Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Canada

Excellent accommodations!

Posted Aug 26, 2014
Great place to stay. Wish we had planned to stay here longer as it was more of an apartment set up with a full kitchen. Room was HUGE! Balcony was amazing. Lots of resturants, grocery stores and other amenities nearby as well.
Comment from Hotel Management
Aug 27, 2014 by Julia, Hotel Management
Dear Sara, We are glad to hear that you enjoyed your stay in our Residence and we are pleased to read enthusiasm in your words. Increasing customer satisfaction was our primary goal !. We hope to see you soon again. Best Regards
3 out of 5
by A verified traveler from istanbul

Like a pension. Prepare your own food.

Posted Aug 23, 2014
All noise from road is inside your room. Doors isolation are not enough. Beds are too old. If you turn while sleeping your mate thinks it is earthquake. If you dont have a car do not choose this hotel
Comment from Hotel Management
Aug 26, 2014 by Julia, Hotel Management
Dear customer, thank you for writing a review after your stay at our Residence, we are desolated to read your opinion about our beds; our property is fairly recent like our beds. Our property is located in an area equipped with comfortable means of public transport as you can read in many reviews of our customers, we are sorry for what happened probably we could have been glad to find the best solution about your discomfort. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Great 2 bedroom apt very clean!!!!

Posted Aug 22, 2014
Was in Florence for a medical appt and was close to hospital. Downtown was great and took the bus 22 to the main station and from there walked everywhere. Close to everything and very big apt for European standards. Would stay again.
Comment from Hotel Management
Sep 3, 2014 by Julia, Hotel Management
Dear Emy, thanks to share your experience at Quadra key Residence; we are glad to read that you would like to come back at our Aparthotel. Looking forward to welcoming you soon again. Best regards from Florence.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Has the foundation to be a great long stay spot

Posted Aug 6, 2014
Pros: Spacious apartments Clean Nice Staff
Cons: Quality of linens, pillows, and towels (especially if you are meant to pay for extra) Air conditioning maintained if advertised as operational
Location: 15 Euro cab ride to airport. Residential area of Florence. Great cafe around the corner.
Overall the hotel was good for the short duration stayed. The apartment was very spacious with a clean kitchen and bathroom. It had enough space for 6 people realistically although there were four that stayed on this occasion. There are some noteworthy elements that one should be cautious of when staying at this location. Pillows were of a very low quality and you have to pay if you want more (to have anything fluffy enough to sleep on) as well as extra linen, or towels. Air conditioning simply did not work which will be frustrating past a couple of nights. With limited windows to open it made for a fairly uncomfortable night. Balcony door wasn't fully operational and did not open past a small gap due to humidity likely. So, the place certainly has the foundation to be a lovely long term hotel but has some definite room for improvement.
Comment from Hotel Management
Aug 9, 2014 by Julia, Hotel Management
Dear Customer, Thanks to share your experience at Quadra key Residence; we are really sorry for what happened probably we could have been glad to find the best solution about your discomforts; the Residence have a reception to solve exactly this problems. The reports of our customers are our starting point to improve, thank you for your report. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Nice and clean.

Posted Jul 26, 2014
Clean room, laundry tub an line on terrace was handy. The men at desk where very helpful , women at desk not so much. I would stay there again. Bus stop and food close by.
Comment from Hotel Management
Aug 2, 2014 by Julia, Hotel Management
Dear customer, Thank you for sharing your experience; we are happy that you enjoyed your stay in our residence; we are going to ask our "women's desk" to smile even more ! We look forward to hosting you again. Giulia
4 out of 5
Recommended
for Families
by A verified traveler

convenient

Posted Jul 24, 2014
good location , on bus route . utensils in room not adequate ,no kettle only very large pan for boiling water.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Far from central..

Posted Jul 22, 2014
Its very quite and local, I wouldn't recommend this hotel for the younger grneration, as everyone there were 50 or a family group. There is a bus stop right outside you can catch the 22 bus, takes about 20 minutes. I would recommend this hotel only if you would rather be in a non tourist environment and slightly boring as there is not a lot to do around you unless you travel into centre.
5 out of 5
Recommended
for Everyone
by A verified traveler from Erskine

Family sightseeing holiday to Florence

Posted Jul 19, 2014
Apartment is a 10 min bus ride although bus service frequent and reasonable. Overall stay was good, apartments were secure and staff friendly and helpful with local information. Would visit again.
Comment from Hotel Management
Jul 23, 2014 by Julia, Hotel Management
Dear Guest, thank you so much for your really nice words, we are happy to hear, that you enjoyed your stay. We look forward to hosting you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to the airport.

Posted Jul 18, 2014
Pros: The cleanliness, pleasant staff
Nice clean room which is close to the airport. Late check in was a bonus, pleasant English speaking staff who were very helpful. Bus stop near the place made travelling to the centre of town easy but a little crowded in the mornings and later in the evenings.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and clean hotel

Posted Jul 16, 2014
The hotel was perfect, nice, clean and well located (1 bus to the town in 10mn). The staff was incredibly friendly and helpfull ! I would definitely recommend this hotel and even go back myself as I'd love to see Florence again!
Comment from Hotel Management
Jul 20, 2014 by Julia, Hotel Management
Dear Sara, thank you so much for your really nice words after your stay at our Residence; We look forward to hosting you again and Florence ! Giulia