Front of property

Reviews of Room Mate Luca

4 out of 5
Room Mate Luca
Via XXVII Aprile 3, Florence, FI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 622 out of 1000 reviews" "
Rating 8 - Good. 316 out of 1000 reviews" "
Rating 6 - Okay. 49 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 1 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed at in years. From the time of booking the reception was very responsive, responded to all my questions about our stay in Florence and were just as friendly on our arrival. The room was extremely comfortable and modern. We loved that breakfast was until 12pm each day. Even though the breakfast room was extremely busy, the staff went above and beyond to replenish food, bring me gluten free breakfast items and were just all around delightful. We practically liked that each day housekeeping left us amazing chocolates and bottled water. The front desk was accommodating and very helpful. The hotel is in a great location - away from the busy center but only a short walk to all the amazing sites in Florence. Highly recommend this hotel for any stay in Florence! Thank you for making our stay so nice.
Stayed 5 nights in Dec 2023
Response from Augusto Frosali on behalf of Mario Parisio Manager on Jan 10, 2024
Dear Dana,thank you for giving this great evaluation! We are delighted to know that you have lived the perfect experience with Room Mate Luca thanks to our unbeatable location, our comfortable but cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff. It is nice of you the mention for the little details: they are expression of our “Philosophy” so that in every Room Mate in the world you can meet a Friend “close” to you from every point of view. Kind regards,

8/10 Good

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Nov 2023
Response from Davide Cittadoni on behalf of Mario Parisio, GM on Dec 1, 2023
Dear Jare, greetings and thank you very much for your review, we are truly happy to read that you enjoyed your stay here at Room Mate Luca and we awaits you on your next visit in our beautiful city. Best regards.

10/10 Excellent

kasandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Italy
Response from Davide Cittadoni on behalf of Mario Parisio, GM on Nov 11, 2023
Dear Kasandra, greetings and thank you for your beautiful evaluation, we are truly happy to learn that we met your expectations. We await you on your next trip to Florence!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aman was amazing and every single staff member was extremely helpful and kind. Would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Davide Cittadoni on behalf of Mario Parisio, GM on Nov 9, 2023
Dear Room Mate Friend, thank you for giving this great evaluation! We are delighted to know that you have lived the perfect experience with Room Mate Luca. Aman especially would like to thank you for your special mentions! Kind regards.

10/10 Excellent

Phylecia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Wonderful location! Bright, well appointed room, great service and wonderful price for all you get.
Stayed 2 nights in Oct 2023
Response from Augusto Frosali on behalf of Mario Parisio Manager on Nov 6, 2023
Dear Phylecia , thank you very much for sharing your beautiful experience with Room Mate Luca. We are delighted to know that you enjoyed the great location right in the heart of Florence, the comfort of our modern and spotless rooms and the genuine hospitality of our attentive and professional Staff. We wish to welcome you again to Isabella very soon. Kind Regards

10/10 Excellent

Sebastian, Elwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Davide Cittadoni on behalf of Mario Parisio, GM on Nov 5, 2023
Dear Sebastian, thank you for this great evaluation regarding your last stay at Room Mate Luca, we are really pleased that you enjoyed your stay. We awaits you on you next trip to Florence, best regards.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly, helpful and welcoming. Breakfast was fantastic and the water & juice in the lobby was such a great addition. After walking all day it was awesome to drink cold water in the lobby. Breakfast staff was so efficient and helpful, even packing a breakfast for us when we wen on an early morning excursion. Would stay here again.
Stayed 6 nights in Oct 2023
Response from Davide Cittadoni on behalf of Mario Parisio, GM on Nov 1, 2023
Dear Mary, thank you very much for your beautiful review and for your kind words. We are truly happy that you ejnoyed your stay at Room Mate Luca and most of alla we are really pleased to read your satisfaction with the service. We awaits you on your next visit in Florence. Best regards.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Florence
Good location, very nice staff and nice breakfast included. Close to train station and main tourist spots. Very small rooms and bathroom, so better for one person than two.
Stayed 2 nights in Oct 2023
Response from Davide Cittadoni on behalf of Mario Parisio, GM on Oct 22, 2023
Dear Jeff, greetings from Room Mate Luca and thank you for your review. We are very pleased to read that you enjoyed your stay and we await you on your next trip to Florence!Best regards.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are super friendly and helpful with recommendations and directions.
Stayed 4 nights in Oct 2023
Response from Davide Cittadoni on behalf of Mario Parisio, GM on Oct 13, 2023
Dear Betty, we are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience.We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were helpful and friendly. They also prepared breakfast boxes for me when I had to leave early for tours. The breakfast was excellent. The room was quiet and peaceful.
Stayed 8 nights in Sep 2023
Response from Adriana - Front Office Manager on Oct 10, 2023
Dear David, Thank you very much for your stunning evaluation about your last stay in Florence! We are so happy and proud to have provided to you the real “Room Mate Experience” and we would be honored to turn to be your “Best Friend” in Florence, whenever you will be back to visit our beautiful city! Warm regards.

