“perfect hotel in a perfect location”

Friendly service from all employees...beautiful rooms...great restaurants in hotel...perfect location.

“Stunning Hotel in a Stunning City”

We chose the Relais Santa Croce as the hotel for our Honeymoon stay in Florence. On arrival, our first impressions of the Relais were excellent and maintained throughout our stay. Staff were very helpful, friendly and helped organise our day excursion to the retail outlets (Gucci, Prada, etc.). The hotel has a nice, quiet ambience and is conveniently located close to all of the main attractions. All in all, both my wife and I were suitably impressed with the hotel's facilities.

“Lovely hotel---well worth the price”

Lovely hotel in the Santa Croce neighborhood. Santa Croce Church just around the block. Uffizi, Duomo and Galleria Academia are an easy 15 minute walk at the most. Hotel was very luxurious even by American standards. Rooms are large and we had a room facing Santa Croce Plaza....The suite was a bit pricy but well worth the splurge. The location and amenities made the trip extra special. Luxurious linens, flat screen tv, free mini bar (soft drinks, water, juices) stocked daily. Skip the included breakfast buffet and try my dining suggestions. Would definitely stay at the hotel again on future Florence visit.

“Beautiful hotel conveniently located”

This is a beautiful hotel in a medieval palace. We loved the long staircase and the high ceiling of the main lounge. The hotel feels spacious, yet intimate (not that many guests were there during our stay in September) The decoration / furniture is modern and works well with the grand old rooms and frescoes. The staff at reception were friendly and helpful, happy to organize bookings in nice local restaurants, museums... The only snag was the failure of the aircon in our room (which actually worked perfectly when reception turned it on on their central computer...). Provided money is no object, you can also book the three star Michelin Enoteca Pinchiorri, which is located in the same building!

“Nice hotel; outside the crowded tourist section”

We enjoyed staying near Santa Croce; it's a little less hectic and there are more locals. We had a problem with the A/C, could not be fixed. They moved us to a new (and nicer) room within an hour.