“Great Hotel”

Nice hotel, clean, owner was very nice and helpful, overall great experience!

“Florence Room with a View”

This hotel was in a good location for exploring the main attractions in Florence. Within 10 minutes, we made it to the churches, town hall, and Uffizi Gallery on foot. A laundromat was close by, as well as restaurants. The best part of our room was the view we had of the Arno River out our window. The Ritz is also located along the bus route, which made travelling to other destinations in the city convenient. While this hotel has seen better days, the overall quality was good for the price. The breakfast buffet was well-rounded, with juice, coffee, milk, cereal, yogurt, bread, etc. We were especially impressed by the front desk staff who answered all questions with knowledge, patience, and professionalisim. They also made great suggestions for places to eat and gave us tips that saved time and money. Best of all, they asked us about other parts of our trip in Italy, and gave us suggestions for other areas, too. If you're looking for a fairly centrallly located hotel with a great staff, view, and modest accomodations, this is a geat choice when visiting Florence.

“Decent hotel on the Arno”

Ritz Hotel was very conveniently located right on the Arno near Santa Croce. Our room was in the back of the hotel, so it was nice and quiet. The staff was very friendly and gave good recommendations. Our room also had a terrace that we enjoyed very much. The decor is a bit old, but all in all, we had a good stay.

“Great location”

This hotel is in a perfect location to see the city of Florence. It is in walking distance of all the great must sees in the city. The hotel is clean, friendly and has a great breakfast. I would go back!

“Ritz Hotel review (Aug 2010) - would recommend!”

We were after something affordable and conveniently located, and I would rate the Ritz Hotel highly on both counts. The hotel is within walking distance (15-20 minutes walk) from all the major attractions. We only really needed a taxi to get to and from the airport, and to get to one of two of the more far-flung places we went to visit. Note: renting a taxi in Florence costs upwards of EUR30. On check in, we asked for a room looking out over the Arno, and got precisely that - it was every bit as scenic as is shown in the photos on the website (very romantic :-)). The hotel staff are amiable, courteous and efficient. For example, one of them went rummaging around in the supply cupboard in the middle of the night to find us some shampoo when we'd run out! The rooms are air-conditioned, moderately comfortable and are cleaned daily. On the downside: the road outside is very noisy, since it appears to be the main route for ambulances (there are at least 5 or 6 every night), so bring earplugs (we did, and had little trouble sleeping). Breakfast was included in the price, but it is pretty basic, and since the rooms are not self-catering, you end up having to eat out for most meals, adding a fair amount to the cost of the trip. That said, I'd recommend eating out anyway! Overall, I would definitely recommend this hotel to anyone looking for something in the 3-4 star range. You won't get palatial luxury, but it is certainly value for money. We very much enjoyed our stay.

“Good choice to stay in Florence”

Very helpful staff with fluent English. Nice breakfast. Great location, walking distance to everything. It is not 4* hotel(you did not expect it for this price, right?), but it is solid 3*, and it's good. Will stay again.

“Not Impressed, but great location”

The hotel is fine for a night, or if you plan to be out all the time. Facilities are a bit old and need some update and we have gotten more for the price in other hotels in the region. But the location is exceptional, is just 2 blocks from the main action and in the river shore, what means you can walk to anywhere in 5-10 minutes, and you don't have the continuous noise that you get in the hotels 2 blocks away, and the view of the river from the hotel room is also outstanding, so if you stay ask for the rooms with a view of the river (you will pay slightly more but is definitively worth it) Only valet parking is available and quite expensive (more than twice of what other hotels charge), so this is a minus if you have a car. I would've given a better overall rate except for the price, since for the season, I was expecting a bit more comfort based on what was paid. If I have to go back to Florence, this would be my second choice, based exclusively on location.

“Hotel by the Arno”

The hotel is abit old and weary. But the staff was friendly and helpful.

“Not 4 Star”

Ritz was in a great location and was the best part about it. Our room was not 4 star and was outdated, and included a few squashed bugs on walls. Staff were good and helpful. Breakfast was limited but was pretty good with what they supplied.

“Fading Gradually”

Let me start be saying that we really enjoyed our stay at the Ritz and the value was very good. However I wanted to pick up the hotel owners and give them a good shaking - you are going letting a potential great hotel slide downhill! It hasn't been reviewed much and the great breakfasts mentioned before have gone. Do not believe the picture on the hotel details. Two weeks of the same basic cheap ham/cheese, hard rolls, orange juice and cold beverages. Variety isn't that expensive. Cleaning of the public areas wasn't great and minor repairs needed doing. In the case of the room it was large and had a (slightly untidy) private balcony. linen was changed frequently. Again let down by easy stuff - the bin wasn't emptied for days, the toilet paper ran out, only one plug between bath/basin, really poor TV set .Strangely no hotel guide / do not disturb (I asked the helpful desk staff- not an oversight). The big downside was very noisy plumbing and airconditioning - probably again just needs maintenance.. Despite spec there was no sign of restaurant in hotel or nightclub.