10/10 Excellent

janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, nice staff, breakfast was nice, too
Stayed 2 nights in Sep 2023
Response from Augusto Frosali on behalf of Mario Parisio Manager on Oct 3, 2023
Dear Janet,than you for choosing Room Mate Luca and for this great rating. We are really glad you enjoyed our stay thanking our hotel rooms, friendly staff and breakfast service. Hoping to have you here again soon we send our best regards.

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic hotel staff!!! Very attentive, resourceful and friendly. The free breakfast had great variety and was fresh. The room was a good size and clean. I wish the bathroom was modern and upgraded. It’s a bit outdated. The location is safe and very walkable. I wouldn’t recommend the public transportation in Florence (buses don’t run regularly). Also there’s a ton of restaurants in the area. Stayed 5 nights and have no complaints. Highly recommend Room Mate Luca.
Response from Mirko on behalf of Mario Parisio, General Manager on Sep 21, 2023
Dear Daniela, thank you very much for giving us such a great evaluation! We are very happy to have deserved your trust and we would be proud to be your point of reference whenever you will come back to Florence. We took note also of your precious suggestions, since we wish to improve our service and offer the perfect “Room Mate Experience”. If you wish to meet again your “Best Friend” in Florence, Luca is looking forward to welcoming you!Best regards

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great experience! The hotel is perfectly situated close to the city center and a stone’s throw away from the Accadamia. Staff is friendly, great variety in breakfast options, and cute boutique hotel vibes overall. Keep in mind the size of the room is not North American standards. Overall a very pleasant stay!
Stayed 6 nights in Aug 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Sep 16, 2023
Dear Sylvia,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! They were very helpful and accommodating.
Stayed 1 night in Aug 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Aug 31, 2023
Dear Joseph,We are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the Staff, the location, the original decor and the breakfast served until noon. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was great, nice to have an elevator for baggage which is unique in Florence. Great Italian breakfast every morning which was included.
Stayed 3 nights in Aug 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Aug 10, 2023
Dear Courtney,thank you very much for sharing such a great review!For us it's very important to satisfy the needs of our guests, providing a comfortable room, a warm welcoming and a plenty breakfast.We hope you can repeat soon the experience here in Florence, or in any other city that hosts a Room Mate hotel.Best regards

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fabulous. Aman did a great job taking care of us at breakfast each morning. The food excellent. The front seat was so helpful. Would highly recommend!
Stayed 3 nights in Jul 2023
Response from Adriana - Front Office Manager on Aug 3, 2023
Dear Mary,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards

10/10 Excellent

Kamha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love this hotel. Super friendly staff. Rooms are clean and tidy. Location is perfect, closed to the main tourist sights. Would love to visit again in the future.
Stayed 5 nights in Jul 2023
Response from Adriana - Front Office Manager on Aug 3, 2023
Dear Room Mate Friend, thank you for giving this great evaluation! We are delighted to know that you have lived the perfect experience with Room Mate Luca, thanks to our unbeatable location, our comfortable but cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff.Kind regards,

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at this hotel. Staff was very nice and knowledgeable. We felt really safe. The bed was really comfortable. The breakfast is fantastic. Walking distance from the hotel to everywhere is between 5 and 20 minutes. The AC was a blessing in the summer heat!
Stayed 3 nights in Jul 2023
Response from Adriana - Front Office Manager on Jul 27, 2023
Dear Barbara, thank you for giving this great evaluation! We are delighted to know that you have lived the perfect experience with Room Mate Luca, thanks to our unbeatable location, our comfortable but cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff. Kind regards,

4/10 Poor

Khyati

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I hate to say anything negative about a business because we mostly had a good experience with the staff at the hotel. The only thing that bothers me is that my 2 earbuds went missing from my room. I waited to write this because I wanted to make sure it was not in my luggage somewhere but unfortunately as I remember, they were on the table in my room while we stayed there. Was honestly hoping that I made a mistake because overall we enjoyed the location.
Response from MP on Jul 26, 2023
Dear Guest, Thank you for taking the time to leave your feed-back about your stay at Room Mate Luca.We are very happy you had a good experience with our staff, who always strive to give the best service.As you mentioned the strategic location of Luca, absolutely close to the Accademy and all the main City attractions allow our guests to live in full the beautiful Florence.The 2 earbuds, were found by our housekeeping staff and as procedures were registered in lost & found and kept at the guest disposal. We tried to contact you to inform you about that but unfortunately we did not get any answer. We would have appreciated you to give us a call asking to check immediately your departure in order to avoid the doubt. We look forward your news and to have the possibility to welcoming you soon!Kind regards,Mario Parisio,Hotel Manager.

