo