Ratings based on 539 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom New Orleans, LA

Outstanding Hotel Experience

Posted Apr 3, 2015
Pros: The concierge service. Size and cleanliness of the room. The staff service at the front desk, dinning room and bar. Location of the hotel
Cons: The hotel had a smell of fresh paint. At time it was strong, but never in the rooms just in the hall ways.
Location: The hotel was only blocks away from the Santa Croce Church, Duomo, Uffizi Gallery, Palazzo Vecchio, Ponte Vecchio, and many others.
My wife and I spent 4 wonderful nights at the Hotel Lucchesi (March 19 to 23, 2015). We received an upgraded room with a view of the Arno River from our balcony without asking. The staff spoke excellent English and worked diligently to satisfy our every request. The hotel's concierge (Michele Paonessa) has to be the best in the business. He had excellent recommendations for lunch and dinner, especially the night he made us reservations for the Florentine Steak. The breakfast that is provided with our room was the best we ate over our 18 days in Italy. The hotel's location is outstanding with only short walks to almost every important site in Florence. The hotel is also one of the cleanest I have stayed in many years and the maid service is unbelieveable. This hotel is a must when staying in Florence.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom east hampton, ny

Incredible location

Posted Apr 1, 2015
This is the second time that I have stayed at the hotel in the last 12 months. Each time it gets better and better. They have recently renovated The lobby area which gives it a much more updated look. The staff was extremely friendly and helpful, the location can't be beat and the rooftop terrace offers spectacular views of the city. Will definitely go back again
5 out of 5
Recommended
for Couples
by A verified travelerfrom Cambridge

Wonderful Hotel. Perfect Stay. Highly recommend

Posted Mar 30, 2015
Pros: Clean spacious rooms, friendly helpful staff, good food, ideally situated.
Location: Sits on the banks of the River Arno. Less than a 10 minute walk to the main sites. Highly recommend the climb to the top of the Duomo.
This is a wonderful hotel. Stayed in a deluxe double room with balcony which had spectacular views of the Duomo and the city. The room was extremely spacious, very clean, large comfortable bed, complimentary toiletries, bathrobes and slippers,safe in the room, large Samsung flat screen TV on the wall and free Wi-Fi. The hotel has a modern hotel bar and roof terrace with great views of both the city and river. Breakfast is lovely with a good variety and good quality food. The scarmbled egg is particulalrly nice. The hotel is ideally situated with all the main sites within easy walking distance. Would highly recommend a stay at this hotel. You won't be disappointed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Just perfect !

Posted Mar 30, 2015
Nice situation, quiet, spacious room and incredibly helpful staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom east sussex

great location

Posted Mar 30, 2015
Pros: position size breakfast inc pristine
Cons: honestly nothing
Location: 5/10 minute walk from all attractions ponte vecchio duomo uffizi pritti palace faces the Arno just perfect
staff friendly breakfast v good room superb all v helpful would stay again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
A most pleasant stay......I will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome breakfast!

Posted Mar 2, 2015
Pros: The staff was great.
The hotel is in a great location right off the river! The hotel was very clean and the staff was very helpful in pointing me into the sights. I would stay here again if I ever make it back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brighton, UK

Luxury hotel within the city

Posted Mar 2, 2015
With amazing views of the city (especially from the roof bar) on one side & the river & Tuscan hills out the other, this luxury feel hotel gave you the best of both. All the places of interest were within walking distance, allowing you to take in the quaint streets of Florence. The hotel staff were friendly & accommodating, the rooms were clean & comfortable, buffet breakfast had plenty to offer.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Sehr gutes Hotel mitten in Florenz

Posted Feb 24, 2015 on Hotels.com
Das Hotel ist in sehr gutem Zustand, der Service sehr freundlich und die Lage ist TOP. Das Frühstück ist reich- und vielfältig.
4 out of 5
Recommended
for Couples
by Nicolefrom London

Brilliant hotel in a great location.

Posted Feb 23, 2015 on Hotels.com
Beautiful hotel in a great location. The room was nice and clean and comfortable. Everything you could need.