10/10 Excellent

Dick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and modern, butthe room was a bit small.
Stayed 4 nights in Jul 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Jul 7, 2023
Dear Dick, thanks for giving us your time and for this fantastic review! Room Mate Luca is committed every day with enthusiasm to offer a professional but genuine welcome "at home", far from home. We are happy that you appreciated all this and that, despite the small note concerning the room size, you will come back to visit us and live an unforgettable experience again. We are waiting for you ... always with a smile!Best regards

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Wrost Room Mate hotel so far
Shower room is unacceptably small and the breakfast cold cut is not fresh 😖
Stayed 5 nights in Jun 2023
Response from Mario P. on Jul 13, 2023
Dear Guest, thank you for taking the time to write your review.We would like to express our apologies if we could not satisfy in full your needs and that your expectations were not entirely attended. We thank you also for your notes and feedback about the shower and breakfast, they are fundamental to us in order to take actions toward them and let us improve and grow. We kindly inform also that we have rooms with bathtubs available, our Staff would’ve showed you other options which might’ve suited you the most with pleasure had we known. We hope to have the opportunity to host you again and let you have a completely satisfying experience at Room Mate Luca or in another Room Mate Hotel in the World.Best regards,Mario Parisio, General Manager

8/10 Good

Chun Tat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower room is incredibly small
Stayed 1 night in Jun 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Jun 28, 2023
Dear Chun, thank you very much for giving us such a nice evaluation! We are very happy to have deserved your trust and we would be proud to be your point of reference whenever you will come back to Florence. We took note of your precious noted and feedback, since we wish to improve our service and offer always the perfect “Room Mate Experience” to our guests. If you wish to meet again your “Best Friend” in Florence, Luca is looking forward to welcoming you again for another pleasant saty with usBest regards

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Roommate Luca was great! The staff was excellent and very helpful. The room was perfect, even having a great view of the Duomo. The beds and ac were great. I just loved it there. The areais super close to many little restaurants and so easy to get to all the main attractions like The Academia and Duomo. Perfect location!
Stayed 5 nights in Jun 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Jun 28, 2023
Dear Marie,We are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the Staff, the location, the original decor and the breakfast served until noon. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards

10/10 Excellent

Pat

Stayed 1 night in Jun 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Jul 7, 2023
Dear Pat,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards

10/10 Excellent

Matthew, Fort Myers

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After deciding to extend our stay, the rates of all the city center hotels were much higher than what we had booked. Not happy with the one we in, and looking for a clean and convenient option, I was very impressed with this. The bed was the most comfortable so far in Italy, the room and property clean and modern but still with the old Italy charm. Front desk staff kind and professional and quick to assist in any way. Street was less busy and crowded as others, but minutes away from where you want to be. If you are undecided among similar priced hotels, you will not regret choosing Room Mate.
Stayed 2 nights in Jun 2023
Response from Augusto Frosali on behalf of Mario Parisio Manager on Jun 16, 2023
Dear Matthew,thank you very much for choosing Room Mate and for the fantastic rating. Your words have highlighted all the main points we focus on to provide the best service possible: friendly Room Mate staff, great location, comfortable and nicely designed rooms.If you look for this experience again, you can just look for Room Mate in any city in which you can find us. Bests.

10/10 Excellent

Aysen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms and tired hotel but lovely staff and good breakfast.
Stayed 2 nights in Jun 2023
Response from Adriana - Front Office Manager on Jun 13, 2023
Dear Aysen, thanks for giving us your time and for this nice review! Room Mate Luca is committed every day with enthusiasm to offer a professional but genuine welcome "at home", far from home. We are happy that you appreciated all this and that, despite the small note concerning the room size, you will come back to visit us and live an unforgettable experience again. We are waiting for you ... always with a smile! Greetings

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Room was clean and tidy. Great location.
Stayed 1 night in Jun 2023
Response from Adriana - Front Office Manager on Jun 8, 2023
Thank you very much for this lovely comment and high rating, Pat!We hope to welcome you in another occasion, always with Room Mate!

