“A perfect introduction to Florence.”

This little flat is a three or four minute walk from the SMN Stazione, and about the same to the Duomo area. Super convenient, clean, quiet and well appointed for the price. The innkeeper spoke about 3 words of English and we spoke about the same in Italian, which made for an entertaining check in- we quite appreciated this, actually. It was sort of a crash-course in Firenze! We arrived in our room to find a bottle of chianti waiting for us which the innkeeper suggested that we drink on the rooftop deck which has an amazing view of the Duomo and Giotto's Tower. The room had a small private bathroom pod that had been installed- not fancy, but functional. Some others have complained about the breakfast component of this B&B being around the corner in a cafe, but we thought it was pretty awesome. This B&B is not a high-end hotel, but it's comfortable, clean, safe and not too terribly modest. We'd definitely go back again.

“Visit to Florence”

The good part of the hotel is the location very close to the Doumo and all main attractions of Florence! And 5 minutes walking from train/bus station. Hotel is old, but clean. Rooms very small, no soap or shampoo (bring yours), towels are like a big napkin. Breakfast is in a near by cafeteria, and it is only a small coffee and very small sweet bread. Bring your reservation number and contact phone since the lady that works there does not open the door easy. There is a public phone in the corner of the street. You will have to call by phone to let them know you are there...(specifically if you arrive at night) and they will open. If you do not mind those incovenients , the location for the price is great!

“Not so great...”

I'll start with the positive: The staff was friendly, the location was very close to the train station, the roof top terrace had an awesome view. Now for the negative: the shower was really small (even for European standards), the water was either super burning hot, ice cold or no water pressure. Our second day there we got back to our room to rest after walking for 4 hours to find the door wide open with 2 construction men in there drilling holes in the walls. The front desk guy told us they would be done in 5 minutes. An hour or 2 later we finally got our room back. The bed was uncomfortable and the sheets made me itch like crazy. My boyfriend didn't have the itching problem so I'm hoping it wasn't bud bugs. Wouldn't stay here again.

“The best view, the worst service ever!!”

First of all this is not a hotel at all, the "rooms" are located on the second floor of a building, but there is not a lobby or even a signal that the hotel is there. When we arrive to the building the only we found was a phone number to contact them, we call after being waiting outside the building for about 30 minutes and they say they would be there in less than 10min, but we had to wait for at least another 45min for a lady who was not particularly rude but not nice to be there. That was the only time we saw her, because after paying in advance and being given the keys she disappeared, so nobody is there ever. The rooms are quite old, the bathroom is pretty small and smelly but the view of the Duomo is amazing, however I would never stay here again.

“Soggiorno La Cupola - SMN - Florence, Italy”

So the owner asked when I was going to arrive. I told her between noon and 300pm. I arrived at 310pm and she was gone, meaning that when I buzzed the door there was no one in the office so I sat on the street for about 30 minutes trying to get a hold of someone else in the building. Luckily some other Americans told me the lady across the street had keys for the building. She called some mysterious person who told her to let me in and what room I could stay in. Long story short, there was an attendant in the hotel about 1/12 hours, there was no A/C or internet like EXPEDIA said and my room was shaped like a pizza-shaped coffin with a porta-pottie in it that was really the whole bathroom. If you have to stay here, get very drunk before you go to sleep...so you can sleep in their WWII, military-style cots.

“Won't go back”

The room was very small and I could barely fit into the shower. We asked for a double bed, but instead we got two small single beds which was extremely uncomfortable. When we came back to Florence around 5pm after traveing in Tuscany there was nobody at the apartment and we had to wait on the street. Breakfast is at the cafe across the street and all you get is a tiny croissant and a cup of hot drink. They did give us wine but not until the night before we were leaving. So overall this was not a pleasant experience. The only positive thing I can mention is the rooftop and the location (the hotel is one block from the train statiton and one block from Duomo.