Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Gold Coast Australia

Close to everything

Posted Sep 27, 2014
Pros: Location,clean
Cons: Install a lift
Location: Restaurants Leather markets
Laurance was the perfect host.he was there to welcome us and helped us with some transport bookings.we were close to the train station ,restaurants and markets. Croissant and Coffee was included in the price at a nearby cafe. The only down side was the level 3 location ,it nearly killed us to get the suit cases up and down
5 out of 5
Recommended
for Couples
by Graeme

This traveler left a rating score only Posted Apr 19, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Great apartment in good location

Posted Oct 6, 2013
Pros: Location and owner!
The apartment is great and Lorenzo is brilliant - would suggest phoning ahead to ensure he is there to meet you as this is an apartment, and doesn't have a check-in desk! Take his steer on restaurants and areas to eat/drink - he has great taste!
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 6, 2013 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by Michelle

Outstanding customer service!!!

Posted Jul 21, 2012 on Hotels.com
Upon arriving to Florence we became lost trying to find the hotel because of a malfunctioning gps system. When we called the hotel to let them know we were coming but lost the manager (Lorenzo) actually drove to where we were and had us follow him back to the hotel! Lorenzo continued to be helpful and friendly during our stay. He even supplied a bottle opener and cups so we could enjoy wine on the balcony! He also suggested places to park and great places to eat. We were more than satisfied with this hotel!***two quick notes...there is no elevator and it is on the 4th floor and the bed was extremely soft-however neither of these would deter me from staying again!
4 out of 5
Recommended
for Families
by Jayant

Overall good experience

Posted Jun 15, 2012 on Hotels.com
As advertised, this is a very basic hotel. However, I wasn't aware that there is no lift to third floor. So if you have heavy bags you might want to keep looking. Location was convenient and the room was very clean. The receptionist was friendly and knowledgeable about the area. Overall a good experience
3 out of 5
Recommended
for Families
by Retired couple

Lots of stairs

Posted May 7, 2012 on Hotels.com
Lorenzo did come down to help w/ the luggage, but it was a long climb up to third floor. Room small, nothing special, but ok for the price. Lorenzo a good host & we could walk everywhere we wanted to go including train station.