8/10 Good

Dmitriy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't hear any neighbors. Did hear occasional thuds from the outside. Probably AC equipment starting up or something. Staff was friendly.
Stayed 3 nights in May 2023
Response from Davide Cittadoni on behalf of Mario Parisio, GM on Jun 1, 2023
Dear Dmitriy, greetings and thank you for this beautiful evaluation regarding your last stay in Florence. Has been a pleasure for us to have you here and we awaits fro you on your next visit to our beautiful city. Regards

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little break
Florence was lovely and our Hotel Room Mate Luca was also lovely. Staff were really friendly and helpful and the breakfast choices were excellent.
Stayed 4 nights in May 2023
Response from Adriana - Front Office Manager on May 10, 2023
Dear Steve, we would like to thank you very much for your stunning evaluation and lovely message. We are very happy to read your satisfaction during your stay with us. We look forward to welcoming you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Adriana - Front Office Manager on May 2, 2023
Thank you very much for your vote! Your evaluation is very important to us.

10/10 Excellent

Sarah

Stayed 4 nights in Apr 2023
Response from Adriana - Front Office Manager on May 2, 2023
Thanks a lot for your excellent vote, Sarah!We hope to have gained the trust for your next visit to Florence.Bests

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect hotel! Amazing location, staff, breakfast, cleanliness and valet parking. Can’t get much better than this! Look no further when you are looking for a hotel in Florence.
Stayed 2 nights in Apr 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Apr 25, 2023
Dear Kristina,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards

10/10 Excellent

Theresa

Stayed 6 nights in Apr 2023
Response from Adriana - Front Office Manager on May 2, 2023
Dear Theresa, we would like to thank you very much for this stunning vote! We hope to see you next time. Bests

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
terrific room. modern fixtures. very clean. well located for major museums/sights. very friendly staff. housekeeping was efficient and unobtrusive. good breakfast. i would not hesitate to stay again.
Stayed 5 nights in Apr 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Apr 15, 2023
Dear John,Thank you very much for your great evaluation about your last stay in Florence! We are so happy and proud to have provided to you a really excellent “Room Mate Experience” and we would be honored to turn to be your “Best Friend” in Florence, whenever you will be back to visit our beautiful city!Best regards

10/10 Excellent

Molly

Superb hotel. Clean, helpful staff and delicious breakfast
Stayed 4 nights in Apr 2023
Response from Adriana - Front Office Manager on Apr 9, 2023
Dear Molly, we would like to thank you very much for your message. We are very happy to read your satisfaction during your stay with us. We look forward to welcoming you again!

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, helpful, and welcoming. They let us check in a bit early. Breakfast was included and there were many delicious options. The food was fresh and the dining room staff was friendly and helpful. I was very pleased at the quality of service and property.
Stayed 3 nights in Mar 2023
Response from Mirko on behalf of Mario Parisio, General Manager on Apr 6, 2023
Dear Laura,We are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the Staff, the location, the original decor and the breakfast served until noon. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic District Location Walkable
Great location and walkable to most sights. Clean and comfortable accommodations and friendly staff made our 2 night stay very enjoyable. Excellent buffet breakfast with lots of choices and attentive wait staff.
Stayed 3 nights in Mar 2023
Response from Davide Cittadoni on behalf of Mario Parisio, GM on Mar 18, 2023
Dear Cynthia, thank you very much for sharing such a great review! For us it's very important to satisfy the needs of our guests, providing a comfortable room, a warm welcoming and a plenty breakfast. We hope you can repeat soon the experience @Room Mate, in Florence, or in any other city that hosts a Room Mate hotel.Regards.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! It was very easy to walk to most places. The staff is very friendly and can give you great recommendations for food.
Stayed 2 nights in Jan 2023
Response from Mirko on behalf of Mario Parisio, Direttore on Jan 7, 2023
Dear Diego,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and great recommendations.We await you on your next trip to Florence!Best regards

8/10 Good

Heather

Stayed 3 nights in Nov 2022
Response from Davide on Nov 15, 2022
Dear Heather, thank you very much for this good evaluation! We hope to welcome you again at Room Mate Luca!Davide Cittadoni on behalf of Mario Parisio, General Manager

10/10 Excellent

Gregory, nutley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique trendy hotel, great breakfast, great front desk staff & concierge service. Davide set up our excursions and cabs when we traveled, he went over and above to make our stay exceptional !
Stayed 6 nights in Nov 2022
Response from Mirko on behalf of Mario Parisio, Direttore on Nov 12, 2022
Dear Gregory,thank you for this wonderful feedback about your stay!All our Staff, including Davide, thanks you so much for you words and for loving so much every aspect of Luca; we strive every day to offer the best experience ever to out guests and knowing that we succeeded with you fills us with joy!We await you very soon again to Florence for another magical stay in our cityBest regards

10/10 Excellent

Kim-lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Room
Stayed 5 nights in Oct 2022
Response from Adriana - Front Office Manager on Oct 12, 2022
Thank you very much for your high evaluation, dear Kim!We hope to welcome you soon on your next trip to Florence.

