Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
by Nicknack from Florence, AL

Late check in

Posted Jun 24, 2014 on Hotels.com
Check in was 3:00, we arrived at 4:00 and had to wait in lobby until 5:30 to check in, after being told it would only be 15 minutes. Breaker tripped twice. Went to pool at 9:15 and was told it was closed until 10:30 because it was cloudy. By that time we had to get ready to check out. Very disappointed and will not stay there again. It would have been worth the extra expense to stay at Marriott Shoals, where we have never been disappointed!
4 out of 5
Recommended
for Everyone
by greg

Florence trip

Posted May 25, 2014
Nice, clean hotel room with plenty of living space. Good breakfast
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted May 16, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Jake Mangum Jr. from Florence Al.

CLOSE TO BASEBALL FIELDS

Posted Apr 3, 2014 on Hotels.com
CLEANLINESS OF ROOM AND CLOSE TO BASEBALL FIELDS
4 out of 5
Recommended
for Families
by michael b

This traveler left a rating score only Posted Mar 30, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Feb 3, 2014 on Hotels.com
5 out of 5
Recommended
by W.T. from Mississippi

Not 100% but still great

Posted Jan 2, 2014 on Hotels.com
Overall stay was great although I was disappointed that there was not a DVD player in the room. For the price a it was expected.
5 out of 5
Recommended
for Families
by Theresia from Florence

Excellent

Posted Dec 5, 2013 on Hotels.com
Enjoyed every minute !
5 out of 5
Recommended
for Everyone
by Ms Mack from Florence, AL

Very nice!

Posted Nov 30, 2013
The staff was very friendly and the rooms were very nice.. Well worth the money spent.. We even had a full complimentary breakfast Buffett
4 out of 5
Recommended
by Tina from Florence, AL

More pet fee information

Posted Oct 13, 2013 on Hotels.com
The hotel was great but I do wish there would have been more information about the pet fee prior to us checking in with out pets. There was no information on the reservation page and I had specifically asked for pet friendly hotels. I also think it should be a deposit, in the event there is not damage it should be refunded to the customer, as $100 extra dollars is expensive for two miniature dachshunds who didn't cause any damage and slept in their kennels in our room. In closing the hotel was very clean and the service was great!!