Ratings based on 104 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby Phyllis from baltimore, MD
Apartment hotel in old FlorencePosted Sep 5, 2013
Pros: Housekeeping daily (unusual in apartment hotels!). Front desk was very helpful. Staff friendly. Nice breakfast buffet in the mornings. Attractive.
Cons: Laundry facilities. Stove fully functional and not charging for use of kitchen facilities. Informing us of the clothesline in the bathroom.
Location: Close to train station, Mercado, restaurants, and most major sight seeing destinations in Florence were easily reached by foot.
Housekeeping daily (unusual in apartment hotels!). Front desk was very helpful, from getting additional sheets and a blanket, arranging taxis to the airport, keeping room keys when we went out for the day, to a lighter for the stove when it was discovered the automatic lighter on the stove was not functioning. We were given access to the WiFi network without charge. The breakfast buffet was well stocked and a nice start to the day. We felt safe and comfortable both in the area and in the hotel. Apartment was plenty big enough for 4 adults. Because we were near the end of our trip, and there were no reasonable laundry facilities available (other than expensive laundry service), several of out group hand washed clothing in the bathroom sink and then had to hang it around the apartment to dry. We only discovered our last day there that there was a pull-out clothesline in the bathroom!
for Everyoneby A verified traveler
I will recommend these polite italian staff to allPosted Sep 4, 2013
Pros: Everything with great location.
Cons: Everything fine.
Very nice for family stay. Good location. Great breakfast , all you need for your stay in Florence.
for Business Travelersby Ling from USA
Family stay in FlorencePosted Sep 2, 2013 on Hotels.com
I travel to Florence often and stayed in big name hotels in the past. This time we traveled in family and found this hotel very nice for a family of 4 comfortably. The staff are very nice and helpful. I will stay here from now on.
for Everyoneby gabriela
Good location, very nice staff, good size of roomPosted Aug 31, 2013
Was very nice stay in this hotel, the location is excelent, the staff is very nice and the room is clean and comfortable.
for Familiesby Eyresy from London
A few days in Florence with kidsPosted Aug 22, 2013
Pros: We were travelling with young girls -aged 5 and 7 and loved the mezzanine floor so the kids had their own sleeping area.
Cons: The breakfast could go on till a bit later than 9.30.
Location: Great location, lots of restaurants and cafes near by - the kids loved the Ice cream shop on the corner of Via Faenze and Via National.
We had a few days in Florence at the end of our family holiday, August was very hot for sightseeing! We stayed at the hotel for 2 nights and really enjoyed our time there. The staff were helpful and friedly, it was a little oasis of calm in the city. The hotel is very well located, we could walk from the station with our suitcases quite easily.
for Everyoneby A verified traveler
Close to Train Station, Good Location.Posted Aug 15, 2013
Pros: The safety and the staff, very pleasant.
Cons: The room didn't have any dish towels, not that we were going to cook but a full kitchen was there so I would add a dish towel or two.
Location: Great location if you come by train. Plenty of things to see near by especially if you like to walk..
We were able to walk to the hotel with our luggage only a few blocks away. I liked the fact that it was secure and the room was off of the courtyard. The staff was helpful and suggested some good restaurants and must see sights. The city was awesome and I wished we could have stayed longer.
Recommendedby yan from hong kong
more comfortable and valuablePosted Aug 14, 2013 on Hotels.com
It is more comfortable and valuable. However, it is difficult to find as there is the same number of street on the other side where I think the number is old and it does not removed.
for Everyoneby George from Miami, florida
Unique and caring staff.Posted Aug 12, 2013
Pros: its uniqueness. Friendly staff, helpfull and caring.
Cons: The quality of the bedding
Location: Good location, Near the train station, as well as, a lot of touristic site. all within walking distance.
Liked the privacy that the residency had. Entered the room from an interior courtyard.
for Familiesby A verified traveler
Great hotel in a great locationPosted Aug 3, 2013
This place is great for families. Big enough to spread out, and in the perfect location. The hosts are fantastic. The only warning - we stayed up 3 flights of stairs. we only had to take our cases down (thankfully they were taken up for us), buut the stairs might wear a bit thiin if you stayed a long time.
for Everyoneby s. cohen from brooklyn ny
loved it!Posted Jul 25, 2013
3 min. walk from train. big nice room and very helpful staff! go for it.