10/10 Excellent

Barbara

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Such a pretty hotel with the decor being so colorful and so fitting for Florence. The bed was very comfortable, and our room was very quiet at night and during the day a nice surprise - sunny! The staff were all very welcoming and pleasant to chat with especially those in the breakfast room. Great hot and cold choices to start the day with - plus fresh fruit & pastries.
Stayed 8 nights in Sep 2022
Response from Mirko on behalf of Mario Parisio, Direttore on Oct 2, 2022
Dear Barbara,thank you for your nice words about your stay at Luca!We are so glad to read that you had the best experience and loved everything while staying with us, thanks to our care of details, cleaning standards, comfort as well as a smiling and professional staff and a great variety of Breakfast served until noon.We look forward to welcoming you again, thank you!

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, within walking distance to the duomo and many restaurants! The staff was so friendly and helpful. The room itself was small but beautiful and comfortable.
Stayed 4 nights in Sep 2022
Response from Augusto Frosali on behalf of Mario Parisio G.M. on Sep 28, 2022
Dear Janice,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the stay very much. The staffs are super friendly and available all the time. The breakfast was also very good!
Stayed 2 nights in Sep 2022
Response from Augusto Frosali on behalf of Mario Parisio Manager on Sep 28, 2022
Dear Grant, thank you very much for sharing your beautiful experience with our hotel. We are delighted to know that you enjoyed the genuine hospitality of our attentive and professional Staff as well as our well looked after breakfast service. We wish to welcome you again to Room Mate Luca very soon. Our best regards.

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Augusto Frosali on behalf of Mario Parisio Manager on Sep 28, 2022
Dear Rachel, thank you for this wonderful 10, we are so happy and proud to have exceeded your expectations and that you could live an unforgettable time “pampered” by Luca. It is nice of you the mention for the little details: they are expression of our “Philosophy” so that in every Room Mate in the world you can meet a Friend “close” to you from every point of view. We are glad that you loved it! See you very soon! Regards!

10/10 Excellent

Ilir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Adriana - Capo Ricevimento on Sep 22, 2022
Caro ospite, grazie per questo bel voto riguardo il suo soggiorno a Firenze. Speriamo di poterla ricevere ancora in futuro, sempre in compagnia di un Amico Room Mate! Saluti,

10/10 Excellent

Stanley F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing but praise concerning staff friendliness, efficiency, breakfast, artistic interior and ideal location. I plan to stay at this chain for future trips.
Stayed 3 nights in Aug 2022
Response from Adriana Andaloro - Front Office Manager on Aug 20, 2022
Dear Stanley,Thank you very much for staying with us and for leaving such a nice review. We're really happy to read your praises for our staff, location and breakfast, and for noticing our unique design: these are our strong points and we always do our best to ensure guests have the best experience ever in our hotel.We look forward to having you as our guest in the future, and we're glad we've found a new "Room Mate" friend in you.Best Regards Eleonora on behalf of

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location, very friendly staff
Excellent location short walk from restaurants and all the main city centre sites. Manager was very attentive and kindly moved us to a quieter room. Room was bright and airy. The two men in charge of breakfast were very friendly and helpful and made it a really nice experience. Lounge area was nice and comfortable to relax.
Stayed 4 nights in Aug 2022
Response from Davide on Aug 18, 2022
Dear Alan, thank you for this wonderful 10! We are delighted to know that you have lived the perfect experience with Room Mate Luca, thanks to our location, our comfortable and cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff. We are glad that you loved it! Best Regards! Davide on behalf of Mario Parisio General Manager

8/10 Good

Gerald A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Adriana - Front Office Manager on Aug 13, 2022
Thank you Gerald for your positive feedback about your recent stay with us! We cannot wait to welcoming you again to Room Mate Luca on your next trip to Florence. Bests,

8/10 Good

René

Stayed 3 nights in Jul 2022
Response from Davide on Aug 5, 2022
Dear René, it is very important for us to have a feedback and thank you for your review; we are truly happy that you enjoy your stay at Room Mate Luca. We hope to welcome you again for you next visit to our beautiful city! Best wishes and regards, Davide Cittadoni on behalf of Mario Parisio General Manager